Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its accurate delivery estimates, boosting customer trust. It's user-friendly, customizable, and caters to all business sizes with both free and paid plans. The app can display delivery times based on location and per product, even at checkout. It's praised for its affordability, performance, and seamless integration with store theme changes. The support team is noted for their quick and efficient responses.

November 20, 2023

It was amazing, Great customer service, fast response, they did what exactly I wanted to do

STARWART
Canada
About 2 hours using the app
Channelwill replied November 22, 2023

Thank you for your glowing review! We're thrilled to hear that you had an amazing experience with our product and that our customer service team was able to meet your needs quickly and efficiently. 🤗We always strive to provide the best possible service to our customers, so it's great to hear that we hit the mark. If there's anything else we can do to improve your experience, please don't hesitate to let us know. Thank you again for your feedback! 💞
Best Regards,
Nona|ETA Support Team

July 12, 2023

Super fast response time and good communication. Asked about adding a development change/ update and fulfilled the development work within 24 hours.

J & A Doors
United Kingdom
29 days using the app
Channelwill replied July 13, 2023

Thank you for taking the time to leave a review! We're thrilled to hear that you were pleased with our fast response time and communication. We're always happy to accommodate development changes and updates, and we're glad that we could fulfill your request within 24 hours. Please don't hesitate to reach out to us in the future if you need any further assistance.

- Sophie 💖

May 9, 2023

Great app . i am using this app form last 3 year on my all shopify store very easy to use and helpful for my customers.

Baspari.com
United Arab Emirates
6 months using the app
August 8, 2023

Easy to use and wonderfull app.
Not Expensive as all the other simular apps.
Would really recommend this!

Pack Away
Belgium
About 2 months using the app
Channelwill replied August 10, 2023

Thank you for taking the time to leave us a review! We're thrilled to hear that you find our app easy to use and affordable.💖 We appreciate your recommendation and hope that you continue to enjoy using our app. If you have any suggestions or feedback, please don't hesitate to let us know.🥰
-nona💖

Edited October 6, 2023

The customer service is asewome. When I have had any issue, they have always solved it very quickly.

Hoyo 7
Spain
About 2 months using the app
Channelwill replied August 18, 2023

¡Gracias por tus comentarios positivos! Nos alegra saber que nuestra aplicación ha sido útil para proporcionarte información sobre los plazos de entrega y que nuestro equipo de servicio al cliente ha sido capaz de ayudarte de manera rápida y profesional. Si tienes alguna otra pregunta o preocupación, no dudes en ponerte en contacto con nosotros. Agradecemos tu negocio y esperamos seguir brindándote un excelente servicio. ¡Gracias por elegir nuestra aplicación!

-Joewelyn 🌹

August 12, 2023

Great app, works for its purpose! Also amazing support fast, kind and helpfu;! The app is looking nice!

TwinkleBeam
Finland
2 months using the app
Channelwill replied August 14, 2023

Thank you for taking the time to leave us a positive review! We're glad to hear that our app is working well for your needs and that our support team was able to assist you in a timely and helpful manner. We appreciate your kind words and hope that our app continues to meet your expectations. Thank you for choosing our app!

- Joewelyn🌹

July 10, 2023

Great and quick customer service. I had an issue with the appearance of the app on my store and Mariadel from their live chat took care of it right away.

Jigalode
United States
About 1 month using the app
Channelwill replied July 13, 2023

Thank you for leaving a review! We're so glad to hear that you had a great experience with our customer service team, and that Mariadel was able to quickly resolve the issue you were having with the app's appearance on your store. We're always here to help, so please don't hesitate to contact us if you need any further assistance.

- Sophie 💖

June 18, 2023

Amazing app.. Great free plans.. Highly recommended for stores to show an ETA on the orders, great customization options.

Glamour Souls | Health & Beauty Products for Everyone
Australia
About 2 months using the app
Channelwill replied June 21, 2023

Thanks for your positive feedback on our app! We're happy to hear that you enjoyed the personalization options and support for displaying an ETA on your orders. We're proud to offer free plans that meet the needs of many stores. Thank you for the recommendation and for choosing our app!
-nona

April 16, 2024

exelente app ,la recomiendo.

Cinzety
Chile
13 minutes using the app
Channelwill replied April 17, 2024

Muchas gracias por tu brillante reseña! Estamos encantados de saber que nuestra aplicación le parece excelente y apreciamos su recomendación. Estamos comprometidos a brindarle la mejor experiencia posible y agradecemos su apoyo. Si alguna vez tiene alguna pregunta o necesita ayuda, no dude en comunicarse. ¡Gracias de nuevo por elegir nuestra aplicación!

Atentamente,

Kim|Equipo de soporte de EDDer

July 2, 2023

very fast and very helpfull, the app is very easy to use and to configure and it do the job, i recommend !

Casa harmony
France
3 months using the app
Channelwill replied July 2, 2023

Thank you for your great review! We're thrilled to hear that you found our app fast, helpful and easy to use. We're always striving to provide our customers with the best possible experience, and we're glad that we were able to meet your expectations. Thanks for recommending us!

- Sophie 💖