Reviews (294)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing the shopping experience by providing clear shipping information, which builds customer trust and complies with delivery regulations. It offers customizable delivery dates based on customer location and integrates across product, cart, and checkout pages. Both free and paid plans are available. Merchants commend the quick, efficient customer support and the ease of setup.

Edited January 18, 2023

Updating my review. The app is super glitchy, and every time we add new products they either don't sync or take too long. Every time we contact the support staff, they have to reach out to a specialist which takes another day or so. Trying to find another app.

aykah
Canada
4 months using the app
Channelwill replied September 23, 2023

Thank you for your honest feedback. We apologize for the inconvenience you have experienced with our app. We understand your frustration with the syncing issues and the delay ...

October 4, 2021

This App has potential but we had quite a few problems initially, which really frustrated us. However they did rectify those issues eventually, which was great! However the delivery information suddenly stopped showing on our site for no apparent reason. We sent many emails (over the period of one week) to highlight the problem but there has been no response to date. This is appalling customer ...

You Simply Sparkle
Spain
3 months using the app
Channelwill replied October 8, 2021

Hi there,

Thank you for bringing this to our attention, customer feedback matters the most to us and we’re sorry for the missing and your bad experience.

We rechecked the ...