Matrixify
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Reviews (1,098)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for efficiently managing large product catalogs, especially with thousands of SKUs. It's praised for bulk importing, exporting, and editing product data, including prices and images, and handling complex data operations like metafields. The app is reliable and stable, seamlessly managing large data sets. Merchants appreciate the quick and accurate assistance from the AI chatbot and customer support, enhancing the user experience.
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A disastrous app. Absolutely terrible.
It doesn't solve a single problem because the user interface is a total nightmare. It constantly throws errors at you without providing any explanation or solution. Using this app is practically impossible—it feels like it was designed with no clear purpose in mind.
And here is the most critical part: The moment you start using it, you are instantly charged $20, regardless of whether it actually works for you or not (this bill will hit your account next month).
Throw it away. Do not let sellers like us get lost in this sea of useless apps only to lose our hard-earned money. Avoid it at all costs!
We're sorry the experience didn't meet your expectations.
For the imports done with Matrixify, the app UI provides a summary of any data errors, and you can also download a detailed Import Results file to review comments, warnings, and errors for every item in the import. This allows you to fix your data directly in the Results file and reimport it.
For simple use-cases you can and should use the native Shopify admin Import. Matrixify app resolves various more advanced issues use-cases which are not natively supported in Shopify Admin export/import.
Paid charges only occur after a user actively selects a plan and approves the charge through Shopify's billing confirmation. We recommend testing with available free Demo plan before committing to a paid subscription. Using the available free plan would not generate any charges in the store until user manually selects plan and approves the app charge.
We would love if you could respond to our support messages so that we can together look into what issues you had with your imports and help you use the app to the fullest.
No option to downgrade or cancel
Hello!
There is - on the side menu of the app: the "Plans" menu item.
Simple basic exports not possible - especially for businesses from eu not advisable.
Developer do not know how to export simple mandatory product data.
-5/5*
scam app, so bascially you cannot use the lowest plan at all with large quantities, even if you put the filters they still block u because you do not have large plan just to get more money from you
A waste of 20$. The app is made terribly for transferring a store. I've bought a plan on this store to export my data. Then, I switched to the new store and installed Matrixify in order to import the previous file. Now, it asks me to subscribe again to import.
The app isn't designed to transfer stores. Keep that in mind.
You sure can use the Matrixify app to transfer data between two Shopify stores without paying for a separate subscription in the second store. We offer 1 additional free subscription for every 1 paid subscription. You can link the stores in the app via the Matrixify app Settings > Shop Sponsoring section.
There have not been any support tickets or messages from you prior to this review, but our team has now reached out to you to clarify the app pricing and functionality. Please reply to the email ticket and let's resolve the misunderstanding.
really hard to use. No live support! terrible
deduction payments for "free" subcriptions
I need a refund
I've tried to export the product variants. But, it doesn't work.
Hello!
Very sorry to hear that, but there is some issue with the data in your store, and so the Shopify API fails with the Internal Server Error when we try to read the data from your store. We have reported this issue to Shopify and are waiting for their response and a solution on their side.
Please, work with our Support on solving this, we are in between you and Shopify here - doing whatever we can.
Sometimes such issues happen, but in most cases Shopify can solve it by fixing the API issue.
cannot accept xml files. Does not reliably pull files from an ftp server. Very restrictive file name requirements that are not compatible with manufacturer pushed inventory feeds.