Reviews (1,968)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional 24/7 customer support, including personalized assistance via video calls and screen sharing, which facilitates quick issue resolution. The app is noted for its effective handling of product variations and seamless integration between Shopify and Etsy, enabling real-time syncing of products and orders. This integration boosts business performance by increasing sales and enhancing online store management. The user-friendly interface simplifies listing and inventory management, while features like real-time order tracking and automated inventory updates significantly reduce manual effort and minimize errors. Merchants consistently highlight the app's effectiveness in improving business operations and user experience on both platforms.

May 17, 2023

Customer care is always great, the app is just extremely confusing and difficult to navigate, in my opinion.

BLUpaletteArt
United States
12 days using the app
December 25, 2020

The app was good to help sync products from shopify, however it was difficult to sync variants with photos. customer service helped me do this which was very helpful, but overall fairly good product and somewhat easy to use. needs to be a little more user friendly though!

Uniquornia
United States
9 days using the app
July 20, 2022

Up and running with the help of the very helpful Ritik Rajput.
This app is the only way to go when integrating Etsy. Thank you!

michelleyamamotoart
United States
5 days using the app
July 29, 2021

giving it a neutral rating for now. customer service is good but need to use the app more to see how it works. will change after i've used it for a bit.

The Helpful Kitchen
Canada
1 day using the app
August 30, 2019

Please find a way for us to delete uploaded items that are not active yet. I selected wrong ones and could not delete them. I had to have your helpdesk delete them. It was alot of confusion to get this fixed. I was using the trial I though this would be much easier to get things uploaded then what I experienced truly. The video make it look simple that one mistake made my experience go left.

OffensivelyBlessed3
United States
About 3 hours using the app
CedCommerce replied September 16, 2019

Dear OffensivelyBlessed3,

Thanks for sharing your feedback. We have provided the product deletion future earlier in-app but found that sellers were facing a different kind of issues. For example, they were deleting their uploaded products from the app so when they were receiving orders for those products, SKUs were unavailable in-app and they were unable to create order in-app. After that, they again created SKUs in-app to proceed the order. Apart from this, there were so many cases which were disturbing our database and creating a mess.

It really doesn't mean that this facility is not available for you. We are available 24*7 for you so that you can contact us for the same. We will do it accordingly.

I hope you understand the concern. We would love to serve you again.

Regards,
Team CedCommerce.

July 27, 2022

Helpful for our inventory count problem! And the support technicians were very helpful! Thank you for your help!

University Screenprint Inc
United States
About 2 hours using the app
Edited June 19, 2020

Initially, there was some issue. But Neha reached out and helped resolve the issue. Thanks, Neha. Manoons

Manoons
United States
About 1 hour using the app
CedCommerce replied June 19, 2020

Dear Manoons,

Thanks for your ratings. We will be there to help you anytime :)

Thanks,
Team CedCommerce.

August 27, 2024

Love Is Project
United States
Almost 4 years using the app