Reviews (2,034)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for efficiently syncing product listings, inventory, and orders between Shopify and Etsy, minimizing manual effort and preventing overselling. They appreciate its user-friendly interface, bulk edits, and real-time updates. A key highlight is the exceptional 24/7 customer support, offering personalized help, including screen sharing. Merchants also value the ability to customize listings for Etsy, enhancing product presentation. Many recommend it for its reliability and supportive service.

November 1, 2024

I was able to get quick answers to my questions on using the app. Very helpful and very happy with the app.

Frog Hollow vintage decor
United States
Almost 2 years using the app
September 24, 2024

Utkarsh was very helpful. I was overwhelmed and he was able to help me create a step by step plan to get everything set up on Etsy. I had trouble figuring things out alone but the customer service is excellent and very helpful.

StitchPrism
United States
Almost 3 years using the app
October 1, 2024

Aditya Mishra is amazing and very helpful! I am new to using Shopify and Apps for system integrations. CedCommerce has made it very easy and intuitive which I really appreciate! The value can not be matched by any other app! I have searched! you get more features and value for your money! So happy I came across them! And if you have a question, someone is there right away (even after hours) to help you! Amazing!

Jewelaura
United States
3 months using the app
December 13, 2024

Great customer service ! Helpful each step of the way.

Liquid Maze Designs
Australia
About 1 year using the app
December 8, 2024

I’ve been using this app for about a week now. I had lots of questions and Zufishan and her colleague provided great support. They helped me understand how to link products from Etsy to Shopify and everything in between. Wish I knew about this app before I spent hundreds paying a programmer to set up my Etsy listings in Shopify. Super happy with this app!

Wee Fancy Bowtique
Canada
7 days using the app
October 24, 2024

Really helpful. explained everything really well so I understood profiling and what I needed to do to get integrated with etsy.

Aspectsofnaturegifts
United Kingdom
Over 1 year using the app
September 24, 2024

Exceptional customer service, always available whenever we needed assistance. The application is incredibly user-friendly. CED has significantly boosted our Etsy shop’s performance, helping us double our income! Order syncing works seamlessly, and inventory management, which used to be a headache, is now running flawlessly. Special thanks to Shubham for his dedication and support from day one.

Tribu
United Kingdom
Almost 5 years using the app
September 18, 2024

Excellent app! Excellent support available 24-7 and they are super friendly and knowledgable. Functions perfectly regarding keeping listings when they go out of stock by either putting them into the inactive or sold out categories on Etsy. This is something that other apps lack and is important because it enables buyers to continue viewing the listing- buyers and people who favorited it. The syncing of products and orders is seamless and happens nearly in real time with no delay.

Caspar Curiosities
United States
Over 3 years using the app
October 15, 2024

Very good customer service, able to cater to specific business needs and covers a vast amount of different business models. Highly recommend giving this service a month to try it out. You won’t end up canceling. Mohd and Aditya were very fast and helpful customer service agents that were able to meet in a live chat with me immediately. 5/5 stars

sterling4less
United States
2 months using the app
December 9, 2024

Ok until you want to cancel.

Hands down the most frustrating experience ever. I decided I no longer needed the app and deleted it per CED instructions. They say that is how to end your account and stop billing.

They billed me again anyway. When I saw it on my pending Shopify bill, I reached out to have the charge removed rather than pay for it and hope to get a refund. They would not remove the charge. I ended up paying and hoping to get a refund. This whole process wasted so much of my time.

Tammy Tutterow Designs
United States
29 days using the app