Matrixify

Matrixify

Reviews (537)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing large product catalogs and easing data migrations from platforms like WooCommerce to Shopify. It excels in bulk updates and imports, handling complex data tasks with an intuitive interface. The support team is praised for their responsiveness and helpful resources, including a real-time Slack channel. Despite a learning curve, the extensive functionality and time savings are considered cost-effective.

September 3, 2024

Easy to use and fast, well-explained easy to follow steps

McLaren Vale Cellars
Australia
30 days using the app
ITissible replied September 4, 2024

Your review is so nice and so valuable - thank you so much for it. 🫶

July 30, 2024

Arguably the single most useful Shopify app there is. Indispensable. This fills the gaps on so many things that you need to be able to do as far as bulk editing in Shopify. Documentation is fantastic and I don't think I've ever seen a single bug.

ROKA Multisport
United States
22 days using the app
ITissible replied July 31, 2024

Thank you, especially about noticing that thing about the bugs. We strongly focus on quality - whenever there is a found bug, we immediately jump on it.
So if you ever happen to notice any bug - please tell our Support, and we will be right on it to fix that. 👌

Maris
Founding Engineer

Edited November 4, 2024

A app em si funciona bem se souberes mexer com codigo ou tiveres o mínimo de conhecimento desta área. Penso que podiam ser mais ativos e ajudar nas dúvidas dos clientes como outras app fazem em vez. No entanto, resolveram o meu problema no final. Obrigada.

High Brands
Portugal
28 days using the app
July 1, 2024

The support team has been so amazing at addressing any roadblocks or issues that come up. The tool is amazing but we use it in a very specific way, and they have been extremely quick to troubleshoot and problem solve with me. As the CEO of the company, I really appreciate their service and customer support.

The Unoriginal Bathroom Co.
United States
6 months using the app
ITissible replied July 2, 2024

Thank you so much for your amazing review.
You are the inspiration to our whole team to keep making Matrixify better every day - for you.

Maris
Founding Engineer & CEO

June 17, 2024

Amazing tool, allows you to upload and download metafield objects, merge tags and so much more. Setup of the files is easy and the documentation is helpful. A must have for all stores that upload in CSV/Excel.

53 Degrees North
Ireland
Almost 2 years using the app
ITissible replied June 18, 2024

So happy to hear that - thank you so much! 👏

September 12, 2024

I didn't install this but have been charged for it
Not a happy customer

Service
Australia
About 20 hours using the app
ITissible replied September 13, 2024

Hello!
There is no way for us to charge you if you have not installed tha app, and approved the app charge specifically. It all can be done via Shopify Admin only by your Admin users with specific permissions.

Please, reach out to our Support. We should be able to tell you which employee and when installed the app and approved the charge.

This review comes with 24h delay - just got it now. We will be able to resolve this for you as soon as we can communicate via our Support.

UPDATE 2024-09-16:
We are trying to reach you to resolve this - over the e-mail, phone, contact form - and there is no response. It is obviously some misunderstanding. We see that the app is being actively used every day, several times per day.

Maris
Founding Engineer

June 13, 2024

Matrixify performs its function beautifully and the support staff have always been responsive and friendly. We highly recommend this app for handling any larger data imports and exports: an area where's Shopify's native functionality can be extremely limited.

Equator Coffees
United States
Over 4 years using the app
ITissible replied June 14, 2024

Wow, thank you so much for your review.
Your words are extremely valuable to our team, and anyone who will read it.
We wish your the most amazing commerce results… 🤩🫶👏

July 10, 2024

I have no idea how I would run my Website without this app.

HIT a Double
United States
4 months using the app
ITissible replied July 11, 2024

We have no idea how we would live without the feedback like yours. Amazing to hear that!
Thank you from our whole team! 🫶

June 7, 2024

This is a fantastic app. We manage a very large catalog (400,000+ active products) and Matrixify makes keeping it updated easy. Absolutely worth the money, at whatever tier. The best app we have ever used on Shopify, and likely the only one we'll always pay for, for as long as we have the store.

Massive Bookshop
United States
About 2 years using the app
ITissible replied June 8, 2024

Wow, our team has tears in our eyes when reading your review.
You made our week - thank you to the stars! We keep pushing Matrixify better every day.
🤩🥹

July 17, 2024

Timesaver when need to migrate posts from WordPress to Shopify. When it is 5 or 10 it is fine, but when it's 1000, you need some help and automation.

HealthNutrition
United Kingdom
About 1 month using the app
ITissible replied July 18, 2024

Thank you for your review!
Really happy that you could enjoy your WordPress migration with Matrixify - instead of pulling your hair doing it manually. 👌