Etsy Integration ‑ CedCommerce

Very helpful!

Great app for integration. Customer Service is great!!

This app has made it easier for me to manage my Etsy and Shopify stores without having to stress about inventory management and time wasted in listing products in multiple marketplaces. As I am new to owning a small online business, there has been quite a learning curb. Thankfully, the Ced support has been immediate, helpful and patient with my questions. I feel comfortable asking questions and receiving a clear explanation with photos and screenshots showing me what to do (I'm a visual learner!). I recommend you try this app if you need to integrate with Etsy!

I'm impressed with the responsiveness of the customer service team. I had an issue in the interface and got a quick reply over email. When that didn't work to solve the issue, I was able to schedule a quick call with a knowledgable rep who solved the issue for me via Google Meet. Would recommend. :)

I hope you read this review before pulling the trigger with this app. Start from the bottom.

Update 4/16/24
They promised me 2 months of free service and continuously have had excuses why it never came to fruition. They asked for a meeting which I agreed to at 8am. I received a response at nearly 9pm which I didn't see. So they shut off the service. and I got the following email:

"Yes, let's connect at 8 AM EST. You got charged because we didn't have the meeting as I mentioned earlier and therefore I didn't cancelled the plan at that time. But now is cancelled."

So now I have 100's of hours helping them sort out THEIR bugs and then they just cut it off.

I'm moving on to another platform.

Update 3/28/24

We had quite a bit of inventory updated in Shopify. Some items have 200 quantities available. I noticed that the quantities available on Etsy were all limited to 99. Etsy has a maximum quantity available of 999. I was told by CED that this is a limit of Etsy. Little do they know, I've been in application development for over 25 years. So I referenced the latest Etsy API docs (v3) and there is no limit as they would try to make me believe. Then I received this kind email from them

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"As per Etsy's policies, the maximum inventory quantity allowed for a single item is 99. It's crucial to adhere to this limit to avoid any potential issues, including account suspension.

To ensure compliance, our system automatically syncs inventory quantities to Etsy. If the inventory quantity exceeds 99 on Shopify, we cap it at 99 when syncing with Etsy. Subsequently, if an item is ordered and the inventory on Shopify drops below 99, the inventory on Etsy is adjusted accordingly"
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3 Hours later I received this email

"After consulting with our team, we have decided to accommodate your request to send a maximum inventory of 999 items to Etsy. However, please note that implementing this change will require some time, approximately 3 to 4 business days."

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I guess I'm special, not that they made a mistake in their programming.
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If you have a store with more than 1,000 products, I'd steer clear of this app. I have spent countless hours with their support team dealing with bugs.

Here is a brief rundown:

1. Etsy doesn't require you to have SKUs for different quantities. The problem with CED is that instead of telling you there is a duplicate SKU, they arbitrarily create a SKU for you. This is a huge issue when you have a sale and the SKU is changed by CED. And if you have accounting software tied to Shopify, the problem is tripled.

So let's say you have Item A and it comes in quantities of 1, 10, 25. You add a variation in Etsy for quantity and a drop-down box is presented for the buyer to select. When CED pulls in those variations and a SKU is not created in Etsy for each variation, they pull it in as individual items and arbitrarily create a random SKU.

2. I have over 4,000 products that had to be removed from Shopify, then manually removed from CED. I had to reimport all of the products and organize them in Shopify AGAIN. I was told that they wouldn't charge me for the month because of ALL THE PROBLEMS, but they did. When I

Great app with great customer service - on the rare occasion I have an error, they are very quick to jump in and fix it!

This app makes life easy and thanks to the virtual assistant Shubham Kumar

Good support

Integrating with Etsy is seamless with this app. It has significantly increased my sales. Customer support is prompt, helpful and knowledgable whenever I have needed anything. Highly recommend this app!

The app works seamlessly to sync Shopify listings to Etsy, exactly what it's meant to do. I've had one technical issue that was quickly resolved by texting with tech support. Very happy with the utility of this app.