Reviews (2,037)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for efficiently syncing product listings, inventory, and orders between Shopify and Etsy, minimizing manual effort and preventing overselling. They appreciate its user-friendly interface, bulk edits, and real-time updates. A key highlight is the exceptional 24/7 customer support, offering personalized help, including screen sharing. Merchants also value the ability to customize listings for Etsy, enhancing product presentation. Many recommend it for its reliability and supportive service.
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Fixed some of my bigger issues. customer support as always is great.
Still disappointed as well that the formating of text does not translate correctly.
-----original review
Really Really great Customer service. Always online and super quick to respond with screenshots and support. There are a few glitches that are frustrating but overall an incredibly smooth well designed app. Has nearly every feature I would want and it all actually works. The setup is hard to learn but the customer service will always help you. A bit on the pricier side but you can't find anything this well made for this. Small issues: Formatting in text gets screwed up, so you have to go into each listing to edit description
UPDATE: The app deveIopers reached out and denied responsibility for this and blamed etsy, said they emailed etsy and copied me which I did not receive. Promised to get back to me in one day and did not. This is a total shame because I was selling thousands on etsy with this app before this happened so not only has this cost me out of pocket expense for my loses and legal counsel but also thousands in sales. I used this app for over a year and it worked fine until one day it loaded my listing over 2500 times over a month and a half period and cost me $575 in listing fees. I contacted Etsy and they told me the program had done it. I reached out to the developers and they said too bad so sad. At this point I am seeking legal action against this company to recuop my losses. I sold a lot with this program but that error cost me most of my profit.
Dear Goat Threads,
It is sad to hear that we could not be able to meet your expectations. We understand how much your business important for you, and so we try to provide the best services from our end. For your concern, we have already written a mail to Etsy and waiting for their response.
Hope to get you back with us.
Thanks,
Team CedCommerce.
Incredible customer support. Like instant answers to your questions. It's like having an etsy virtual assistant at your fingertips. If you sell on shopify and want to sell on etsy- this will save you hours of frustration. Easy to use great app- even better customer support!
The integration worked seamless and the customer service is amazing!
Anytime I have a question I just use the chat function on the app and get super fast action from the team!
Nice Support from the CED Commerce TEAM! Really love how the staff that helps me figure out how to use this app. Did a Great Job. Thanks :)
The customer service with this app is unbeatable honestly I can't believe how good and responsive they are
I have CedCommerce for multiple websites and have always had great support. Today, Anyatra helped solve my problem very quickly. Thanks!
Great support:) Was able to resolve issues quickly and get help when needed. Easy to use after a couple of initial hiccups that the team helped me resolve!
So far, the app seems to be working well for us. One thing I will say is that the chat folks have been extraordinarily helpful. Thank you to :Aman, Anyatra and Ritik, you have all been so patient with us!!!
overall the support is great. the app takes a bit of getting used to, but there is great support on the other end.