Reviews (294)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing the shopping experience by providing clear shipping information, which builds customer trust and complies with delivery regulations. It offers customizable delivery dates based on customer location and integrates across product, cart, and checkout pages. Both free and paid plans are available. Merchants commend the quick, efficient customer support and the ease of setup.

November 20, 2022

Spoke with Lisa from Customer support who was super quick to answer all my questions. Great APP and customer support team, 5/5.

Casa Di Lumo
Canada
December 12, 2021

I've had SO many painful customer service questions about where packages are and why things are taking so long and why they vary by product. This app is a gift from heaven - it's so quick and simple to set up and does exactly what I was hoping. Thank you developers - you have literally made my day!!!

Snooze Foundry
United Kingdom
Channelwill replied December 13, 2021

Hi there,
We are so excited that we can get your high approval!
And we will keep moving and bring you a better experience!
If you have any problems, just feel free to contact us and we will solve them as soon as possible!
Deeply thanks again and wish you a wonderful day!

February 11, 2025

Müller & Blum
Germany
3 days using the app
Channelwill replied February 15, 2025

Thank you so much for taking the time to send us 5 stars! We are delighted that you're happy with the platform. We appreciate your feedback as we always try to provide the best user experience to everyone.

Please feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide help..

Thank you again!

Emma
EDDer Customer Support Team

November 18, 2024

VapeVerse
Germany
1 day using the app
Channelwill replied November 21, 2024

Thank you so much for taking the time to leave us 5-stars! We are delighted that you're happy with the app. We really appreciate your feedback, as we always try to improve users overall experience.

Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.

Thank you again!

Emma
EDDer Customer Support Team of Channelwill

October 28, 2024

My Bauble Shop
Brazil
About 17 hours using the app
Channelwill replied October 30, 2024

Thank you for taking the time to leave 5-stars! We are delighted that you're happy with the platform. We really appreciate your feedback, as we always try to improve users overall experience.

Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.

Thank you again!

Emma
EDDer Customer Support Team

September 11, 2024

Be Brave Boutique
Italy
6 months using the app
Channelwill replied September 13, 2024

Thank you for taking the time to leave 5-stars! We are delighted that you're happy with the app. We really appreciate your feedback, we always try to improve the user experience.

Feel free to contact us anytime, we are available 24/7 to provide assistance.
Thank you again!

Emma
EDDer Customer Support Team

October 13, 2024

CADINZA Store
Egypt
About 16 hours using the app
Channelwill replied October 20, 2024

Thank you so much for leaving 5 stars! 👏🌟 😊 We are thrilled to see that you're happy with the app.🚀 Than you so much for your valuable feedback. Feel free to reach out if you ever need assistance – we're available 24/7 to provide support

Best regards,

Emma
EDDer Customer Support Team

August 24, 2024

KITIMOON
France
10 months using the app
Channelwill replied August 26, 2024

It is wonderful to see your review! Thank you for taking the time to leave 5 stars! 🌟 We are glad that you are happy with the app. Your feedback is very valuable to us.

Feel free to send us a message if you require any form of support.
We're available 24/7 to provide help. 😊👍

Thanks again!

Emma
EDDer Customer Support Team

March 26, 2024

LUMIÈRE
Spain
9 months using the app
Channelwill replied April 2, 2024

Thank you for the stellar 5-star rating! 🌟 Your positive feedback is greatly appreciated, and we're thrilled to hear you had a fantastic experience with us. If you ever have any suggestions or further comments, feel free to share. 🚀 We look forward to serving you again! 😊

Best Regards,
Sophie|EDDer Team

August 14, 2024

MATATA
Colombia
12 days using the app
Channelwill replied August 16, 2024

Thank you so much for the 5 stars! 🌟 We are glad that you are happy with the service. We appreciate you taking the time to send a valuable feedback. We promise consistency in providing the best experience we can give to all users.

Please feel free to send us a message if you require any form of support.
We're available 24/7 to provide help. 😊👍

Thanks again!

Emma
EDDer Customer Support