Matrixify

Matrixify

Reviews (469)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex data tasks like bulk imports and exports, especially useful for stores with large inventories. It features an intuitive interface, thorough documentation, and exceptional customer support via platforms like Slack. Key functionalities include scheduled automatic imports/exports and the ability to update prices and manage metafields, significantly enhancing operational efficiency and addressing Shopify's limitations.

May 28, 2025

by far the most imortant app we have. and by far the best and fastest custoemr service.

pandaloo.ch
Switzerland
2 months using the app
ITissible replied May 29, 2025

Thank you so much for your high praise - very, very important for our whole team! 🙏

Maris

May 15, 2025

Amazing tool to have, reduces your efforts and increases your efficiency like magic.

Kuwa Supplements - Qatar
United Arab Emirates
About 1 year using the app
ITissible replied May 16, 2025

Amazing review, thank you so much! 🤩

May 7, 2025

Excelente aplicación para la actualización masiva en Shopify

Admiss
Colombia
Over 3 years using the app
ITissible replied May 8, 2025

Muchas gracias por tu amable reseña: ¡de parte de todo nuestro equipo!

April 1, 2025

Could not work efficiently without it.

Walden Farms
United States
Over 1 year using the app
ITissible replied April 2, 2025

Thank you for your kind words!
We too couldn't live without you! 👏

May 18, 2025

Does what it should do.

Aida.gallery
Cyprus
About 2 months using the app
ITissible replied May 20, 2025

Super, thanks so much for your review - from our whole team! 🙏

March 31, 2025

Really good product amazing for bulk listing products

Wire Technologies
United Kingdom
Almost 2 years using the app
ITissible replied April 1, 2025

Amazing really, thank you so much for your kind words! 👏

June 19, 2025

Very powerful and useful, it pays for it self in literal minutes.

Perpetual Paint Supplies
United States
5 months using the app
ITissible replied June 20, 2025

Super, thank you so much for your crazy nice review! 🫶

June 25, 2025

Easy to use. Comprehensive. Fast.

iShop Colombia
Colombia
Over 1 year using the app
ITissible replied June 26, 2025

Super, thank you for your amazing review! 🫶

June 26, 2025

Matrixify is indispensable to our operations. It's one of the most critical and heavily used apps in our Shopify tech stack. It streamlines complex tasks with ease and gives us the flexibility we need to manage our data at scale.

We rely on it daily for a variety of functions:

Exporting product data to audit and validate correct attribution

Performing bulk product updates (activations, copy changes, tagging)

Exporting order data for financial reconciliation

Without Matrixify, many of these processes would be significantly more time-consuming. It's a powerful, reliable tool that we can't imagine running our Shopify store without.

Ashley Stewart Instance2
United States
ITissible replied June 28, 2025

Amazing review, thank you so much from our whole team for your kind words. 🙏

January 8, 2025

Please stay away form this APP, they have made continuous errors on my website, and although I cancelled the subscription 2 months ago, they are still taking money from my account (over £100). I am speaking with Shopify to help me stop this robbery and fraud.

Advanced Welding Supplies
United Kingdom
2 months using the app
ITissible replied January 21, 2025

Matrixify team has not been able to reach the store owner but has contacted the Shopify store developer regarding the issues in the store. The specific issues caused in the store are related to migrating over manually updated data and merchants own source data not exactly matching the merchants requirements for the new store.
Our team is in contact with the developer to resolve the said issues and help merchant to clean up and correct their data.

The Matrixify app charges in the store are billed by Shopify automatically when the Merchant chooses the paid plan and approves the charge. After the subscription is cancelled, the last charge in the store would be for a charge period while the app subscription was still active. Due to this the bill for the last app charge might come after cancelling the app subscription as it comes together with your next Shopify bill.
The app subscription was cancelled on December 24, 2024. Merchant has contacted us regarding refunding of the app charges but has not further replied to our Support team questions regarding the app charges and billing which we needed to ensure that correct charges and bills are refunded for the correct store.
Our team has issued refunds for the app charges anyway, but the Merchant has not acknowledged the refunds or our attempts to address the billing issues reported in the review.

We feel this review is unjust and therefore is particularly painful for our team.

Please reply to our Support team messages regarding the review and app charges in the store. Or feel free to send a new message to support@matrixify.app. Our team will be happy to look more into this and provide further details if needed to resolve the issue reported in the App Store review.