Reviews (481)

Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to streamline Shopify and Etsy operations, highlighting features like bulk uploads and real-time syncing for efficient inventory and order management. The user-friendly interface and customizable listing templates are noted for enhancing workflow. The app is reliable in managing large volumes of products and orders, and the customer support team, including Surya, Nirmal, and Pratik, is praised for their responsive and personalized assistance.

July 27, 2023

Setup was easy, but don't make the mistake that I did. Shopify overwrites everything in Etsy, which is great to start, but I spent hours making edits directly in Etsy after the initial sync (tags,etc.) only to have it all wiped away because I had a box checked in settings that was easily overlooked. Good support, but a hard lesson to learn so I will be keeping them separate.

Keystone Inspired Co.
United States
9 days using the app
March 17, 2023

App is just okay. It doesn't automatically update your Esty items, and to try and figure out how to update the items is very challenging. There solution is to have another DEMO call. Tech support just won't help you get what you need done. Not the best app.

United States
5 months using the app
Edited September 29, 2022

Despite the initial issues I had with this app, i was contacted promptly by the development team and was assured that the issues will be fixed very quickly. Hence a 3 star review. Once I have had my issues fixed, I will have no problem in updating my review to 5-star and carry on using this integration tool for my other shopify stores too...

Heimtex GmbH
5 months using the app
Edited July 12, 2021

Easy to use App, but it does have it's own issues that need manual tending. Automatation would have been much nicer to have. I use it for my Etsy store, but unable to have a smooth Google shopping connection. Amazon would also be good to have, but it is not yet available. JASPER is very customer friendly, even at wee hours of the morning losing sleep time to take my call. I appreciate his efforts in helping me . But other than that I am yet to get my problem fixed. Still waiting on the queue for support.

About 1 month using the app
Digital Product Labs replied July 8, 2021

Thanks for taking the time to share your feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!

May 13, 2020

I tried Export Feed, Codisto then finally Koongo. Koongo was by far the simplest to set up and sync so I went with that. This one does work as does Codisto. i would download all 3 and see which one you prefer. I would think Koongo would be best for the vast majority.

Rug Love
United Kingdom
9 days using the app