Reviews (2,034)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for efficiently syncing product listings, inventory, and orders between Shopify and Etsy, minimizing manual effort and preventing overselling. They appreciate its user-friendly interface, bulk edits, and real-time updates. A key highlight is the exceptional 24/7 customer support, offering personalized help, including screen sharing. Merchants also value the ability to customize listings for Etsy, enhancing product presentation. Many recommend it for its reliability and supportive service.

August 30, 2019

Please find a way for us to delete uploaded items that are not active yet. I selected wrong ones and could not delete them. I had to have your helpdesk delete them. It was alot of confusion to get this fixed. I was using the trial I though this would be much easier to get things uploaded then what I experienced truly. The video make it look simple that one mistake made my experience go left.

OffensivelyBlessed3
United States
About 3 hours using the app
CedCommerce replied September 16, 2019

Dear OffensivelyBlessed3,

Thanks for sharing your feedback. We have provided the product deletion future earlier in-app but found that sellers were facing a different kind of issues. For example, they were deleting their uploaded products from the app so when they were receiving orders for those products, SKUs were unavailable in-app and they were unable to create order in-app. After that, they again created SKUs in-app to proceed the order. Apart from this, there were so many cases which were disturbing our database and creating a mess.

It really doesn't mean that this facility is not available for you. We are available 24*7 for you so that you can contact us for the same. We will do it accordingly.

I hope you understand the concern. We would love to serve you again.

Regards,
Team CedCommerce.

October 20, 2020

I heard about this App from my friends and decided to give it a try. I heard about this App from my friends and decided to give it a try.

Kitchen Eternal
United States
5 minutes using the app
January 26, 2019

Poor app! If your shopify titles are in caps, nothing will sync. customer support asked me to manually change over 500 listing titles before i could even begin the process! whats the point in this if im pretty much doing it myself?? and for that you will pay $30 usd per month! get real guys!

Marshmallow Studio
Australia
About 2 hours using the app
CedCommerce replied March 27, 2019

Dear Marshmallow Studio,

Thanks for sharing your concern.

We were unable to list your products on Etsy and asked you to update your listings at the same moment because the Titles of your products were in capital alphabets. In this case, your products will be sync to the app but not on Etsy.com. Etsy Marketplace doesn't allow the listings (Product's Titles) with Capital alphabets. We had also informed you the same. Also, we have asked you that if you are unable to perform this, we will do this for you as customization from the app without any cost. But you didn't agree.

There are some guidelines provided by the marketplace and Shopify and we follow all those guidelines. Still, we would like to work with you once again.

Thanks,
Team CedCommerce.

June 8, 2021

Could been good but once you go throug the intial steps and start exporting products to Etsy, it gets a bit poorly structured. Also, out of the 10 trial exports you get for free I had to edit 8 manually, so what's use is the app? It couldn't get the quantities right, the text was poorly structured with uneven spaces looking bad, the shipping options from Shopify does not get exported and when you select shipping manually, it gives you rates only in USD and only one country option. Far too many errors in the feed. $59 per month for this is definitely over the top.

The Perfumerie
United Kingdom
About 2 hours using the app
May 14, 2019

Seems to work ok but pricing! The monthly model *but pay a year upfront* is just a rip off. Stage monthly payment by adding features - installed a different app with more *customer focused* pricing structure

Forty&Deuce
New Zealand
About 2 hours using the app
CedCommerce replied August 6, 2019

Dear Forty&Deuce,

Thanks for sharing your concern.

We would like to inform that we have a different pricing model according to the need of the user, but we can't show all on our Pricing Page. All you just need to do is, discuss with our team and definitely, you will get the desired plan for Etsy Marketplace Integration.

Waiting for your coming back.

Thanks,
Team CedCommerce.

August 16, 2023

I recently tried using the CedCommerce Etsy Integration app for Shopify with the hope of streamlining my product listings on Etsy. Unfortunately, my experience with the app has been extremely disappointing and frustrating.

The primary purpose of the app is to enable bulk listing from Shopify to Etsy, which seemed like a time-saving feature. However, the app ended up causing more harm than good. One of my main concerns was that the app made unauthorized changes to my best seller listings. Instead of efficiently syncing the products, it appeared to sync them incorrectly, leading to a significant disruption in my workflow.

What's even more concerning is that the app seemed to lack proper mapping functionality. Instead of allowing me to map my existing listings, the app prompted me to create new ones. This resulted in a chaotic situation where my best seller listings were updated with inaccurate information, ultimately affecting the credibility of my store and causing unnecessary stress.

In summary, my experience with the CedCommerce Etsy Integration app for Shopify was negative. It not only failed to deliver on its promises but also introduced unexpected issues and complications. I strongly discourage others from using this app, as it can potentially harm your business and create a significant amount of additional work. It's disappointing to see a tool that has the potential to be useful turn out to be such a letdown.

Stylinsoul
United States
About 2 hours using the app
July 27, 2022

Helpful for our inventory count problem! And the support technicians were very helpful! Thank you for your help!

University Screenprint Inc
United States
About 2 hours using the app
December 25, 2023

They charged me $180 (years subscription) when I downloaded the software to test FREE TRIAL. So - there was no free trial, apparently. I immediately uninstalled and requested a refund. This money was earmarked for Christmas dinner - and because it was the holidays, no one was around to help. Shady. Unethical. Inexcusable, non-existant "support".

FullHeartArt
United States
About 1 hour using the app
Edited June 19, 2020

Initially, there was some issue. But Neha reached out and helped resolve the issue. Thanks, Neha. Manoons

Manoons
United States
About 1 hour using the app
CedCommerce replied June 19, 2020

Dear Manoons,

Thanks for your ratings. We will be there to help you anytime :)

Thanks,
Team CedCommerce.

October 9, 2018

doesnt work properly with variants, and they didnt even bother to create a dedicated etsy app, you need to create one manually.

Roarlay
United Kingdom
About 1 hour using the app
CedCommerce replied March 27, 2019

Dear Roarlay,

Thanks for sharing your concern.

We would like to inform you that in the earlier scenario we were with private app concept and you had installed the app at the same day. Now the app is public and you can simply connect your Shopify store to Etsy.com in just one click.

We would like to invite you once again. Let us serve you atleast once.

Thanks,
Team CedCommerce.