Matrixify
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (538)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for managing large product catalogs and easing data migrations from platforms like WooCommerce to Shopify. It excels in bulk updates and imports, handling complex data tasks with an intuitive interface. The support team is praised for their responsiveness and helpful resources, including a real-time Slack channel. Despite a learning curve, the extensive functionality and time savings are considered cost-effective.
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The app works properly, and love the functionality they offer. The app works properly, and love the functionality they offer.
An absolute breath of fresh air.
Had a real mess on my hands after using a different app to import orders from an old eCommerce platform into Shopify and hitting a lot of errors.
Using Excelify I was able to fix the issues.
User interface is easy. Documentation is thorough and support is incredible.
Would highly recommend.
overall it's a great fulfillment tool. overall it's a great fulfillment tool. overall it's a great fulfillment tool.
To be honest, do not know how to uninstall it. I delete the app from my Shopify page, but it keeps charging me about $50 per month. And sent me a notification that says "Matrixify (Uninstalled)"
Hello!
Wow, so sorry that you have such an impression. 😱 Actually, the charging is done by Shopify according to a strict billing schedule. If you have a charge marked as "Matrixify (Uninstalled)" then it means that Shopify has charged it for the last time for the last period when the app was still installed.
You have uninstalled the app on March 3, 2022, but the charge is for the period of February 15, 2022 – March 17, 2022. This charging period is shown in the Shopify bill. It will not continue charging, of course - that was just the last charge for the last unpaid period before uninstall.
We checked that in that period you did not have any import/export jobs, so we have refunded you that last month in full.
Please, contact our Support if you have any more questions or issues: https://matrixify.app/contact-us/
Maris Veide
Founding Developer
Matrixify
This one is fucking genius! Was supposed to do it manually. If you have weekly payouts, this is a total mess, you have to rename and order in folders manually for your tax accountant to book properly here in Germany! Thank youuuuu <3 (I came to you to clone my store because of a ownership dispute. But you gave me eyes how to operate the numbers side smoothly. I can see clearly now. Hail to my Excel God! You should not only explain your product but advertise on the huge benefit for the user. Now your price makes sense!
Yee, thanks so much - from our whole team!
😱✌️🤸♀️❤️🇱🇻
Maris
Excelify Founder & Excel Maniac Too Like Yourself
incredibly hard to use, support doesnt help at all. takes forever, tried for weeks couldnt even convert 1 simple draft. all i was provided was the same help faq page.
sucks bc shopify can't convert large drafts for some reason so they suggest this app which is impossible to use.
Hello!
Ouch, this hurts incredibly.
Especially, because our Support is still waiting for you to respond to our questions, so that we can help you. Maybe we did not receive some latest responses from you?
Importing Draft Orders indeed takes some effort to understand correctly the import template, and prepare the data accordingly. That's because there is so much different attributes that you can possibly pass to Shopify. We made an import template that would accommodate it all, as simple as we could. Of course, you do not need to use all the fields and rows - just those that you need to create your version of Draft Orders.
Our Support team is always going extensive lengths to help, and this is very important that you respond.
Please, cooperate with our Support who is trying to reach you to help you do the import. 🙏
Maris
Founding Engineer
I highly recommend. Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice!
I was dreading migrating from BigCommerce to Shopify, but I followed the guide & everything came over 1st time! Thank you. I know you saved me a lot of time.
Sue VESTET.COM
Yeyaa, very glad to hear that you liked it!
Humble thanks from our whole Matrixify (formerly Excelify) team! 🥰
If there is anything more we can do for you, just let us know!
Maris
CEO & Founder
Simple to use, they have the best customer service, i highly recommend it. I highly recommend it!..!
Updating this review because shortly after leaving it I received a phone call from support. That's pretty rare in my experience. So I'm changing to 5-stars because the app really did get the job done well.
Needed to export customers with 'multiple addresses' from one Shopify store to import into another. The export went great. A paid subscription is supposed to cover two stores but I could only import a maximum 10 customers at one time into the second store. Support was non-responsive to email and chat. Tired of waiting after 24 hours and needing to get the job done, I made 16 separate imports. The imported customers exactly matched the original store's customers. If it hadn't been for non-responsive support and multiple imports I would have given 5 stars.
Hello!
Wow, very very sorry this happened - I assure you, we always respond to all the tickets within a couple of hours of waking time.
As Renars have already reached you on the phone - this case was a chain of unfortunate events.
First is that there was some glitch why your linked store was not having the same plan as the sponsor store - usually that happens if one of the stores get uninstalled, or the store gets temporarily put on hold.
The other issue was that you didn't receive our e-mail response, which we sent 1 hour after you sent us.
E-mail is not guaranteed service, and it sometimes might not get delivered, so please, if we don't respond within a reasonable time, please, just assume that the reply was lost on the network, and try reaching us via different channel, like the Slack, or Online Chat: https://excelify.io/contact-us/
Our whole team, we really are thankful you forgave us for this hickup.
Just in case, our chat is online right now, so we will be very thankful if there is anything else we can do for you to make it more right...
Maris
Excelify Founder