The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Great for online sales!
Useless if you also use Shopify for POS sales.... :(
This is a real pity because their support is really great!
Would have gotten 5 stars if it were to be compatible with Shopify POS.
I would strongly urge the developers to incorporate this feature in their app.