Reviews (1,212)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to efficiently manage product listings, inventory, and orders across platforms, enhancing sales and operational efficiency. Features like real-time syncing, bulk edits, and customizable listings are user-friendly and effective. Exceptional customer support is frequently highlighted, with the team's responsiveness and expertise in providing assistance through chat, video calls, and screen sharing, contributing to high customer satisfaction.

August 29, 2024

Maya Moon Cacao
United States
5 months using the app
March 5, 2024

Mia Belle Girls
United States
12 days using the app
June 3, 2025

Utkarsh was extremely helpful and explained everything very clearly. Thanks!

LoFi Animal Shirts
United States
April 4, 2025

Smooth integration and great customer support

Little Loving Memories
United States
26 days using the app
December 9, 2024

The Support is 1st class. They help me get started and I love the app.

Patriots By Design
United States
1 day using the app
December 6, 2024

Good Customer Service, nice and friendly. Have a lovely voice

Mein Shop
Germany
About 21 hours using the app
December 5, 2024

Quick support and overall very functional application that does what it promises

7SistersRitual
Portugal
21 days using the app
November 28, 2024

Very Supportive, helpful excellent Service..

My Store
United Kingdom
15 days using the app
November 26, 2024

They were very helpful

Sunset Designs
United States
3 days using the app
November 25, 2024

He has been very patience with me through the process of migrating my products to Etsy.

Executive Quality Store
United States
About 1 month using the app
November 8, 2024

Thank you so much Mohd fahad Khad for helping me this morning, I received great support and all my questions were answered. Now I'm able to finish setting up my store and can manage all my orders better. Thank you for the great customer service.

HappyPrints
United States
3 days using the app
October 29, 2024

Utkarsh was very helpful with my support question. He displayed great knowledge of the product and was able to resolve my question. I thoroughly recommend the app and the support.

Corset Story Staging
United Kingdom
About 2 hours using the app
October 24, 2024

Really helpful. explained everything really well so I understood profiling and what I needed to do to get integrated with etsy.

Aspectsofnaturegifts
United Kingdom
About 1 year using the app
October 17, 2024

They really helped in solving issues I've been battling with for over a week

Chloe's Pet Closet
United States
12 days using the app
October 3, 2024

thank you so much anyatra ++++++ recommended

VistaVintageArt
Belgium
12 days using the app
September 19, 2024

Thank you very much to Customer Support who helped me while I was in need! Great staff! Great platform!

POPKULT HAVEN
United States
3 months using the app
September 17, 2024

Support was very kind and helpful. I am new to all this and they were a great help and very patient with me

AUNTIE Ds GENERAL STORE
United States
10 days using the app
September 13, 2024

Great app for integration. Customer Service is great!!

Renace Papeterie
United States
About 1 hour using the app
September 3, 2024

Customer service is very responsive and answered all my questions. Product is easy to use.

milminedesign
United States
2 months using the app
August 31, 2024

Great customer support! My issues were resolved right away, and I also received tutorial advice! I am extremely satisfied!

My Store
United States
4 days using the app
August 29, 2024

Super support und leicht anzuwenden

R3COMPLETE
Germany
Over 1 year using the app
August 28, 2024

Very easy to use and navigate! Great customer service and immediate response! Utkarsh was so helpful!

Little LaRue
United States
3 days using the app
August 28, 2024

Utkarsh Was very helpful today in helping understand the basic of Ced. He explained my issues in detail.

Sterling Press
United States
21 days using the app
August 27, 2024

Love Is Project
United States
Almost 4 years using the app
August 20, 2024

What a delight to have an incredible customer service experience. I reached out twice with questions and received a quick response with clear instructions. This product is fantastic and saves so much time. Huge thumbs up!

Painting Daydreams
United States
13 days using the app
August 19, 2024

user friendly and efficient

ttaym
South Africa
22 days using the app
August 13, 2024

Very helpful!

