Etsy Integration ‑ DPL

Etsy Integration ‑ DPL

Reviews (660)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for seamlessly linking Shopify and Etsy stores, highlighting its automatic inventory synchronization and bulk product uploads. They appreciate the straightforward setup and reliable performance, noting significant time savings and reduced manual effort. The responsive customer support is also praised for effectively resolving issues, making this app a game-changer for managing dual-platform stores and enhancing merchant satisfaction.

Edited April 16, 2019

So far so good. Support has been quick to assist with anything I have needed help with. I think there is a learning curve but it is great to have assistance with the app.

Monograms & Memories
United States
7 days using the app
Digital Product Labs replied May 8, 2019

Thank you for your review and let us know in case of any further concerns and issues. Remember we are just an Email away from you.

May 11, 2023

Such a pathetic customer service. Asked them 5 months long for a feature. Every time they forget and start from the scratch asking what I need. This is is not worth the money. The customer service really don´t help

Lone Star Buckle
Germany
6 months using the app
Digital Product Labs replied May 19, 2023

Sorry for the fact that our customer service rep was not able to give you a direct reply on your feature requests which obviously caused frustration.

Your feature request of not transferring the email address over from Etsy to Shopify at the time of an order is simply not possible since it's a required field to have the order accepted in Shopify.

I trust aside of not being able to fulfil the feature request your experience with our app is good and that you will re-consider this review over your whole app experience.

We are really hopeful you're willing to try our App again and we'll make sure your transfers between Shopify and Etsy will be fast and effective.

Edited May 31, 2019

I use this app to import my products from shopify to etsy. The support helped me to do it correctly. It was simple to use this application. Very good support and a helpful app

boholicious-de
Germany
7 days using the app
July 21, 2023

Worked well. Good customer service. Tried a several other apps and they did not work. Got all of my product uploaded fairly smoothly.

Mother Tree Nursery
United States
7 days using the app
December 18, 2023

Confusing at first, can be a little bit user-friendly in the settings. It's a major plus to have a live agent to help out immediately. App improvements will get better eventually.

We the Progressives
United States
6 months using the app
January 23, 2023

Surya S helped solve my issues within minutes! amazing customer service and I was able to export my products!

The Zoomie Store
United States
7 days using the app
November 22, 2023

Very hard to reprice items, to cost recover Etsy fees.

Seems to not keep Shopify Collections and makes you select individual products, to make a new Etsy Collection.

Susana's Secret
United States
6 months using the app
October 9, 2022

Outstanding customer service! Very quick response time; immediate solutions. The kind of movement small businesses need today.

Two Girls Treasure
United States
6 days using the app
Digital Product Labs replied October 11, 2022

Hi, Two Girls Treasure, Thank you for your review on the Etsy Integration & Sync app. Our policy is to provide the best possible solution to our client in connecting Shopify and Etsy, and we are happy that it was demonstrated.
You can always reach out to us if you need any help or have any questions, and we will reply to you as soon as possible.

April 25, 2023

THE SUPPORT IS EXCELLENT, THEY CALL ME AND HELP ME FIX THE PROBLEM VERY FAST!! I RECOMENDED THIS APP A LOT ! THANKS A LOT

BORAGOLD LLC
United States
6 days using the app
May 17, 2019

Excellent support, using the feed is a great time saver. Agent was very knowledgable and helpful. Guided me along with patience.

DaTurtle
United States
6 days using the app