Etsy Integration ‑ DPL

Etsy Integration ‑ DPL

Reviews (660)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for seamlessly linking Shopify and Etsy stores, highlighting its automatic inventory synchronization and bulk product uploads. They appreciate the straightforward setup and reliable performance, noting significant time savings and reduced manual effort. The responsive customer support is also praised for effectively resolving issues, making this app a game-changer for managing dual-platform stores and enhancing merchant satisfaction.

May 29, 2019

Excellent service and Rudra was outstanding. He is a great worker and understands about problem and has a awesome working morale. He guided me through step by step, very kind and helpful. Thanks Rudra. SK

Shrinika
United Kingdom
5 days using the app
Edited March 20, 2022

Despite the fact that the description f this app claims “real time sync” of orders and inventory, this has never worked for me in real time. I sell on Etsy and Shopify and want this app to keep my inventory between the stores in sync so I don’t oversell a product. After reaching out I was told “ Every 10-15 minutes, our app syncs. We currently do not have live syncing, but we are working on it for the future. When you make changes in Shopify, syncing will take approximately 10-15 minutes, and if it takes longer, you are always free to contact us.” I have yet to receive a follow up response. Is this app straight up deceiving customers with their description that it syncs in real time? If I could give zero stars I could, and I will be following up with Shopify regarding their false advertising.

Northern Baby Goods
Canada
4 months using the app
Digital Product Labs replied March 17, 2022

The review is not reflecting accurate information about our app. The syncs are real time, which means data is processed as soon as it's received. Depending on the volume, response time of Shopify and Etsy it can be processed in seconds up to a few minutes.
We have reached out several times to Northern Baby Goods but unfortunately we could not convey these insights.

In case you're open for it we are happy to restart your trail give you a swift onboarding experience.

March 17, 2023

App is just okay. It doesn't automatically update your Esty items, and to try and figure out how to update the items is very challenging. There solution is to have another DEMO call. Tech support just won't help you get what you need done. Not the best app.

ZSPEC Design LLC
United States
5 months using the app
April 8, 2020

Just started to use the app, and had a problem because of my mistake. But support helped me and now all works perfectly. Good app, recommended.

Shoo Store
Lithuania
5 days using the app
Edited September 29, 2022

Despite the initial issues I had with this app, i was contacted promptly by the development team and was assured that the issues will be fixed very quickly. Hence a 3 star review. Once I have had my issues fixed, I will have no problem in updating my review to 5-star and carry on using this integration tool for my other shopify stores too...

Heimtex GmbH
Germany
5 months using the app
Edited April 9, 2021

Great useful app & helpful customer service. Was easy to setup and get my product to Etsy from Shopify. A bit on the pricey side, which is why it got 4 stars instead of 5.

Sustainable Deco
United States
4 months using the app
Edited May 20, 2022

Amazing customer support! Very responsive. I had a particular request on functionality and within 24 hours they had their developers reconfigure the app so that it worked exactly the way I needed it to. Now THAT is amazing! Kind, friendly, and supportive staff (Jillian and Kabin). Absolute top notch!

Pull The Plug Patches
Australia
5 days using the app
Digital Product Labs replied May 21, 2022

Thank you for your wonderful review/feedback. Providing the best possible service to our clients is our top priority. And we're super happy that Jillian & Kabin were able to listen to your requirement and have worked on it as soon as they could, and made the app work for you.
You can always reach out to us whenever you have any questions or feedback for us and we'll reply as soon as possible.

January 10, 2023

I just worked with Jillian for the 3rd time and she was absolutely amazing!! She helped me set up Etsy in my store, and I am excited to see how it works! I will keep ya'll posted! She was so patient with me and walked me through each step, and I am not very CPU savvy. Thank you, Jillian!! 5 stars!! Xo- Deanna from Deanna's Designs and Art!

Deannas Designs and Art
United States
4 days using the app
July 22, 2022

This is a great app but the pricing should be reduced a bit and the navigation should be made less complex. overall it does the job with accuracy. Totally recommend using

PLUR4YOU
United States
3 months using the app
Digital Product Labs replied July 28, 2022

Hi PLUR4YOU, Thank you for your feedback. We are glad our app worked for you in syncing to the Etsy store. We understand your concerns regarding the pricing plans, and navigation which is a valid point. We will work on it so that it is more easier for our customers.
Please let us know whenever you have any questions or need help with the app.

March 15, 2022

This app was really helpful in syncing our Shopify products to Etsy. It was an easy interface to understand even without the demos they provided. I did have some difficulty with a few things, but customer service was responsive and helped me through them. Kabin, Fazil and Surya were really pleasant and seemed committed to finding a solution for whatever challenge I had.

From The Bronx
United States
4 days using the app
Digital Product Labs replied March 23, 2022

Hi From The Bronx, thank you for taking the time to review our Etsy Integration & Sync app. I'm sorry to hear that you had some difficulty with a few things but glad we were able to help out!

Thank you for highlighting Kabin, Fazil and Surya's commitment. They are an integral part of what makes us so great. We're committed to providing customer service that is second-to-none and will pass on your feedback.