Stella Rose Gifts
United States
17 days using the app
August 13, 2024

assisted by Ritik Rajput! very helpful. thanks!

Pastel Dream Gifts
Singapore
About 1 month using the app
July 30, 2024

Customer service is 100% on point to help any way they can. I am not a tech savvy person and they have gone above and beyond each time I have needed it. Problem is always solved easily!!

Stack Life Customs
United States
About 8 hours using the app
July 27, 2024

I received a great and fast support from Suryansh Singh Chauhan,The app is good ,still there is more to learn.

Amira Jewelry
Greece
About 1 month using the app
July 10, 2024

Easy answers when meeting requested. Support was quick and answered all my questions.

Diginoodledoodle, LLC
United States
9 days using the app
June 24, 2024

Great Service from CedCommerce again in getting me up to speed in using their integration tools. This time it was for Etsy just as with the Amazon tool. A couple of minutes with one of their service people and suddenly the skies open and everything is working fine. Thanks to the team once again. Thank you Swati.

DeeperConscious
United States
5 months using the app
June 10, 2024

Happy with Cedcommerce, as it makes things easier for me.

Coffee With Angels
Philippines
4 months using the app
June 5, 2024

Great App and the support is excellent Vikram helped me every step of the way. No issues could not be resolved. I highly recommend!

The Must Have Goods
United Kingdom
14 days using the app
Edited April 16, 2024

I hope you read this review before pulling the trigger with this app. Start from the bottom.

Update 4/16/24
They promised me 2 months of free service and continuously have had excuses why it never came to fruition. They asked for a meeting which I agreed to at 8am. I received a response at nearly 9pm which I didn't see. So they shut off the service. and I got the following email:

"Yes, let's connect at 8 AM EST. You got charged because we didn't have the meeting as I mentioned earlier and therefore I didn't cancelled the plan at that time. But now is cancelled."

So now I have 100's of hours helping them sort out THEIR bugs and then they just cut it off.

I'm moving on to another platform.

Update 3/28/24

We had quite a bit of inventory updated in Shopify. Some items have 200 quantities available. I noticed that the quantities available on Etsy were all limited to 99. Etsy has a maximum quantity available of 999. I was told by CED that this is a limit of Etsy. Little do they know, I've been in application development for over 25 years. So I referenced the latest Etsy API docs (v3) and there is no limit as they would try to make me believe. Then I received this kind email from them

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"As per Etsy's policies, the maximum inventory quantity allowed for a single item is 99. It's crucial to adhere to this limit to avoid any potential issues, including account suspension.

To ensure compliance, our system automatically syncs inventory quantities to Etsy. If the inventory quantity exceeds 99 on Shopify, we cap it at 99 when syncing with Etsy. Subsequently, if an item is ordered and the inventory on Shopify drops below 99, the inventory on Etsy is adjusted accordingly"
-------

3 Hours later I received this email

"After consulting with our team, we have decided to accommodate your request to send a maximum inventory of 999 items to Etsy. However, please note that implementing this change will require some time, approximately 3 to 4 business days."

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I guess I'm special, not that they made a mistake in their programming.
----------------------------------

If you have a store with more than 1,000 products, I'd steer clear of this app. I have spent countless hours with their support team dealing with bugs.

Here is a brief rundown:

1. Etsy doesn't require you to have SKUs for different quantities. The problem with CED is that instead of telling you there is a duplicate SKU, they arbitrarily create a SKU for you. This is a huge issue when you have a sale and the SKU is changed by CED. And if you have accounting software tied to Shopify, the problem is tripled.

So let's say you have Item A and it comes in quantities of 1, 10, 25. You add a variation in Etsy for quantity and a drop-down box is presented for the buyer to select. When CED pulls in those variations and a SKU is not created in Etsy for each variation, they pull it in as individual items and arbitrarily create a random SKU.

