Matrixify

Matrixify

Reviews (537)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing large product catalogs and easing data migrations from platforms like WooCommerce to Shopify. It excels in bulk updates and imports, handling complex data tasks with an intuitive interface. The support team is praised for their responsiveness and helpful resources, including a real-time Slack channel. Despite a learning curve, the extensive functionality and time savings are considered cost-effective.

September 12, 2024

We'd be lost without Matrixify and the ability to easily export data from Shopify.

Earth Uniform
United Kingdom
About 2 years using the app
ITissible replied September 13, 2024

Thank you to the stars for your inspiring review!
All our team is excited - continuing to make Matrixify better for you every day... 🫶

October 15, 2024

Exporting and importing custom metafield data for the purpose of filtering by metafield using Shopify's Search and Discovery App.
Exporting of this data is not a native feature in Shopify, Matrixify makes it easy and is intuitive to use. Great for our purposes, we look forward to exploring more of the advanced data management features.

True North Vapor
Canada
5 days using the app
ITissible replied October 17, 2024

Thank you, thank you - truly, madly, deeply! 🙏

September 3, 2024

If I could give this app 10+ stars I would! There are other apps which aid in a migration, which is what I used this for, but the other apps aren't very mature in terms of being able to capture ALL the data. The other problem is that the data has to sit somewhere while being migrated (on other apps). If you just export (on the old store) to all the defaults and import (to the new store) using this app on both stores, you'll see it does an INCREDIBLE job! I was extremely impressed.. you can export metafields and weird data chunks that you wouldn't think you needed - but you do - when migrating. A must-have App for that activity. It's also useful as a backup too - I see other backup systems out there, but this one would work great to keep a copy of your data locally should something bump into your store.

Austin Flower Delivery
United States
22 days using the app
ITissible replied September 4, 2024

Oh, wow - thank you so much for your amazing and detailed review!
You made not just a day, but the whole week - happy tears in eyes of our whole team. 🥹

October 17, 2024

I needed to migrate data from Woocommerce to Shopify and with this app it was quick and easy.

Ottica Mottini
Italy
23 days using the app
ITissible replied October 18, 2024

Glad we were useful for your migration!
Thank you! 🫶

October 10, 2024

The Matrixify team is incredibly helpful and responsive. They’ve saved our team countless hours on data uploads and troubleshooting. Absolutely worth the investment many times over!

Anything Possible B2B
United States
28 days using the app
ITissible replied October 11, 2024

Oh, wow - what an amazing review for the Friday evening!
Thank you a thousand times from our whole team! 🫶

October 22, 2024

Makes it easier and faster migrating from Woocommerce to Shopify

Tampa Bay Tan
United States
2 months using the app
ITissible replied October 24, 2024

Thank you so much for appreciating our efforts to make that migration from WooCommerce smooth for you... 🙏

September 24, 2024

Very impressed, super easy to work with. The documentation and examples are the best I have seen. I am well used to trial and error with such tools, a refreshing change!

Aqua Marina UK
United Kingdom
22 days using the app
ITissible replied September 25, 2024

Refreshing review - thank you very much from our whole team! 🫶

September 7, 2024

This app is exceptional. It has saved days and days of manual product updates. The app is slick, intuitive and the documentation is very concise.

We originally purchased the app to migrate our Woocommerce store to Shopify that had nearly 10,000 products - all with multiple images. This app made it a breeze.

We thought that would be it but then we found it invaluable in ongoing maintenance of our product catalog and adding new products in bulk. It is now an essential part of our Shopify toolkit.

10 out of 10

corporatecollection.co.uk
United Kingdom
24 days using the app
ITissible replied September 8, 2024

Thank you, really!
Your review is equally exceptional - really happy to see you with us. 🫶

October 3, 2024

Professional and helpful customer service. They got me up and running quickly and also made a change to the back end so I could pull some custom data. Very good and accommodating service.

Caravan Mattresses
United Kingdom
2 days using the app
ITissible replied October 4, 2024

Wow, thank you so much for appreciating our efforts, and being so amazing in the communication. Our team really enjoyed helping you as much as we could. 🫶

November 29, 2024

Useless app, also the support not responding for days

EUG FASHION
United States
4 months using the app
ITissible replied November 30, 2024

Thank you for raising your concern regarding the Matrixify app. Our reply here is around one day late as it takes around a day or two until Shopify approves and publishes app store reviews, which is when we first see it.
From our Support system we can see that both your email ticket and in-app feedback was replied to on the same day within few hours since receiving them.
Please check your mailbox spam and other folders for our replies from mailto:support@matrixify.app.

Our team is quite shocked to receive such a negative feedback seeing that our support have replied to your messages and hope that we can resolve the issue.
As it is suspected that email is an issue here, we recommend joining our Slack workspace where you can also contact our support directly - https://matrixify.app/contact-us/.

We are sure that this is just a misunderstanding and are looking forward to get in touch with you so that you can use the app to the fullest.

Matrixify Support