Reviews (294)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing the shopping experience by providing clear shipping information, which builds customer trust and complies with delivery regulations. It offers customizable delivery dates based on customer location and integrates across product, cart, and checkout pages. Both free and paid plans are available. Merchants commend the quick, efficient customer support and the ease of setup.

February 25, 2022

Great App, very useful. It's not perfect yet, but the support is very fast and good with direct work from developers - so in a little while was able to set up everything and perfect it. This will definitely increase conversion!

Pure Gems
Netherlands
Almost 2 years using the app
Channelwill replied February 25, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your approval. If there is anything we can help, just let us know. We are always here to help. Much appreciate 😆🥂Ruby

July 15, 2022

Great app with a delightful customer service team that were most helpful. They really went beyond the call of duty.

TEQNEON
United Kingdom
Over 1 year using the app
December 11, 2022

Great app and fast customer service. Exactly what I was looking for. This app does exactly what you need.

NineTwoFive
Netherlands
Over 1 year using the app
July 2, 2023

I wish I could rate this more than 5 stars!!! I have been searching for an app for SO LONG that allows me to consider working days and holidays, OMG! This app is SO easy to use and configure into my site and I couldn't be more satisfied. THANK YOU!

The Baibe Experience
United States
Over 1 year using the app
Channelwill replied July 3, 2023

Thank you so much for your positive review! We're thrilled to hear that our app has been able to meet your needs and make your life easier. We're always striving to create tools that are user-friendly and effective, so it's wonderful to hear that our efforts are paying off. Thanks again for your support and happy scheduling!

- Nona 💖

May 23, 2023

It's a great app with lots of customization on cart page and checkout page. You can go for it.......

Foundation Gift
India
Over 1 year using the app
February 3, 2024

Good App. But it should have inventory based EDA functionality also.

INCLUD
India
Over 1 year using the app
Channelwill replied February 5, 2024

Thank you for your positive feedback! 😊 We're thrilled to hear that you find our app good. Your suggestion about inventory-based EDA functionality is valuable, and we appreciate your input! 🚀 We're always working to improve, and your feedback helps us make the app even better. Stay tuned for updates! 🛠️✨

Best Regards,
Sophie|EDDer Team

December 23, 2021

I was having a problem wit the placement of the estimated delivery time. The customer support was very efficient, replied me under a minute and managed to get it solved within the next 15 minutes. Love the service

Artico Timepieces
Malaysia
Over 1 year using the app
Channelwill replied December 24, 2021

Hi there,
Thank you for your approval and we are glad that we can help. If there is anything else we can help, please do not hesitate to contact us.
Your support brings us infinite courage to overcome all the difficulties and offer better service.
Thanks again for your support.

Regard,
Anne

August 24, 2022

Great app, and customer service is great. Best part is, it's free, and all similar apps i've seen to this one requires payment.

Elleir
United States
Over 1 year using the app
July 1, 2023

Excelente serviço de apoio ao cliente, muito simpáticos e atenderam me em um dia de fim de semana, quando precisei de ajuda.

Sports Club
Portugal
Over 1 year using the app
Channelwill replied July 2, 2023

Obrigado pela sua avaliação positiva! Estamos felizes em saber que nossa equipe de suporte ao cliente pôde ajudá-lo prontamente e com uma atitude amigável. Estamos sempre aqui para ajudar, mesmo aos fins de semana. Por favor, não hesite em entrar em contato novamente se precisar de algo mais.

- Mariadel 💖

July 5, 2023

fácil de instalar y muy útil para informar de la fecha de entrega, La versión de pago es económica por si interesa añadir más productos.

Tienda Molona
Spain
Over 1 year using the app
Channelwill replied July 5, 2023

¡Muchas gracias por tu reseña positiva! Nos alegra saber que encontraste nuestro producto fácil de instalar y útil para informarte sobre las fechas de entrega. Además, nos complace que hayas encontrado la versión de pago económica y conveniente para añadir más productos. Esperamos seguir brindándote un excelente servicio en el futuro.
- Joewelyn 🌹