Matrixify
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (483)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its ability to manage and manipulate large data volumes, easing data migration from other platforms to Shopify and enhancing operational efficiency. It supports bulk imports, exports, and updates of products, orders, and customer data. Features like scheduled automatic imports/exports and handling complex data migrations are particularly appreciated. The support team is noted for being responsive and helpful, with extensive documentation and tutorials available.
Refine
-
By rating
OMG - thank you so much for your review, and for appreciating our efforts. 🤩
Thank you very much for your awesome review! 🤩
Matrixify Team
Thank you such much! 🤝
🥹
🙏
🫶
👌
Thank you so much for your review... 🫶
Great product
Quick and easy to use
J'ai d'abord testé...Et, très rapidement, je me suis rendu compte que c'était un indispensable. C'est simple : iI est impossible de s'en passer.
just a scamme don't do anything.
Never had a problem with this app does exactly what is says
Enormous thank you for your amazing review! 💖
(from our whole team)
Good support and fast replies. Good documentation for the most part.
Matrixify is amazing. I don't know what we would do without this wonderful app. It's very useful for many different tasks. In my opinion it is worth every cent.
Wow, you are amazing!
Thank you from our whole team for your inspiring review! 🙏
Maris
Founding Engineer
Very nice and useful app.
Thank you so much for your very nice and useful review!
🫶
https://tww0wv-8i.myshopify.com/cart
https://tww0wv-8i.myshopify.com/cart
https://tww0wv-8i.myshopify.com/cart
Very useful and support is great
Thank you, really, for your awesome review! 🤝
Matrixify is such a great app, very seamless and has a tremendous amount of value!
Thank you so much for your amazing review!
...from our whole Matrixify team! 🫶
Say goodbye to manual data entry! This app allows you to effortlessly export essential data, including orders, products, customers, and more, into a familiar Excel format.
Thank you so much for your kind words - from our whole Matrixify team! 🙏
Awesome solution to bulk updating shopify. If you have a lot of products, you need matrixify to do bulk updates!
Awesome review - thank you from our whole team!
ik brand store sales in 100% orignal & iporterd products
true man..........true brand
time saver
Thank you so much for your great review! 🫶
👌👍
Great
Thanks! 🤩
Very useful app, easy and straight-forward. The "updated" feature in case you repeat importing is awesome
Amazing to hear your kind words.
Thank you from our whole team.
A big thank you to Maris, Renars, Andris and team at Matrixify who are always attentive and very helpful using this app. The Matrixify app is versatile and helps Our Agency Owl and Monk migrate our Clients eCommerce data accurately and fast to Shopify from WooCommerce.
We look forward to Collaborating again soon.
- Cheers, Chana, eCommerce Specialist at Owl and Monk.
OMG, thank you so much, Chana, for your amazing review!
You are such an inspiration to us, and our cooperation is one of the best examples of how teams can collaborate for the greater good of everyone.
Thank you to the stars! 🤩
Maris,
And the whole Matrixify team
Awesome! Scalability is great.
Awesome, thank you for your very valuable review! 👌
Both stores were invoiced at once. Also did not transfer half of the orders
Hello!
The both stores were invoiced because you have purchased the app on both stores.
To use Matrixify on your other store with the same paid plan, please use the Shop Sponsoring feature in Matrixify Settings.
Yesterday this was resolved and refunded by our Support. Shopify reviews only arrive after 1-2 days, much after the issue is already solved.
About transferring the Orders - please, work with our Support to resolve that - there must be a normally solvable solution.
We really hope you accept the solution that we did for you...
Maris
Founding Engineer
Very Useful app
Thank you so much for your review - really valuable! 👏
Why you charge me even i unstalled the app.
Hello!
Please, reach out to our Matrixify app support about this.
The charge for all apps is done by Shopify based on your billing schedule, not by the Matrixify app. Shopify always charges for the previous 30 days, so it means that when you cancelled the Matrixify paid plan, Shopify issued you the charge for that period, after it has ended.
