Matrixify

Matrixify

Reviews (458)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to efficiently manage and migrate large volumes of data across platforms like Magento, WooCommerce, and Shopify. They praise its comprehensive export features, support for custom metafields, and user-friendly bulk data management. The app also offers excellent customer support, a useful scheduling feature for automatic updates, and thorough documentation, making it essential for complex data migrations.

March 31, 2025

Really good product amazing for bulk listing products

Wire Technologies
United Kingdom
Almost 2 years using the app
ITissible replied April 1, 2025

Amazing really, thank you so much for your kind words! 👏

May 7, 2025

Excelente aplicación para la actualización masiva en Shopify

Admiss
Colombia
Over 3 years using the app
ITissible replied May 8, 2025

Muchas gracias por tu amable reseña: ¡de parte de todo nuestro equipo!

May 18, 2025

Does what it should do.

Aida.gallery
Cyprus
About 2 months using the app
ITissible replied May 20, 2025

Super, thanks so much for your review - from our whole team! 🙏

January 8, 2025

Please stay away form this APP, they have made continuous errors on my website, and although I cancelled the subscription 2 months ago, they are still taking money from my account (over £100). I am speaking with Shopify to help me stop this robbery and fraud.

Advanced Welding Supplies
United Kingdom
2 months using the app
ITissible replied January 21, 2025

Matrixify team has not been able to reach the store owner but has contacted the Shopify store developer regarding the issues in the store. The specific issues caused in the store are related to migrating over manually updated data and merchants own source data not exactly matching the merchants requirements for the new store.
Our team is in contact with the developer to resolve the said issues and help merchant to clean up and correct their data.

The Matrixify app charges in the store are billed by Shopify automatically when the Merchant chooses the paid plan and approves the charge. After the subscription is cancelled, the last charge in the store would be for a charge period while the app subscription was still active. Due to this the bill for the last app charge might come after cancelling the app subscription as it comes together with your next Shopify bill.
The app subscription was cancelled on December 24, 2024. Merchant has contacted us regarding refunding of the app charges but has not further replied to our Support team questions regarding the app charges and billing which we needed to ensure that correct charges and bills are refunded for the correct store.
Our team has issued refunds for the app charges anyway, but the Merchant has not acknowledged the refunds or our attempts to address the billing issues reported in the review.

We feel this review is unjust and therefore is particularly painful for our team.

Please reply to our Support team messages regarding the review and app charges in the store. Or feel free to send a new message to support@matrixify.app. Our team will be happy to look more into this and provide further details if needed to resolve the issue reported in the App Store review.

March 13, 2025

Best Excel app on the store, hands down

Axara Paris
France
Almost 2 years using the app
ITissible replied March 15, 2025

Best review, hands down! 🫶

Edited February 14, 2025

I do not recommend it for me. I have updated my rating from one star to four. This system requires advanced knowledge to navigate effectively, and I initially struggled with the CSV and RSS feed data. So, if you think it's plug-in-playplay. It is not. You will need some advanced knowledge.

JohnVsGBM
United States
37 minutes using the app
ITissible replied February 14, 2025

Yes, you are absolutely right that Matrixify app requires the skills to work with Excel or CSV files. Working with data on the technical level is the very essence of Matrixify app.

Thank you very much for your humane attitude and updating your review.

If you decide to still give it a try, please work with our Support - we will do our best to help you achieve your goal.

Maris
Founder & CEO

January 5, 2025

Amazing tool, couldn't operate my business without it. We have a store with over 5k items and love the ease of use.

WyCo Vintage
United States
Over 1 year using the app
ITissible replied January 7, 2025

Amazing review, thank you so much from our whole team! 🤝

December 11, 2024

The documentation for Matrixify is incredibly thorough! I was able to successfully migrate my Woocommerce products, customers, and orders to my new Shopify shop. I did have a few questions in the beginning, just to double-check that I understood everything correctly, and customer service response was prompt and helpful.

TinaLucia Bags
United States
5 months using the app
ITissible replied December 12, 2024

Thank you so much for your effort to read our documentation, and to be so attentive to details in doing your migration.
Also, a big hug from our whole team for your amazing review. 🤗

April 3, 2025

Provides fabulous control over our data.

Inspocco
United States
22 days using the app
ITissible replied April 5, 2025

Fabulous review, thank you so much! 🫶

July 11, 2024

Life saving app, allows us to import large amounts of stock relatively painlessly once spreadsheet configs are set up and working.
Metafields management is a big thing for us which Shopify's native import really cannot handle. We also use it every day to run picksheets too. Its really good, and most importantly support is really top notch.

Reluv Clothing Australia
Australia
About 1 year using the app
ITissible replied July 13, 2024

G'day,

Thanks heaps for your ripper review of the Matrixify app! We're stoked to hear that it's been a life saver for importing stock and managing Metafields. Knowing that it's making a big difference for your picksheets and daily operations means the world to us. And we're chuffed that our support team has been top notch for you.

Cheers for sharing your experience, mate!

Wishing you all the best from our whole Matrixify Team