Matrixify

Matrixify

Reviews (519)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust data migration, large catalog management, and automation of bulk updates, which significantly improve business operations. It supports a variety of data types including metafields, products, customers, and orders, and offers features like scheduled exports and customizable data fields. The app is noted for its efficiency in handling large data volumes, making it ideal for businesses with extensive inventories. Customer support is a strong point, with merchants appreciating the responsive and knowledgeable assistance, along with resources like a dedicated Slack channel and comprehensive documentation. Despite an initial learning curve, the app is considered intuitive and versatile for tasks like inventory management and bulk product updates.

November 25, 2018

I used this app to migrate from old Shopify store to a new Shopify store. It worked seamlessly!!! What a joy. Saved sooo much time. And support was very quick with connecting both my stores to the same paid account. If you are looking to switch stores, this is your tool.

Mini Lolo
Australia
About 13 hours using the app
February 2, 2022

This app is amazingly powerful! Although it is a bit overwhelming at first because it can do so much, their support responds almost immediately and was very patient and helpful with all of my questions! I would definitely recommend this product (although I think shopify should buy them and make it part of the default feature set!)

OrchidToys.com
United States
About 8 hours using the app
ITissible replied February 2, 2022

Cosmic thank you for all your infinite stars from our whole team!
You are right to say it might be overwhelming at the beginning. We are indeed putting great effort to simplify the whole experience as much as we can, while trying to keep the flexibility. They kindof are on the opposite sides of the same dimension. 🤔
We are continuously improving the app, so it might be for the best if Shopify continues the great job of giving us the freedom to help Merchants like you deal with your data. 👍🖖😉

Maris Veide
Founding Developer

November 14, 2017

Worked perfectly first time on a fairly complex product migration of 6000 products including meta data. Easily the most straightforward import/export experience I've had with Shopify.
It was also great to get chat support during the process!

Bikeproject
United Kingdom
About 5 hours using the app
July 21, 2023

Super util, facil de usar y super economica. La mejor app de migracion, la app es super fácil de usar y funciona muy bien. También es super económica (la mas barata) y en ningún momento sientes que te estas perdiendo de algo o que le falta algo

Patagonika
Chile
About 5 hours using the app
ITissible replied July 22, 2023

Thank you so much for your kind words.
This app is a work of 6 years continuous development and improvements. And we continue improving the app every day.

Maris
Founding Engineer

Edited November 20, 2022

A super App for updating bad formatted import files. Little confusion on how it work and not big enough for our store. And a Demo after uninstall and reinstall but solved.

brands-dropship-c293
Denmark
About 4 hours using the app
ITissible replied November 19, 2022

Hello!
Thank you for being so understanding.
You definitely do not have to pay twice for the same month. You can install the app and activate the paid plan, and it will automatically prorate in such a way that there is no double-charge.

About the limitations - 1000 new variants limit per day is Shopify limit - once the shop has reached 50k variants. It is not Matrixify limit. You can ask Shopify to increase or remove that limit. Matrixify helps you by the feature to automatically move the rest of limited variants to the next day, so you don't have to import by 1000 variants every day manually.

If you have any further questions or obstacles - consider joining our Slack workspace where we can help you in a way of chat, that might be a bit more convenient.

Maris
Founding Engineer

Edited May 18, 2020

There is a 1-site per month limitation for the use of this App. At this time, there is no mention of this limitation on the Pricing page.

For me, this meant I was not able to service new client websites using Excelify since I acquire more than 1 new client per month.

The company gave me a refund right away and offered to notify me if the restriction is lifted.

Dazzlingdivas1.com
United States
About 2 hours using the app
ITissible replied May 14, 2020

Hello!

We do offer the +1 Free for your additional store. By paying for Excelify on one store, you can sponsor one more additional store from that paid store without having to pay 2nd time (and you can change that 2nd store after a month has passed).

That is also explained on our Pricing page in details, without hiding anything: https://excelify.io/pricing/ (and it is said clearly in the App before you accept the charge, and in Settings next to the store linking button inside the app).

This, what you mention that app is "1-site per month limitation", is exactly how typically apps work in Shopify Apps ecosystem. You install the app on one store, and then you use it in that store.
If you need it on many stores, then you install the app on each of the stores, and purchase it there according to your needs, and there is no limit on how many stores you can install Excelify because those are separate installations.

Our +1 Free offer is a bonus. That is widely used for cases when you have your other development store, or if you are an agency, and you work on several stores. Then you essentially pay for just a half of your stores.

You can cancel the charge any time, when your work is done - and that way you would have paid only for one month.

If you are an agency, even more so - we partner with agencies and build mutual friendships - we help them in so many ways, to work on your projects, giving higher priority for features, helping with complex migrations and so on.
About the pricing for many stores, we can always find a good fit for bulk store pricing. Please, talk to us openly about what you need.

Maris
Excelify Founder

April 15, 2018

A++ Support!
They helped me in seconds, fast response and most of all kind support!
Support staff clearly knows their stuff to assist with any question.

Go ahead and give this app a try!

Gearoneer
United Arab Emirates
About 2 hours using the app
March 27, 2023

Not working I canit able to delete orders and there is no any support after enterprise plan! Please remove such apps from shopify addp store !
Refund my money

SmartMOM.in
India
About 2 hours using the app
ITissible replied March 27, 2023

Hello!

Matrixify is able to delete only those Orders that Shopify allows to delete. There are certain Orders that Shopify does not allow to delete, which, for example, are "brokered by Shopify" or using Shopify Payments. Matrixify tries to delete all the Orders that you request, just Shopify API fails to delete those which it does not allow to delete.

Please, collaborate with Matrixify Support to resolve this in a humane manner.
As you have not paid for the app yet, we have issued AppStore credits which should compensate you the paid amount.

Matrixify is a high-quality app with thorough Merchant Support culture. Putting 1* review for this kind of issue without working with Support team on resolution, seems extremely aggressive attitude. Your mentioned issue is actually a legit and expected Shopify store logic.

Our Support is available all the time. If you will give us a chance to help you, you will see how well we will take care of you.

Maris
Founding Engineer

September 21, 2022

We used it to change all the discount codes in the shop (more than 1000). it worked great. the customer support is also very helping (used Slack to communicate with them which I find great!). Thank you very much :-)

Schorlefranz B2B
Germany
About 1 hour using the app
ITissible replied September 21, 2022

Hello!
Thank you so much for your great appreciation - your review inspires us to keep improving every day. 🙏

Maris
Founder

May 25, 2018

Every now and then, you cross paths with someone who is truly significant in your journey. Whether that be from the services, advice or energy they provide to you. I rarely write 5-star reviews because as a business owner myself, I rarely get to experience the kind of 5-star service I strive to provide. In this case, Maris is nothing short of a hero in the world of Shopify. Firstly, the capabilities his app has to offer are an absolute must for anyone serious about their store. The ability to import, export pretty much all aspects of your store make light work of what would be an impossible task alone. Automation is vital for any business growth and I can now make bulk changes with a tinker of an excel sheet and a press of a button. Not only has Maris created a wonderful and easy to use app with all these precious functions, he stands behind his work with the greatest service possible. This app has opened many opportunities regarding business, especially in the dropship world where you can quickly export and import products to different stores making cross testing a breeze. I now have the power to export all collections and import into a new store without the hassle of waiting for loading times. The list is endless and the monthly charge is an absolute steal compared to the value this provides. Thank you Maris for all your kind words, advice and guidance.

Teqi Uk
United Kingdom
31 minutes using the app