Anyway, please, reach out to our Support team ASAP - we will take good care of you: https://matrixify.app/contact-us/
👏
Maris
Founding Engineer
This is a very important app for starting a store by migrating data from our existing MySQL database. App works perfectly with detailed information of our errors while importing our thousands of products. Our product has more than 30 fields for import, 10 of them metafields. Matrixify is the only App that imports metafield. Also, App is very well developed using threads that follow the limits of API calls. I recommend at least "Big" subscription if you are importing big amounts of products.
Amazing review - thank you so much from our whole team.
Sweating every day to bring all that magic to you, so it's super delightful and rewarding to feel your appreciation like that. 🫶
Thank you a thousand times!
Maris
Founding Engineer
I'm sutisfied with this app.
Thank you, really! 🙏
Great
🙏
Would recommend get tool to use with Shopify.
Thank you so much for your kind review!
Really, from our whole team.
Maris
Founding Engineer
Easy to use, highly recommend.
🙏👌🥹
Renars is extremely helpful.
The app is quite easy and straight forward to use. Especially convenient while creating and uploading metafields and making different actions while uploading goods (such as update missing info or replace all).
Really appreciating your positive feedback - thank you so much from our whole team! 🙏
Currently working hard to improve Metafields importing between stores even better...
Maris
Founding Engineer
Great support and responsive team. Highly recommending them.
He is fast responding and solutions
I hope like matrix in future
Advise dealing with him dint thinking
Thank you sincerely from our whole team for your review!
It is a great honour to help you.
Maris
CEO & Founder
This app works great for migration. I don't know what I would do without it. As a developer, I migrate maybe 40 sites a year to Shopify. Without this app, it would take me a lot longer for each site.
We too don't know what we would do without being able to help you, so it feels like we are in a good sync! 🤝
Thank you so much for choosing Matrixify as your daily migration tool. 🙏
Maris
Founder & CEO
No sirve para importar pedidos de una tienda Shopify a otra Shopify, se la pasa marcando error. Yo no la recomiendo.
¡Hola!
Lamentamos que haya tenido un problema con la importación de pedidos.
Todo se puede solucionar si se comunica con nuestro Soporte y nos permite ayudarlo.
Intentamos comunicarnos con usted sin éxito. Además, vemos que aún no ha intentado comunicarse con nuestro Soporte.
Por favor, contáctanos a través de uno de esos canales y te ayudaremos:
https://matrixify.app/contact-us/
Maris
Fundador
----------------
Hello!
Sorry that you had an issue with Orders import.
It all can be sorted out if you reach our Support and allow us to help you.
We tried to reach you without success. Also, we see that you have not yet tried to reach our Support.
Please, contact us via one of those channels and we will help you:
https://matrixify.app/contact-us/
Maris
Founder
I tried to remove the negative review I gave to Matrixify but I am unable to do so. But I have to now give them 5 plus stars. It is difficult when people are trying to communicate from different countries to understand each other. Thus, we were having a communication problem. In addition, with me not having a technology background it just made matters worse. However,
Renars Rudzitis stepped in and handled my situation with God's grace and professional caring. I compliment him for what he has done....he showed that they truly do care about their customers.
Thank you beyond the stars for giving us the opportunity to help you.
I can't stress enough how important that is to always work together. Our Support team craves any chance there is to help Merchants. 🙏
If you need anything else going further, we are here for you.
Maris
Founding Engineer
Beyond import/export. Matrixify is our daily tool to connect our catalogue from Airtable to Shopify & vice & versa. Plus, the support via slack is highly efficient.
Oh, wow - enormous thank you for your Review and for the kindest words.
