Reviews (2,033)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for efficiently syncing product listings, inventory, and orders between Shopify and Etsy, minimizing manual effort and preventing overselling. They appreciate its user-friendly interface, bulk edits, and real-time updates. A key highlight is the exceptional 24/7 customer support, offering personalized help, including screen sharing. Merchants also value the ability to customize listings for Etsy, enhancing product presentation. Many recommend it for its reliability and supportive service.

November 23, 2024

I recently enjoyed working with Shikra, a customer service representative from CedCommerce Integration, and I am beyond impressed! Shikra was pleasant, professional, and extremely patient as she helped me resolve two specific issues I was facing.

What stood out to me was her proactive approach. She set up a Google Meet session to screen share, making it easy for us to communicate and address the problems together. Thanks to her expertise and clear explanations, both issues were resolved in under five minutes.

This level of support truly sets CedCommerce apart. A big thank you to Shikra for the stellar service! I highly recommend their team to anyone needing seamless integration and exceptional customer support.

Custom Crafting Alliance
United States
About 1 hour using the app
September 18, 2024

Subscribed to this app for months now and continuously having issues with syncing inventory. I've spoken to customer service for months and the developers can't seem to figure it out. We're constantly overselling on products which is a dealbreaker for our business. Probably will cancel later this month.

Geoffrey Siu Art LLC
United States
9 months using the app
September 21, 2024

I recommend this app and the support behind it. I needed help on a Saturday late afternoon and Utkarsh helped me immediately. He was patient and walked me through all the details to resolve my issue. I recommend the app and the support.

Mirabilia Boutique
United States
About 2 months using the app
November 21, 2024

Utkarsh from the support team was extremely helpful getting our Etsy integration working properly. He's willing to spend much time helping to make sure everything is correct and was a pleasure to work with. CedCommerce has so far been way better and easier to use than shopify's marketplace connect. Much faster syncing as well. Thanks Utkarsh!

GREAT COAST
United States
About 3 hours using the app
January 2, 2025

Great support from the Ced Team. Shikha Mishra from the team helped us to onboard Shopify to Etsy and was able to resolve a few issues we had with our current vendor

Zapbest2
United States
1 day using the app
September 9, 2024

Good platform for automating listing creation on Etsy. Order and inventory data transfers seamlessly once you'd decided which listings to post on Etsy. I had 2 instances where I had to use support chat, and they were very quick to respond and my questions were answered.

Plants by Mail
United States
2 months using the app
November 28, 2024

I just signed up and installed CedCommerce and had an amazing experience with Utkarsh! They were incredibly patient, knowledgeable, and went above and beyond to help me integrate my Shopify and Etsy shops seamlessly. Every question I had was answered thoroughly, and they made the whole process so much easier than I anticipated. It’s rare to find customer support that is both efficient and genuinely friendly. I truly appreciate their professionalism and dedication. Thank you for such outstanding service!

MOHADA
Germany
About 2 hours using the app
November 8, 2024

Very good customer service!

FLAREDIAMOND
United States
3 months using the app
November 11, 2024

The support was excellent, the customer service was excellent, we were walked through step by step and got to where we uploaded all what we needed to upload and get our store up and running. Would definately recommend this app.

Maven West Clothing
United States
About 3 hours using the app
December 9, 2024

The Support is 1st class. They help me get started and I love the app.

Patriots By Design
United States
3 days using the app