Matrixify

Matrixify

Built for Shopify

Reviews (480)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust data management capabilities, especially for large product catalogs. It's praised for handling large file imports and exports, metafield management, and data migration. The app is also useful for bulk updates, inventory management, promotions scheduling, and order conversion. Despite a learning curve, merchants find it essential for large-scale changes and daily reporting. The customer service, including an open Slack channel and an AI bot, is highly commended. It's recommended for its wide functionality and ability to access data that Shopify doesn't usually export.

March 26, 2024

App molto funzionale e semplice da usare, mai un bug

Sommelier Wine Box
Italy
Over 1 year using the app
ITissible replied March 27, 2024

Grazie mille per i tuoi elogi. Rende tutto il nostro team felice e ispirato a migliorare ulteriormente.

Squadra Matrixify

June 4, 2024

Great app that does what it says on the label, efficiently and simply. Also works much faster than most other data manipulation apps we have worked with

E4 Cards & More
United States
3 months using the app
ITissible replied June 5, 2024

Thank you so much for your exceptional review. Greatest reward to our whole team for the work we are putting into it. 👏

April 30, 2024

Takes a few tries to learn, but once you figure it out it's extremely helpful when making big changes across every aspect of the site.

Anatometal
United States
4 months using the app
ITissible replied May 1, 2024

Thank you, really, for your kind review.
Indeed, it's exactly as you say about the learning.
We have extensive documentation and tutorials on our website, but you probably already know all about those.
We are improving the app every day, so that it's becoming easier to use, and more productive for you.

Edited April 18, 2024

Be very very careful. If you upgrade your subscription there is no going back and you will be billed over and over. There is zero customer support too. the app works great for what it is but very pricing for just downloading tables.

After getting bombarded with phone calls and emails they did return all my money that was charged incorrectly. Now they continue to hound and harass me to change this feedback.

I am amending to 2 stars but the issue still happened and was never resolved until I left feedback. Thank you for the refund but PLEASE STOP EMAILING me begging for a 5 star review!

Toltrazuril Shop
United States
6 months using the app
ITissible replied April 16, 2024

Hello!
Sorry, but this is not true.
You can downgrade or cancel the paid plan at any moment by going to Matrixify app menu “Plans” section. Also, you can uninstall the app, and that will automatically cancel any further billing. It might be that you have received the last bill after cancelling, because Shopify issues bills every 30 days for whatever was purchased during that period.

The Customer Support is available and responds either almost instantly, or latest within 25 hours. We have two Support channels - Slack and e-mail. If you have not received an e-mail response from us, there might be an issue with e-mail delivery to us from you, or from us back to you. Please, consider writing to us on Slack if you have not received an e-mail.

Here is our Support page: https://matrixify.app/contact-us/

Please, communicate with us, and we will make sure you are excited with the results of that effort as well.

Maris
Founding Engineer

May 20, 2024

Great app. It did exactly what we needed it for when we wanted to export all products from one domain to another. Support was very helpful and responsive.

SHOP MIX
United States
3 months using the app
ITissible replied May 22, 2024

👏 Thank you so much to the stars for your great review. Our Support is also feeling greatly appreciated for your kind words.
Wishing you all the success going forward! 🤩🥹

April 25, 2024

Works great migrating from Magneto 2. Saved us a ton of time.

Maine Lobster Now
United States
2 months using the app
ITissible replied April 26, 2024

Wow, what a nice end of week - thank you so much for your amazing review!
Have a great weekend! 🫶

March 6, 2024

It's a great app - easy to use, however it is a bit pricey

Aleemahs
Australia
Almost 2 years using the app
ITissible replied March 8, 2024

Thank you so much for your kind review… 👏

The app is intended to be a huge time saver, that should outweigh the price many timer over. We really hope it true also in your case.

About the app price - while the capability to pay depends on the store, let us just add that the app price has remained unchanged for 6+ years, from the beginning, while adding new features all the time.
Also, we do not plan to increase the price in a foreseeable future, so you are on the stable grounds.

What else - in case you have two stores - you can pay just for one and sponsor the other from Matrixify Settings.

Maris
Founding Engineer

February 24, 2024

Excellent Shopify app for updating and changing almost any shopify data. Easy to use, fast and super powerful!

William Dam Seeds
Canada
Over 4 years using the app
ITissible replied February 25, 2024

Amazing to have your review!
Thank you so much from our whole team!

March 5, 2024

Reliable, quick and easy to use.

Jessie Juniper
United Kingdom
Over 1 year using the app
ITissible replied March 6, 2024

Thank you, thank you and thank you! 👏

February 28, 2024

A big thank you to Maris, Renars, Andris and team at Matrixify who are always attentive and very helpful using this app. The Matrixify app is versatile and helps Our Agency Owl and Monk migrate our Clients eCommerce data accurately and fast to Shopify from WooCommerce.
We look forward to Collaborating again soon.

- Cheers, Chana, eCommerce Specialist at Owl and Monk.

Owl and Monk
Australia
About 2 years using the app
ITissible replied March 1, 2024

OMG, thank you so much, Chana, for your amazing review!
You are such an inspiration to us, and our cooperation is one of the best examples of how teams can collaborate for the greater good of everyone.
Thank you to the stars! 🤩

Maris,
And the whole Matrixify team