From our whole team: 🫶
Maris
Founding Engineer
Straightforward to use and they have a great customer support team. It was smooth to import my Etsy listings to shopify
Thank you for choosing Matrixify to do your migration, and for trusting our Support team to help you through that. It's exactly how it gives the best results. 👍
Although Etsy migration is not yet built as straight-forward as from other source platforms, thank you for your effort to map those fields manually.
Nice job on your side! ✅
Maris
Founding Engineer
amazing help, the company contact me and help me a lot! thanks so much, wish you happy new year
amazing help, the company contact me and help me a lot! thanks so much, wish you happy new year
Hello!
Thank you so much for allowing to help you.
We are guaranteed to respond within 24 hours, but usually we respond within a few hours or even minutes.
Happy New Year!
Maris
Founding Engineer
A super App for updating bad formatted import files. Little confusion on how it work and not big enough for our store. And a Demo after uninstall and reinstall but solved.
Hello!
Thank you for being so understanding.
You definitely do not have to pay twice for the same month. You can install the app and activate the paid plan, and it will automatically prorate in such a way that there is no double-charge.
About the limitations - 1000 new variants limit per day is Shopify limit - once the shop has reached 50k variants. It is not Matrixify limit. You can ask Shopify to increase or remove that limit. Matrixify helps you by the feature to automatically move the rest of limited variants to the next day, so you don't have to import by 1000 variants every day manually.
If you have any further questions or obstacles - consider joining our Slack workspace where we can help you in a way of chat, that might be a bit more convenient.
Maris
Founding Engineer
Amazing possibilities, fast and reliable app. We use it in many different ways and always find new ones.
Also amazing support.
Dear, Noski Noski!
Thank you to the stars for your review - I have passed also your message to our whole team, and the Support as well. 🙇♂️
Maris
Matrixify Founder
Matrixify made it easy for us to migrate 200 product details from our previous website. Easy to use and helpful.
Hello, Trial!
Thank you for your review and kind words.
If you ever need any help, please, be sure to reach out to our Support team: https://matrixify.app/contact-us/
Maris
Matrixify is a powerful app that is designed to build upon the functionality of Excel. It adds many useful features that allows you to simplify your daily tasks, allowing you more time to work on ideas and things that matter most. As a person who struggles with Excel this is a great addition to my arsenal of tools as it has automation features that make tasks easier but I still feel that I maintain full control over updating my data." I've also found Matrixify is starting to save me money as apps I used to subscibe to for tasks I can knock out myself using Excel and Matrixify. I cannot say enough good things - it's the best.
Wow, our whole team is very grateful for your feedback. Glad to hear that you got Excel in your arsenal now - once you have it, there's no going back, your brain changes permanently! You are the Excel-person now! 🤪💪
Maris
Founder and CEO
This app is AMAZING! ☝️ I’m a new user coming over from Wordpress and am used to a lot of control. I have worked with many different spreadsheets over the years and was completely baffled why I couldn’t simply upload my products from a simple CSV file. After many attempts and edits I finally contacted support and was helped for over an hour to do this. Great help on Shopify’s end but they couldn’t figure it out either. Their tech gurus were supposed to dig into it and email me back. So rather than wait I had remembered that I had downloaded a trial of Matrixify and figured I’d give it a try. I honestly hadn’t read much of the documentation but had seen a few short videos. OMG ⚡️ it worked the FIRST TIME! Wow I’ve been using it ever since to fix and update things I’d missed in my initial update and again it’s unbelievable how it works and it’s so easy! I’ve never been able to upload any information from a spreadsheet without EVERYTHING needing to be in the exact columns and format. I’m now looking forward to using this for some automation and backups. DON’T HESITATE TO USE THIS! It’s one of the most useful tools I’ve ever used! Thank you again Renars for your amazing support also! By the way support did get back to be and they still didn’t have a solution. So I filled them in on this and told them they should add it to the main admin! Very pleased in Oregon!
Wow ⚡️!
