Matrixify

Matrixify

Reviews (534)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for efficiently managing large data migrations, extensive product catalogs, and bulk updates. It excels in tasks beyond Shopify's capabilities, like handling metafields and automating data transfers. The support team is noted for their quick and expert assistance. Despite an initial learning curve, the app becomes straightforward with use, supported by comprehensive documentation. It's deemed a cost-effective tool essential for daily operations, especially for those migrating from other platforms.

July 1, 2024

The support team has been so amazing at addressing any roadblocks or issues that come up. The tool is amazing but we use it in a very specific way, and they have been extremely quick to troubleshoot and problem solve with me. As the CEO of the company, I really appreciate their service and customer support.

The Unoriginal Bathroom Co.
United States
6 months using the app
ITissible replied July 2, 2024

Thank you so much for your amazing review.
You are the inspiration to our whole team to keep making Matrixify better every day - for you.

Maris
Founding Engineer & CEO

July 10, 2024

I have no idea how I would run my Website without this app.

HIT a Double
United States
4 months using the app
ITissible replied July 11, 2024

We have no idea how we would live without the feedback like yours. Amazing to hear that!
Thank you from our whole team! 🫶

September 12, 2024

I didn't install this but have been charged for it
Not a happy customer

Service
Australia
About 20 hours using the app
ITissible replied September 13, 2024

Hello!
There is no way for us to charge you if you have not installed tha app, and approved the app charge specifically. It all can be done via Shopify Admin only by your Admin users with specific permissions.

Please, reach out to our Support. We should be able to tell you which employee and when installed the app and approved the charge.

This review comes with 24h delay - just got it now. We will be able to resolve this for you as soon as we can communicate via our Support.

UPDATE 2024-09-16:
We are trying to reach you to resolve this - over the e-mail, phone, contact form - and there is no response. It is obviously some misunderstanding. We see that the app is being actively used every day, several times per day.

Maris
Founding Engineer

June 17, 2024

Amazing tool, allows you to upload and download metafield objects, merge tags and so much more. Setup of the files is easy and the documentation is helpful. A must have for all stores that upload in CSV/Excel.

53 Degrees North
Ireland
Almost 2 years using the app
ITissible replied June 18, 2024

So happy to hear that - thank you so much! 👏

July 17, 2024

Timesaver when need to migrate posts from WordPress to Shopify. When it is 5 or 10 it is fine, but when it's 1000, you need some help and automation.

HealthNutrition
United Kingdom
About 1 month using the app
ITissible replied July 18, 2024

Thank you for your review!
Really happy that you could enjoy your WordPress migration with Matrixify - instead of pulling your hair doing it manually. 👌

June 13, 2024

Matrixify performs its function beautifully and the support staff have always been responsive and friendly. We highly recommend this app for handling any larger data imports and exports: an area where's Shopify's native functionality can be extremely limited.

Equator Coffees
United States
Over 4 years using the app
ITissible replied June 14, 2024

Wow, thank you so much for your review.
Your words are extremely valuable to our team, and anyone who will read it.
We wish your the most amazing commerce results… 🤩🫶👏

Edited November 4, 2024

A app em si funciona bem se souberes mexer com codigo ou tiveres o mínimo de conhecimento desta área. Penso que podiam ser mais ativos e ajudar nas dúvidas dos clientes como outras app fazem em vez. No entanto, resolveram o meu problema no final. Obrigada.

High Brands
Portugal
28 days using the app
June 7, 2024

This is a fantastic app. We manage a very large catalog (400,000+ active products) and Matrixify makes keeping it updated easy. Absolutely worth the money, at whatever tier. The best app we have ever used on Shopify, and likely the only one we'll always pay for, for as long as we have the store.

Massive Bookshop
United States
About 2 years using the app
ITissible replied June 8, 2024

Wow, our team has tears in our eyes when reading your review.
You made our week - thank you to the stars! We keep pushing Matrixify better every day.
🤩🥹

July 8, 2024

Say goodbye to manual data entry! This app allows you to effortlessly export essential data, including orders, products, customers, and more, into a familiar Excel format.

EchoTech
United States
3 months using the app
ITissible replied July 11, 2024

Thank you so much for your kind words - from our whole Matrixify team! 🙏

July 20, 2024

I don't see that it is worth it. For some reason, not all of my products were migrated to the new store, and not all the images were migrated as well. I don't understand what I paid for.

Universalease
United States
17 days using the app
ITissible replied July 21, 2024

Hello!
Please, reach out our Support with any issues that you have - we will be able to solve it all.
The app works and is of a high quality - so there must be a rational reason why something was not migrated.
When contacting with our Support, all the issues can get solved.

We will try to reach you, please, respond to solve it for you.

====
UPDATE on 2024-07-23:
We tried to reach the Merchant several times to find out at least one example product that was not migrated, with no response from the Merchant.
We analyzed the imported products, and did not find any issue with those - all the Products were imported successfully from the uploaded file.

Please, respond to our Support so that we can properly identify and resolve your issue.

Maris
Founding Engineer