Matrixify

Matrixify

Built for Shopify

Reviews (485)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust data management capabilities, especially for large product catalogs. It's praised for handling large file imports and exports, metafield management, and data migration. The app is also useful for bulk updates, inventory management, promotions scheduling, and order conversion. Despite a learning curve, merchants find it essential for large-scale changes and daily reporting. The customer service, including an open Slack channel and an AI bot, is highly commended. It's recommended for its wide functionality and ability to access data that Shopify doesn't usually export.

April 9, 2024

Very useful app, very well made, great documentation, no bugs, will save you time and headaches.

Toit Volant
United States
Almost 2 years using the app
ITissible replied April 10, 2024

Sincere thank you for your great review!
Very, very helpful for our team - you made our day! 🫶

Edited April 18, 2024

Be very very careful. If you upgrade your subscription there is no going back and you will be billed over and over. There is zero customer support too. the app works great for what it is but very pricing for just downloading tables.

After getting bombarded with phone calls and emails they did return all my money that was charged incorrectly. Now they continue to hound and harass me to change this feedback.

I am amending to 2 stars but the issue still happened and was never resolved until I left feedback. Thank you for the refund but PLEASE STOP EMAILING me begging for a 5 star review!

Toltrazuril Shop
United States
6 months using the app
ITissible replied April 16, 2024

Hello!
Sorry, but this is not true.
You can downgrade or cancel the paid plan at any moment by going to Matrixify app menu “Plans” section. Also, you can uninstall the app, and that will automatically cancel any further billing. It might be that you have received the last bill after cancelling, because Shopify issues bills every 30 days for whatever was purchased during that period.

The Customer Support is available and responds either almost instantly, or latest within 25 hours. We have two Support channels - Slack and e-mail. If you have not received an e-mail response from us, there might be an issue with e-mail delivery to us from you, or from us back to you. Please, consider writing to us on Slack if you have not received an e-mail.

Here is our Support page: https://matrixify.app/contact-us/

Please, communicate with us, and we will make sure you are excited with the results of that effort as well.

Maris
Founding Engineer

June 3, 2024

Excellent documentation for this critical tool that never fails to execute as expected

Head Shoulders Toes & Bows
United States
Over 2 years using the app
ITissible replied June 4, 2024

Very grateful for your feedback - thank you so much from our whole team! 🫶

April 1, 2024

been working with shopify for years, this is the first app I install, and can't live without it. Support is _amazing_

Liquidyne Process Technologies, Inc.
United States
About 3 years using the app
ITissible replied April 2, 2024

Your review is _amazing_!
Thank you from our whole team, and the Support especially! 👏🥹

June 19, 2024

Awesome solution to bulk updating shopify. If you have a lot of products, you need matrixify to do bulk updates!

Every Educaid
New Zealand
28 days using the app
ITissible replied June 21, 2024

Awesome review - thank you from our whole team!

June 19, 2024

love it... so much easier than shopify's import

Manjusha Jewels
United States
About 4 years using the app
ITissible replied June 21, 2024

Thank you so much for your review! 🫶

February 28, 2024

A big thank you to Maris, Renars, Andris and team at Matrixify who are always attentive and very helpful using this app. The Matrixify app is versatile and helps Our Agency Owl and Monk migrate our Clients eCommerce data accurately and fast to Shopify from WooCommerce.
We look forward to Collaborating again soon.

- Cheers, Chana, eCommerce Specialist at Owl and Monk.

Owl and Monk
Australia
About 2 years using the app
ITissible replied March 1, 2024

OMG, thank you so much, Chana, for your amazing review!
You are such an inspiration to us, and our cooperation is one of the best examples of how teams can collaborate for the greater good of everyone.
Thank you to the stars! 🤩

Maris,
And the whole Matrixify team

April 13, 2024

I'm not a power user, but the app does what it says with a relatively simple, intuitive interface. Zero problems in the month or so I've used it.

Standard Diesel
United States
29 days using the app
ITissible replied April 15, 2024

Hello!
Thank you so much for your review - this is so important for our whole team. Inspiring to hear that our efforts are so much appreciated.

Maris
Founding Engineer

February 24, 2024

Excellent Shopify app for updating and changing almost any shopify data. Easy to use, fast and super powerful!

William Dam Seeds
Canada
Over 4 years using the app
ITissible replied February 25, 2024

Amazing to have your review!
Thank you so much from our whole team!

April 17, 2024

Very easy to use. All the help I need is easily found on the Matrixify website.

Novotech
Canada
22 days using the app
ITissible replied April 18, 2024

Thank you so much - really happy to hear that you are utilizing the Matrixify website resources to the fullest.
If you need anything, or cannot find something, our Support team will be happy to help in Slack or e-mail.

Maris
Founding Engineer