Reviews (2,033)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for efficiently syncing product listings, inventory, and orders between Shopify and Etsy, minimizing manual effort and preventing overselling. They appreciate its user-friendly interface, bulk edits, and real-time updates. A key highlight is the exceptional 24/7 customer support, offering personalized help, including screen sharing. Merchants also value the ability to customize listings for Etsy, enhancing product presentation. Many recommend it for its reliability and supportive service.

May 17, 2023

Customer care is always great, the app is just extremely confusing and difficult to navigate, in my opinion.

BLUpaletteArt
United States
12 days using the app
Edited November 20, 2019

Im beginner but somebody recommend for me. Let us see how it goes but I saw the plan is too high. They should have a basic for beginner plan so we can start our bussiness on this. definite it will be success since etsy has been there in the market already and i know they know what they are doing.

amboystore
United States
14 days using the app
December 25, 2020

The app was good to help sync products from shopify, however it was difficult to sync variants with photos. customer service helped me do this which was very helpful, but overall fairly good product and somewhat easy to use. needs to be a little more user friendly though!

Uniquornia
United States
9 days using the app
July 11, 2019

These people constantly called me from a private number once my trial was over. That's absolutely unacceptable.

JEFFERVESCENT Design Co.
United States
8 days using the app
CedCommerce replied August 6, 2019

Dear JEFFERVESCEN Design,

We apologize for the inconvenience you have faced. We were just trying to connect with you so that we can help you regarding your product's status on Etsy. We also wrote emails to you but didn't receive any response from your side.

Also, we have mentioned in our Terms and Condition clearly that we can contact you in any case of emergency. The same thing we have mentioned in the Settings section of the app. Still, we apologize that you face such kind of trouble.

We would like to serve you in near future.

Thanks,
Team CedCommerce

Edited April 3, 2021

Great app i was able to perform desired tasks, vatsal rajan guided me through all tasks he was very professional and helpful.

eBathroomstore®
United Kingdom
About 7 hours using the app
June 17, 2020

STAY AWAY! Within 48 hours of using their app and syncing product listings, my account was deactivated and can no longer get it back. This has been detrimental to our business. I've tried contacting them to get a refund and still waiting over a week a later. Terrible customer service.

Our Baby Nursery
Australia
8 days using the app
CedCommerce replied June 19, 2020

Dear Our Baby Nursery,

Sorry to hear that you didn't find our support useful. As we came to know that you can't sell on Etsy anymore, we have proceeded with your refund. All you need to communicate once with us so that we can confirm your refund.

Waiting to get you back.

Thanks,
Team CedCommerce.

Edited May 28, 2020

I downloaded this app TWICE thinking it was exactly what I needed. Talked to customer support several times, and they assured me that when something is ordered from Etsy, it also syncs on Shopify. THAT IS NOT THE CASE. It will automatically pull the inventory numbers from Shopify and apply them to Etsy, which completely screwed up my inventory numbers and had customers buying things that weren't actually in stock. Not a good app, and it makes NO SENSE for it to only sync one way, especially for people that sell on the two platforms. Very disappointed and I wasted a lot of time trying to make this work. Don't bother.

kaeraz
United States
9 days using the app
July 19, 2022

Up and running with the help of their excellent support staff. Ritik Rajput is awesome!
This app is the only way to go when integrating Etsy. Thank you!

Butcher Block Acoustics
United States
About 6 hours using the app
Edited February 24, 2021

Update: 2/2020
I wanted to really use this app to create shipments, but it became more of a headache than anything. I have different prices on my etsy and shopify account. I spoke with agent who assured me that the prices and description would not change as long as I followed the directions he gave me. I check back 2 days later and many of my listings from my etsy shop had changed. Description and prices included. They told me they would try to revert it back, but they were not able to. I had to spend a few hours fixing this and also lost a few sales during the process... I would recommend Shippo, or another similar app. It's free if you just need to import orders.

Karmic Seed
United States
8 days using the app
October 6, 2022

Adarsh was super helpful and even ran through step by step the set up I needed over video chat and was really nice

Billie Jo
Australia
About 6 hours using the app