Etsy Integration ‑ DPL

Etsy Integration ‑ DPL

Reviews (660)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for seamlessly linking Shopify and Etsy stores, highlighting its automatic inventory synchronization and bulk product uploads. They appreciate the straightforward setup and reliable performance, noting significant time savings and reduced manual effort. The responsive customer support is also praised for effectively resolving issues, making this app a game-changer for managing dual-platform stores and enhancing merchant satisfaction.

January 10, 2022

Fazil and the developer jeevan was really awrdome
I just logged into this application bymistakenly and the way they approached and helped me get setup made me want to try it out. And the developers of this application, especially Jeevan, are truly amazing. And I'm shocked that not even a global application would show such concern for clients 100 percent of the time.

Playmags Australia
Australia
4 days using the app
Digital Product Labs replied January 12, 2022

Thank you for this review, Playmags Australia - it's great to hear that the app was so easy to get set up and that Fazil was able to help you out. It's also fantastic to know that our team is delivering a stellar customer experience. I'll pass your feedback on to Jeevan as well - he will be delighted to hear about his impact on your business. Thank you again for taking the time to share your thoughts with us.

May 9, 2022

Hi,
Wow if you are thinking about how to steamline your transition... Choose this app! It's amazing!! Not only is the app amazing the support I've had today to migrate my products over to Etsy today has been fantastic! I had an error message with my zip code & contacted the support team. The rep SuryaS I've dealt with today has been fantastic! He listened & quite quiclky worked out what was going wrong which was nothing to do with app Thankyou! Highly recommend

Little Goddess
New Zealand
3 days using the app
Digital Product Labs replied May 10, 2022

Thank you for your review Little Goddess. We're super glad that you find our app helpful to migrate the products over to Etsy from Shopify. That is one of our main goal; help users save time with the uploads.
We are delighted that Surya was able to help you with the minor issues you had at the start.
You can always reach out to us whenever you have any questions or feedback for us and we'll reply as soon as possible.

Edited December 13, 2019

The Worst. Nobody is ever there to chat, there is not live help. Cancelled a huge amount of sales due incorrect inventory syncing. Deleted the app. amazon has just INFORMED me that my account with them is at risk of deactivation, because my cancellation of orders is at 50%. I had perfect account health with amazon prior to this horrid app. Exportfeed, remove your feeds from my amazon and etsy accounts now!
Your reply to me is a bold face lie. I have all the emails/contacts/my web developer emails, all that helped to straighten out your mess and have reported you to shopify. I will also reach out to Shopify CEO Tobias Lütke. This is not good business and caused me immense downtime, and I still have my amazon on hold trying to clean up your mess! You even renamed my products erroneously causing huge confusion. Apparently you were not using my shopify feed. You must be using some other feed unrelated to my account.

The Village Country Store
United States
3 months using the app
Digital Product Labs replied December 13, 2019

Hello Michele,
First of all it we are sad you had a negative experience while exporting your products and syncing your orders. Our support has reached out to you for assistance within hours but you refused our help at that time. Our team will always respond within hours on weekdays or direct during our office hours through Live chat. Sorry to say but it’s not the Exportfeed app what caused your issues but it’s the fact that you submitted products to Amazon both automatic and manually. Of course we’re more then happy to help you setup feeds and automate your order sync.

Best regards, Exportfeed support team.

May 22, 2020

I just finished setting up my sync between my Shopify and Etsy stores. Took some help through the live chat from Arpan who was a great advisor.

Stork Promotional Product
Thailand
3 days using the app
January 7, 2024

Love that app! Surya helped me get setup and he really made that process so much easier. I would have cancelled if it wasn't for his help :-)

Paris Woodhull
United States
3 days using the app
Edited January 4, 2022

Update; after leaving initial review and uninstalling the app, Roshan reached out to me and asked if I would try it again as they had solved my issue. I did a test with a couple products just to see if it would work before adding my entire 250 or so items into the feed, and it did in fact work. I will continue to update my review as time goes on!

Down River Designs
United States
3 months using the app
Digital Product Labs replied January 2, 2022

Hi Down River Designs, I'm sorry to hear that you've been having trouble with the Etsy Integration & Sync.
The upload should've been a seamless process. Upon looking further into the issue you had, we identified what caused it. We've fixed that already and implemented a host of solutions to prevent it from happening again. We tried reaching out to you by email, but it seems you aren't available at the moment. Would you please let us hear from you to upload your Shopify products to Etsy as soon as possible and have them synced?

Edited September 2, 2021

I had a minor issue in the beginning, and had reached out to the team to help out with it. I didn't have very high expectations because i've been having issues getting answers from any other app. But, not only did they respond - they did it quickly and with care to address each of my concerns. If you have specific needs - I highly recommend reaching out to them first because they can help you navigate everything :) Thanks!

Chasing Bre Designs
United States
3 days using the app
Digital Product Labs replied September 3, 2021

Thank you for your review, Chasing Bre Designs. We're so glad to hear that we were able to help with the issue you had and that our team was responsive and attentive!
We value your feedback because it helps us make improvements in how we handle customer service at Etsy Integration & Sync. If there's anything else we can do for you, please let us know and we'll be happy to help.

September 9, 2021

its well synched with ets and shopify and very helpfull support services, can be used easly and effective

Mode Glanz
Türkiye
3 days using the app
Digital Product Labs replied September 9, 2021

Hi Mode Glanz, thanks for your feedback! I'm glad to hear that you're happy with our Etsy Integration & Sync product and found it easy to use. It's also great to know that you found our support services helpful. We really appreciate hearing about your experience!

November 30, 2021

I use this app to help me integrate etsy and shopify. with the help of the app's support, I was able to successfully integrate my products!

Spirit of Love Energy, LLC
United States
2 months using the app
Digital Product Labs replied November 30, 2021

Thanks for your feedback about Etsy Integration & Sync, Spirit of Love Energy. I'm glad to hear that our app has helped you integrate Etsy and Shopify!

We're always working on making the app better so I appreciate hearing what you think could be improved. We'll take your suggestions into consideration as we continue to grow!

Edited January 21, 2020

The service provided by Arpan who is the Customer Happiness Executive for ExportFeed was truly world-class. Over the weekend, I ran into some sort of coding error where the ExportFeed app was not receiving the sales communications from Etsy to send triggers of the sale to my Shopify account properly. Arapan and his developing team took immediate action and worked diligently over 2 days keeping consistent communication through email and the Facebook Messenger App with me every step of the way to fix the problem. His customer service and the overall experience was a delight during a very stressful time for our business. ExportFeed went above and beyond my expectations and I can see why this is the go to app and best solution! My problems are fixed and I can now sell with flawless integration and no worries whatsoever knowing I have a stellar support team awaiting if an issue arises. Thank you ExportFeed!!

Proper Patriot
United States
3 days using the app