Matrixify

Matrixify

Reviews (534)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for efficiently managing large data migrations, extensive product catalogs, and bulk updates. It excels in tasks beyond Shopify's capabilities, like handling metafields and automating data transfers. The support team is noted for their quick and expert assistance. Despite an initial learning curve, the app becomes straightforward with use, supported by comprehensive documentation. It's deemed a cost-effective tool essential for daily operations, especially for those migrating from other platforms.

October 15, 2024

Exporting and importing custom metafield data for the purpose of filtering by metafield using Shopify's Search and Discovery App.
Exporting of this data is not a native feature in Shopify, Matrixify makes it easy and is intuitive to use. Great for our purposes, we look forward to exploring more of the advanced data management features.

True North Vapor
Canada
5 days using the app
ITissible replied October 17, 2024

Thank you, thank you - truly, madly, deeply! 🙏

September 7, 2024

This app is exceptional. It has saved days and days of manual product updates. The app is slick, intuitive and the documentation is very concise.

We originally purchased the app to migrate our Woocommerce store to Shopify that had nearly 10,000 products - all with multiple images. This app made it a breeze.

We thought that would be it but then we found it invaluable in ongoing maintenance of our product catalog and adding new products in bulk. It is now an essential part of our Shopify toolkit.

10 out of 10

corporatecollection.co.uk
United Kingdom
24 days using the app
ITissible replied September 8, 2024

Thank you, really!
Your review is equally exceptional - really happy to see you with us. 🫶

September 24, 2024

Very impressed, super easy to work with. The documentation and examples are the best I have seen. I am well used to trial and error with such tools, a refreshing change!

Aqua Marina UK
United Kingdom
22 days using the app
ITissible replied September 25, 2024

Refreshing review - thank you very much from our whole team! 🫶

October 10, 2024

The Matrixify team is incredibly helpful and responsive. They’ve saved our team countless hours on data uploads and troubleshooting. Absolutely worth the investment many times over!

Anything Possible B2B
United States
28 days using the app
ITissible replied October 11, 2024

Oh, wow - what an amazing review for the Friday evening!
Thank you a thousand times from our whole team! 🫶

October 17, 2024

I needed to migrate data from Woocommerce to Shopify and with this app it was quick and easy.

Ottica Mottini
Italy
23 days using the app
ITissible replied October 18, 2024

Glad we were useful for your migration!
Thank you! 🫶

October 3, 2024

Professional and helpful customer service. They got me up and running quickly and also made a change to the back end so I could pull some custom data. Very good and accommodating service.

Caravan Mattresses
United Kingdom
2 days using the app
ITissible replied October 4, 2024

Wow, thank you so much for appreciating our efforts, and being so amazing in the communication. Our team really enjoyed helping you as much as we could. 🫶

October 22, 2024

Makes it easier and faster migrating from Woocommerce to Shopify

Tampa Bay Tan
United States
2 months using the app
ITissible replied October 24, 2024

Thank you so much for appreciating our efforts to make that migration from WooCommerce smooth for you... 🙏

September 26, 2024

Really a great app to quickly edit product details in bulk!

Blululi
Italy
About 1 month using the app
ITissible replied September 27, 2024

Really great review, thank you so much from our whole team! 🫶

September 1, 2024

This app is fantastic, makes everything easier when you need to make bulk changes in the website.

TEAMM8 Australia
Australia
3 months using the app
ITissible replied September 3, 2024

Thank you so much for your amazing review from our whole team. 🫶

November 29, 2024

Useless app, also the support not responding for days

EUG FASHION
United States
4 months using the app
ITissible replied November 30, 2024

Thank you for raising your concern regarding the Matrixify app. Our reply here is around one day late as it takes around a day or two until Shopify approves and publishes app store reviews, which is when we first see it.
From our Support system we can see that both your email ticket and in-app feedback was replied to on the same day within few hours since receiving them.
Please check your mailbox spam and other folders for our replies from mailto:support@matrixify.app.

Our team is quite shocked to receive such a negative feedback seeing that our support have replied to your messages and hope that we can resolve the issue.
As it is suspected that email is an issue here, we recommend joining our Slack workspace where you can also contact our support directly - https://matrixify.app/contact-us/.

We are sure that this is just a misunderstanding and are looking forward to get in touch with you so that you can use the app to the fullest.

Matrixify Support