Reviews (292)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for enhancing the shopping experience by providing clear and accurate shipping information on product pages, cart, and checkout based on customer location. It's noted for its easy setup, integration with Shopify themes, and customization options. The support team is highlighted for its fast and efficient service, often resolving issues quickly, which adds to the positive merchant sentiment.

January 6, 2024

Amazing app and great prices. Awesome customer support with insanely fast response (I e-mailed them and got a response within 2 minutes). Love the app and will continue to use it

PetUtopia
Netherlands
10 months using the app
Channelwill replied January 7, 2024

Thank you so much for your fantastic review! 😊 We're thrilled to hear that you find our app amazing and appreciate our great prices. 🚀 Our team is delighted to know that you had a positive experience with our customer support and that we could respond to your email within 2 minutes! ⏰ We're honored to have you as a valued user, and we look forward to providing you with continued excellence. 💙🌟 Thank you for choosing our app!

Best Regards,
Sophie|ETA Support Team

July 27, 2021

Great app but what is even greater than the app itself is the customer service.
It's hard to find an efficient and fast one but ETA is really amazing for that.
Thank you guys you're the best !!!

SNEAKERS HEAT
France
11 months using the app
March 5, 2024

This app is very user-friendly and affordable. The customer service is top-notch, responding promptly to any queries. I highly recommend giving this app a try!

AIGC-DTG
Hong Kong SAR
6 months using the app
Channelwill replied March 6, 2024

Thank you for the positive feedback! 😊 We're thrilled to hear that you found our app user-friendly and affordable! As well as our customer support responsive and excellent! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀

Best Regards,
Kim
EDDer Customer Support 🌟

January 19, 2022

I asked to add my native language and in two weeks i was good to launch
I asked them much more features and they told me they scheduled it to soon. Greatest free app ever

Smartify
Portugal
10 months using the app
Channelwill replied January 20, 2022

Hi there,

Thank you for your approval. We are trying our best to offer better service. Is there is anything else we can help with, just feel free to contact us.
Thanks again for your support. Have a nice day~

Regards
Anne

December 21, 2021

Recomiendo esta APP, tienen un gran servicio de atención al cliente y, además, puedes ajustar los tiempos de entrega estimados a tu gusto.

AreWinners
Spain
10 months using the app
Channelwill replied December 21, 2021

Hola,
Gracias por su aprobación. Nos alegra poder ayudarlo. Siempre hacemos todo lo posible para brindar un mejor servicio. Si tiene algún problema, no dude en contactarnos. Y estamos dispuestos a ayudarlo. ¡Gracias de nuevo por vuestro apoyo!

Respecto
Ana

Edited January 13, 2022

I totally recommend.
Nice app and very helpful. It is perfect for small businesses because they have a plan for free.

STCONNECT
Netherlands
10 months using the app
Channelwill replied January 13, 2022

Hi there,

Thank you for your approval. We are glad that we can help you. If there is anything else we can help with, please do not hesitate to contact us.
Thanks again for your support.

Regards
Anne

July 26, 2023

does the job :) it was very easy to set up and i also got the help i needed. Will recomend for you!.

LZ-Customs
Norway
10 months using the app
Channelwill replied July 28, 2023

Thank you for sharing your positive experience with the product and for recommending it to others. We are glad to hear that you found the setup process easy and that you received the help you needed. If you have any further questions or concerns, please don't hesitate to reach out to us.

- Sophie 💖

Edited November 2, 2023

Very Easy to use, I could set up the estimated delivery time in under 2 minutes. I had an error and the team helped me out very quickly
Would recommend!

Printypics
Germany
10 months using the app
November 25, 2022

Lisa was very professional and helpful throughout our interaction. She helped me with an issue i had with the app within days.

New England Safety Supply
United States
9 months using the app
January 17, 2022

Amazing app really friendly team help us set up from start to finish would highly recommend. Thank you to Shermelia really friendly and supportive :)

Favour Boxes
United Kingdom
9 months using the app
Channelwill replied January 20, 2022

Hi there,

Thank you so much for your approval. We value your feedback and your support means a lot to us. If there is anything we can help with, please do not hesitate to contact us.
Thanks again for your support. Have a nice day~

Regards
Anne