Reviews (1,212)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to efficiently manage product listings, inventory, and orders across platforms, enhancing sales and operational efficiency. Features like real-time syncing, bulk edits, and customizable listings are user-friendly and effective. Exceptional customer support is frequently highlighted, with the team's responsiveness and expertise in providing assistance through chat, video calls, and screen sharing, contributing to high customer satisfaction.
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CedCommerce -
Utkarsh was very helpful in updating my Etsy/Shopify integration. Had over 1500 products to go through and took the time to make sure are products that are listed are up to date and all future products will be entered the correct way. Great customer service. Thank you
Utkarsh Saxena was more than helpful! He answered all questioned and walked me through step by step on how to update our Etsy products and make sure they are syncing correctly into Shopify. He was efficient and knowledgeable.
Do not hire Utkarsh and do not pay upfront for the yearly subscription. Very bad and unethical business practices — extremely unprofessional. I would not recommend hiring them for development work.
I hired this company for Shopify development on October 10th, with Utkarsh in charge. They assured me they would upload all of my 2,500 products to Shopify. However, they pressured me to buy a $700 yearly subscription, promising faster results and using high-pressure sales tactics.
They never provided a service agreement, which most reputable companies (like LitExtension or LitCommerce) do. After two months of work, they didn’t complete the project and kept asking for more time without ever giving me a clear deadline.
Eventually, after four months of delays, they told me I would need to spend an extra $2,500 per month because of Shopify’s “limitations.” This was a huge expense they never mentioned upfront. If I had known, I wouldn’t have started the project.
When I asked for a refund, they only gave me a small partial refund for the unused subscription — nothing for the incomplete development work. They kept extending the timeline and didn’t deliver as promised.
If you’re considering working with them, be very cautious — especially if they ask you to buy a yearly plan. Make sure you get a clear deadline and a written refund agreement before paying anything.
Overall, I found their practices to be misleading and unprofessional. I wouldn’t trust them with even a small project. There are better companies out there — I recommend choosing someone else.
I have reported them to Federal Trade Commission and Better Business Bureau (BBB) with proof.
You should report it to BBB so that they can be taken down if you face the same issue with their service.
CedCommerce is great for a quick way to sync your products from Etsy to Shopify. I would also like to praise them for their customer service. Fahad helped me when I was struggling to get all of my products listed by showing me a simple fix I had missed with shipping profiles. I would recommend this app to anyone who needs to sync products between Etsy and Shopify.
Utkarsh, was so helpful in getting us set up on Etsy!! He took the time to go over the complete set up and help us sync our products seamlessly. I would 100% recommend CEDCommerce for your integration needs!!
I’m glad I had the chance to connect with Utkarsh Saxena. He was incredibly helpful—providing clear, detailed instructions and guidance to resolve the issues I was experiencing with the app. He was also very friendly and delivered excellent customer service. The app itself is a game-changer, especially with its ability to sync videos more efficiently compared to others that require manual uploads to Etsy. Great support—thanks so much!
Utkarsh helped me keep the app. I was cancelling it due to lack of knowledge he insisted on helping and got my products listed on Etsy.
Highly recommend this app for seamlessly connecting your Shopify store to Etsy. What truly sets this app apart is their amazing customer service. They're incredibly responsive and always provide prompt and helpful support!
I was very impressed with the system and i had used another similar app before but i like this one, way more streamlined and when i needed help Utkarsh was very fast and kind to help take care of me and sync up to 400 items from etsy to shopify for me which helped a lot
I had an issue with the upload into Etsy that needed to be fixed, and the team jumped on a call and resolved it quickly. I am very happy with the customer service team and the speed of resolution.