Reviews (2,033)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for efficiently syncing product listings, inventory, and orders between Shopify and Etsy, minimizing manual effort and preventing overselling. They appreciate its user-friendly interface, bulk edits, and real-time updates. A key highlight is the exceptional 24/7 customer support, offering personalized help, including screen sharing. Merchants also value the ability to customize listings for Etsy, enhancing product presentation. Many recommend it for its reliability and supportive service.

July 23, 2021

Hello, The app and support was extremely courteous and helpful, Utkarsh the represantive, I was in communication with, assisted with the syncing of my stores merchandise along with the shipping and store setup.

Ventignua
United States
2 days using the app
December 2, 2022

Awesome app for inventory management and sync. I was not able to sync listings and got help from support, it was really helpful, got a response at a time, and solved the errors in a few minutes. Thank you

bublobaby.com
United States
2 days using the app
February 18, 2022

I'm new to the app and have had a lot of questions, every one of which has been immediately answered by the customer service chat button. A+ for customer service. A few glitches in getting started but they were fixed very quickly. The app is doing exactly what I need of it.

Luna Merchant
United States
2 days using the app
December 18, 2020

Not user friendly at all. Integration is nice when it actually decides what order it wants to bring over.

Top Bead Welding Service, Inc.
United States
About 2 months using the app
January 20, 2021

Fantastic! The app looks beautiful, users friendly, and excellent customer services who are also very responsive.

Skylight Fun
United States
2 days using the app
Edited May 10, 2021

There is no option within the app to cancel my account or remove billing information. I have messaged them to close my account but they keep billing it to my Shopify account without my permission. DO NOT INSTALL THIS APP
They claim it is a "free trial" but then it is impossible to cancel the app and they keep billing you $60 a month direct to your shopify account. As it is not billed to a credit card it is impossible to block the payments or make a dispute.

Sketch Laser Cutting
United Kingdom
About 2 months using the app
CedCommerce replied May 10, 2021

Hi Sketch Laser Cutting,

We are very sorry about the experience you have through this app. We have initiated your refund for this app. It seems there is some confusion in terms of communication. Can you please get connected with us, so that we can look into your concerns? Please reach us- nehasingh@cedcommerce.com

Thanks,
Team CedCommerce.

April 8, 2022

Not working, will not import updated listing. Need to fix issues. Do not install if like to update your products

JoJo's Java Bean
United States
About 2 months using the app
March 21, 2023

I HAD A HARD TIME UNDERSTANDING THE APP AS SUCH AND HOW IT WORKS BUT THE TECHNICAL SUPPORT IS WONDERFUL, THEY HELPED ME WITH EVERYTHING STEP BY STEP, VERY SWEET PERSON AND VERY CLOSE. THEY ANSWERED ME INSTANTLY, IT WAS LIKE HAVING THE PERSON IN MY HOUSE. ♥

Thelordandcompany
Spain
About 1 month using the app
May 4, 2019

I used this app for the 7 day free trial. I found the staff most helpful and efficient in responding to questions. The 7 day free trial helped me to understand how to navigate between the two systems.

I STAND FOR - ethically sourced apparel
Australia
About 1 month using the app
CedCommerce replied August 6, 2019

Dear I Stand For,

Thanks for sharing your thoughts here. We still would like to hear your other concerns so that we can perform excellently in terms of service.

Thanks,
Team CedCommerce.

January 20, 2021

Good support. I TAKE THAT BACK! BESSSSST SUPPPORRRRT! Made the process smooth and easy. i would highly recommend if you are using etsy

Cryptochips
United States
1 day using the app