2. I have over 4,000 products that had to be removed from Shopify, then manually removed from CED. I had to reimport all of the products and organize them in Shopify AGAIN. I was told that they wouldn't charge me for the month because of ALL THE PROBLEMS, but they did. When I

Waxhaw Beads
United States
5 months using the app
March 7, 2024

I recently integrated the CED Commerce Shopify App into my online store to sync products with my Etsy shop, and I couldn't be happier with the results. This app has simplified the process of transferring items from my Shopify store to my Etsy shop to an impressive degree. With just a few simple steps, I was able to seamlessly import products from my Shopify inventory to my Etsy listings, saving me valuable time and effort.

Jewell's Jewelz
United States
2 days using the app
February 23, 2024

The app works seamlessly to sync Shopify listings to Etsy, exactly what it's meant to do. I've had one technical issue that was quickly resolved by texting with tech support. Very happy with the utility of this app.

Dollipop
United States
About 2 months using the app
February 21, 2024

Anyatra was very patient and explained everything very well and in detail for me to understand the billing.

Myheartandsoulgifts
United States
11 months using the app
February 21, 2024

I was having some trouble figuring out how to connect to Etsy and I could not believe how quickly I was able to get support. Within minutes I was all hooked up and ready to go. I wish the other app's were this easy.

Atencio Skincare
United States
1 day using the app
February 13, 2024

Adarsh me ha ayudado de manera MUY satisfactoria desde el minuto 1, me ha respondido super rapido y una vez que me ayudó con mi problema me ofreció mas ayuda!!!!!!! Es genial, asi da gusto trabajar en esta app y con gente asi!

10/10

ExclusivegiftsLO
Spain
About 1 year using the app
February 9, 2024

Fast support and very convenient features!

Portalis
Germany
6 days using the app
February 1, 2024

Adarsh walked me thru the whole process and was awesome!

Dona Jewelry
United States
15 days using the app
January 22, 2024

I'm impressed with the responsiveness of the customer service team. I had an issue in the interface and got a quick reply over email. When that didn't work to solve the issue, I was able to schedule a quick call with a knowledgable rep who solved the issue for me via Google Meet. Would recommend. :)

Tenjiflora
United States
1 day using the app
January 22, 2024

I'm new to CED commerce but i wanted to leave a review about the incredible support i've received from their customer support agents. The fact that you can schedule google meets meetings with them agents whenever you need help has been a true lifesaver. Thank you Adarsh for all your help!

Yours Delightfully
United States
26 days using the app
January 18, 2024

Great app, a bit confusing on how to cancel, will use again if I go back to Etsy

BIMMER THING
United States
About 2 months using the app
December 29, 2023

Very good service. They are all very helpful!

Mi tienda
Spain
About 1 month using the app
December 26, 2023

Great app and amazing customer service! really quick and solve all problems immediately!

Mr. Shroom
United States
4 months using the app
December 25, 2023

They charged me $180 (years subscription) when I downloaded the software to test FREE TRIAL. So - there was no free trial, apparently. I immediately uninstalled and requested a refund. This money was earmarked for Christmas dinner - and because it was the holidays, no one was around to help. Shady. Unethical. Inexcusable, non-existant "support".

FullHeartArt
United States
About 1 hour using the app
December 24, 2023

will always use and recommend this app to others, it is so useful and helpful. anything you don't know they will gladly help you out! thanks for the help

Proclix
United States
3 months using the app
December 24, 2023

The app is handy. It saves some headaches! Recommend to everyone who wants to integrate their Shopify products over to Etsy. Quick support, responsive team. Recommended.

GEWELINA
United States
2 days using the app
December 21, 2023

Shubham helped me solve my problem and he was very informative and positive. He heard my issues and gave me solutions to fix my problems.

Windmoore Designs
United States
About 2 months using the app
December 18, 2023

So far so good! I did have a few minor issues but support was very quick to respond and got it straightened out for me. I don't anticipate and major issues based on what I've seen so far. I recommend it!

Moon Vixen Witchery
United States
About 2 hours using the app