Here's an OMG back from our whole team 🙏 . Sincere thank you for your long and thorough feedback. Getting super positively emotional over every word you said... Our Support team have long sleeves of tricks, indeed, and really love helping on every case - the more challenging, the more interesting. 🧠 🤪
Maris
Founder & CEO of Matrixify
Insanely slow. Takes me around 10 seconds per item, to extract the ID, Title and the value of a metafield. While exporting 300 items (~30 mins), it was faster for me to: a) Read Shopify's Admin API documentation; b) Create a private app in Shopify Admin; c) Write a loop to export the fields I needed in a NodeJS app, save it in a CSV file; and d) run my private app.
I'm pretty sure they slow it on purpose so you upgrade to the more pricey versions. It's sad because the UI is convenient.
Hello!
Wow, that’s a really painful one. Especially because of such an accusation which is not true. We definitely do not make anything slower on purpose.
Before jumping to any conclusions that we do such a thing, please, contact our Support and allow to pinpoint where the exact issue is, and give us a chance to make it right.
Matrixify app has a 300% API speed increase by default, so you should be able to get a faster export speed with even the Matrixify Demo plan, compared to your own Private app.
We work tirelessly to provide a top service and the app to Shopify Merchants, and without an exception. Please, contact our Support, and let's investigate together why there is a time difference. There must be a rational explanation to it, and we will be very grateful if you help us to identify that.
Thanks so much!
UPDATE: Looking into your exports, we I can see you are exporting "Variant Metafields" instead of Product level Metafields. It means that we are fetching Metafields for each variant, which is definitely much slower than taking Metafields of a Product, because we need to request those metafields for each Variant of a Product. The more Variants you have for each Product, the more requests are needed to read them via the API. When doing the speed comparison, please, make sure you compare the same kinds of Metafields.
UPDATE: We can see earlier exports that you did, exporting Product level Metafields - that was working with speed 0.2 - 0.4 seconds per Product. Now you are exporting Variant Metafields, which makes 8 seconds per product, because there are many variants for your Products, and it takes additional API call for each variant. So it sounds like there is a misunderstanding for which Metafields export speeds are being compared.
Please, reach us to resolve this - we are trying to reach you, too.
UPDATE: We have tried reaching the Merchant for 3 weeks now, almost daily - to solve this issue/misunderstanding for them. The Merchant is not responding on any of the channels, we tried all we could find. When you report an issue, please, be prepared to work with us to solve it. Not being reachable for solving a reported issue is unethical.
UPDATE: The Merchant was not reachable for several months and did not pay attention to the root cause of this misunderstanding.
Maris
Founder & CEO
Keeping it short, this is probably the most useful single app in the Shopify ecosystem, at least for those who frequently launch stores or manage multiple stores. It's the best there is at what it does.
Keeping it short, this is probably the most satisfying feeling after putting all the hard work in it - to receive such a review! 🙏🤪🤸♀️
Maris Veide
Founding Developer
Thank you to the team for jumping into a google call and going over how to use the app and set it up for my needs. 5 stars thanks
Amazing, WearAura!
Thank you so much for accepting our help! 🙏
Let us know if anything!
Maris
Founding Engineer
It's a great app with which you can handle a lot of your batch tasks. The help videos are so good that you have nothing to ask customer service. If you ask, you will get a quick response morning and evening.
Haha, that’s such a huge compliment for the work we are putting in. Thank you thousand times - from our whole team! 👍🖖
About the Support availability - we try to be available around the clock, but there is a slight "gap" from around 00:00 UTC till 07:00 UTC, which is usually the quietest time - so our Support folks catch sleep at that time. Most of the time... 🤔
Maris
Founding Developer
matrixify is so so so helpful i am so glad i found them. their customer service is incredible (shoutout Ieva my queen give her a raise) and their youtube videos are super helpful and easy to follow as well. a must if you have a large product catalog.
Uiii, thanks so much from our whole team for your kind words! And a real blush ☺️ from Ieva!
Maris
Founding Developer