Matrixify

Matrixify

Reviews (519)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust data migration, large catalog management, and automation of bulk updates, which significantly improve business operations. It supports a variety of data types including metafields, products, customers, and orders, and offers features like scheduled exports and customizable data fields. The app is noted for its efficiency in handling large data volumes, making it ideal for businesses with extensive inventories. Customer support is a strong point, with merchants appreciating the responsive and knowledgeable assistance, along with resources like a dedicated Slack channel and comprehensive documentation. Despite an initial learning curve, the app is considered intuitive and versatile for tasks like inventory management and bulk product updates.

November 15, 2018

One of the best apps I have found. Easy to use and EXCELLENT support. Lots of options. A must have no many products you have in your store.

wholesalewaterheater
United States
Over 3 years using the app
October 31, 2023

Once you understand the power and the beauty of this app you will never go back. We've been using this app for years (from the Excelify era) and we manage several brand stores, as well as several language stores this app is invaluable for the day-to-day workings of all areas of the business.
The investment and time that goes into constantly evolving and improving this amazing bit of kit is worth getting on board with. Kudos to you all!

YETI UK LIMITED
United Kingdom
Over 3 years using the app
ITissible replied November 1, 2023

Wise words, indeed!
Thank you so much for your amazing review - really appreciated by our whole team. Kudos to you, too! 👌

Maris
Founding Engineer

August 9, 2018

By far the best app and support a merchant can hope for. Saves an enormous amount of time and energy. I would have stopped using shopify entirely if not for this app and developer. Support is always there if needed. But the app itself is robust and intuitive. So it doesn't need a great deal of support at all fortunately. And I tried all of the apps that claim to do what this one does. Often with others you may have either a decent app but a lengthy or altogether unhelpful support process. Here we have the best of both worlds.

Saveusedbooks
United States
Over 3 years using the app
December 29, 2017

Maris is one of the few app developers that understand how customer service should be conducted. Quick responses are very nice when you have a problem and Maris delivers. I've needed help and continue to ask questions daily and Maris hasn't let me down yet. You can't go wrong when selecting Excelify. I've tried other apps for product importing and they were confusing or had slow customer service response. Excelify is well documented and if you are an Excel newbie like me then Maris is on hand to give you help. Probably the best supported Shopify app and other developers should get with Maris to see what they are doing wrong and learn from the master of customer service.

Weenybee Com
United States
Over 3 years using the app
November 21, 2023

Could not live without Matrixify when using Shopify. Works flawlessly!

Excel RC
United States
About 3 years using the app
ITissible replied November 22, 2023

Thank you for your great review.
We could not live without you either! 🥹

Maris
Founding Engineer

Edited November 22, 2023

Very practical and well designed. In addition, the Matrixify team has been very prompt and efficient in dealing with my specific query. Thank you!

BabelBooks
Australia
About 3 years using the app
ITissible replied October 26, 2023

Hello!
Thank you for your kind words and for appreciating our work! 🙏

Maris
Founding Engineer

November 26, 2023

Works reliably and is a powerful tool to manage database problems on Shopify. Highly recommended.

DENNIS Uniform
United States
Almost 3 years using the app
ITissible replied November 27, 2023

Glad to hear that - thank you so much from our whole team for being able to help you!

October 17, 2023

Best app for large catalogue management.

Motionparts
Germany
About 3 years using the app
ITissible replied October 18, 2023

Thank you very much for your review - it means a lot to our small team. 🙏

Maris
Founding Engineer

November 26, 2018

This app is truly amazing. It has made our import and export process much easier. The customer service is outstanding.

https://www.agmhomestore.com/

AGM Home Store LLC
United States
About 3 years using the app
February 4, 2024

Why you charge me even i unstalled the app.

Parafeel
Morocco
Over 1 year using the app
ITissible replied February 5, 2024

Hello!

Please, reach out to our Matrixify app support about this.

The charge for all apps is done by Shopify based on your billing schedule, not by the Matrixify app. Shopify always charges for the previous 30 days, so it means that when you cancelled the Matrixify paid plan, Shopify issued you the charge for that period, after it has ended.

Anyway, please, reach out to our Support team ASAP - we will take good care of you: https://matrixify.app/contact-us/
👏

Maris
Founding Engineer