Matrixify

Matrixify

Reviews (472)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust data management capabilities, especially for bulk updates and migrations. Its features like scheduled imports and exports enhance daily operations. The app is reliable for complex tasks such as exporting order data and managing metafields. Merchants also praise the quick and helpful customer support, often highlighting dedicated support channels like Slack for proactive issue resolution.

July 15, 2025

We continue to lean on Matrixify for product management, imports, etc. It's truly a must-have for any Shopify site migration.

FASHIONPHILE
United States
4 months using the app
ITissible replied July 17, 2025

Thank you, it's an honor to be helpful to you with product management and everything else. 👌🫶

March 28, 2025

Hands down - One of the best apps in the Shopify store - without their comprehensive exports (which I then consume in PowerBi) I would have not been able to clean up our store's database (which consists of 10's of thousands of products and orders) in such a short time. Along with that - their customer support (which at times is within a few minutes) and help in providing me with answers to my questions - is probably the best out there. Thank you so very much Team Matrixify!!!

For your backlog - create an app that tracks a history of all changes to my products that I can export :-)

Anna Zuckerman
United States
Almost 2 years using the app
ITissible replied March 31, 2025

Hands down - one of the best feelings in the world is to get a review like yours. Thank you so much from our whole team!
About your suggestion for product change history tracking - a basic perspective of Products changes can be seen in the "Activity" export. But we have written from our Support to your e-mail to find out more about your needs.

Maris
Founding Engineer

April 15, 2025

Lots of import/export options and filtering. Ability to schedule automatic imports and exports daily. Its great if you need to automatically update inventory or pricing daily from a CSV or Excel file. It can login and read/write to an FTP server as well.

WebFoodStore
United States
Over 3 years using the app
ITissible replied April 16, 2025

Well said! Thank you so much for your warm words and nice review! 🤩

Maris

June 19, 2025

Matrixify is a "can't live without" app... it not only significantly accelerates your workflow, but it is also intuitive, accurate, and robust. Whether it's projects as large as transferring product catalogs (complete with meta/custom fields) into Shopify via APIs, or as small as exporting a collection of SKUs, it's reliable, easy to use, and efficient.

My Store
United States
About 2 months using the app
ITissible replied June 20, 2025

From our whole team - thank you so much for your detailed and well-thought review. Amazing end of productive week on such a note! 🫶

Edited July 7, 2025

This app will mess up your data. Then when you don't use it/uninstall it they threaten to freeze your Shopify. Can't reach anyone. Take it from a certified data specialist...don't use.

UPDATE:

I am writing to formally address a serious issue caused by your company with my account, which was frozen despite my attempts to resolve the matter. I was charged $20 for a service I did not use, and the product caused significant data issues. Despite notifying your team of these problems, my account continue to be held hostage until the disputed charge is paid.

I request an immediate refund of the $20 and stay away from my account. Failure to address this promptly will result in this review remaining public. I am disappointed by the lack of accountability and urge you to rectify this situation to restore trust.

U R There Photography - Barn Boutique
United States
About 1 month using the app
ITissible replied July 19, 2025

Hello!
Prior to the app store review, our team received one support ticket which did not explain the issues with the app in the store or charges in the store. Our team had replied to that ticket 20 minutes after it was received but we did not hear any response back. Without further context or details we could not know of the scope of the issues with the app charges in your store.

After the review was placed we again tried to contact merchant via multiple email addresses we could find linked to the store, from one of which the merchant replied to us to provide more context only on the charges but not what was the actual issue with the app in the store.

The app charges in the store are managed by Shopify automatically. The store was not being "held hostage" by our team. Shopify charges the store automatically and if the Shopify bill is not paid the Shopify automatically might froze the store until any outstanding Shopify bills are paid. We as an app developer do not have ability to see or affect these unpaid/pending Shopify bills in your store.
Once the app charges were paid we issued refund for them after which we have tried to contact the store multiple times but have not received any responses.

Our team is still hopeful to resolve the negative review and help you to correct errors and issues you have in your import file so that you can use the app to the fullest. Please reply to our support emails so we can further assist you with the app and resolve any outstanding issues.

June 29, 2025

It makes everything so much easier, especially when I need specific collections based on minor differences. I can't imagine managing my store without it.

The Wardrobe Thaumaturgic
United States
15 days using the app
ITissible replied July 1, 2025

You made our work so much more rewarding by writing this amazing review - thank you from our whole team! 🙏

April 21, 2025

Has fundamentally changed the way we can use our stores databasing features, cannot recommend enough for small, medium, or large business looking for power user tier features with beginner tier learning curves!

Boulevard Hair Salon
Canada
About 2 months using the app
ITissible replied April 23, 2025

Sincere thank you for your amazing review. This is really, really valuable and important for our whole team to know our work is appreciated.
Improving Matrixify every day. 🧑‍💻

June 23, 2025

Matrixify is a fantastic app. I manage a website for a brand 8 figure gross revenue and Matrixify is invaluable to our operations

Dubarry of Ireland
United Kingdom
Over 1 year using the app
ITissible replied June 24, 2025

Thank you very much from our whole team about your amazing review. The same as we are invaluable for you, you are invaluable for us, especially because you made that extra mile to come and write a review. 🙏

Maris

April 1, 2025

Matrixify is a lifesaver. It allows me to upload and modify thousands of products and collections quickly and securely. If there are any errors, the import history makes it easy to fix them right away. It automates and streamlines the product upload process, making it much more efficient

RED CARIBOU
Peru
8 months using the app
ITissible replied April 3, 2025

We are truly grateful for your review, thank you so much from our whole team! 👏

March 20, 2025

For all the times that Shopify reports fail, this app has your back. We installed it just to import our Magento information. But it was so useful we still have it 2 years later. Our accounting department uses this daily and will never give it up.

All Things Barbecue
United States
About 2 years using the app
ITissible replied March 22, 2025

Oh, thank you to the stars and back about your amazing review from our whole team!
It's so rewarding to see that our work makes sense to you, and even your accounting. Actually, when we develop Exports, we always have that perspective in mind - to be able to use as reports, have the values summable, groupable, e.g. for Pivot tables.
See you around!

Maris
Founding Engineer