Matrixify

Matrixify

Reviews (540)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing large product catalogs and easing data migrations from platforms like WooCommerce to Shopify. It excels in bulk updates and imports, handling complex data tasks with an intuitive interface. The support team is praised for their responsiveness and helpful resources, including a real-time Slack channel. Despite a learning curve, the extensive functionality and time savings are considered cost-effective.

Edited November 13, 2020

When we first tried Excelify we had some issues, but the support we got was fantastic! The App works really well and does what it says it does. When we got a bit of training, we found that this App is excellent for managing more extensive collections and product sites on Shopify. Combined with the great support that comes from the owner, this App is one of the best apps in the Shopify App store!

Under Armour South Africa
South Africa
3 days using the app
ITissible replied November 10, 2020

Hello, Under Armour South Africa!

Thank you a thousand times! 🤸‍♀️
If anything, our Support is always here to help and continue to assist you.

Maris
Founder
Excelify.io

December 12, 2019

I thought it was free, so I pressed it, but it was signed.
Give me a refund. plese
I thought it was free, so I pressed it, but it was signed.
Give me a refund. plese

test11110000
South Korea
3 days using the app
ITissible replied December 12, 2019

Hello!

Please, contact Excelify support to resolve this: http://excelify.io/contact-us/
Thank you!

Maris

December 29, 2020

The app works properly, and love the functionality they offer. The app works properly, and love the functionality they offer.

Pet Everything four
United States
3 days using the app
August 14, 2018

An absolute breath of fresh air.
Had a real mess on my hands after using a different app to import orders from an old eCommerce platform into Shopify and hitting a lot of errors.
Using Excelify I was able to fix the issues.
User interface is easy. Documentation is thorough and support is incredible.
Would highly recommend.

Jymlocker
Australia
3 days using the app
October 27, 2020

overall it's a great fulfillment tool. overall it's a great fulfillment tool. overall it's a great fulfillment tool.

Kitchen Universe 0a3
United States
3 days using the app
March 14, 2022

To be honest, do not know how to uninstall it. I delete the app from my Shopify page, but it keeps charging me about $50 per month. And sent me a notification that says "Matrixify (Uninstalled)"

Shoxtec Suspension
United States
3 months using the app
ITissible replied March 14, 2022

Hello!
Wow, so sorry that you have such an impression. 😱 Actually, the charging is done by Shopify according to a strict billing schedule. If you have a charge marked as "Matrixify (Uninstalled)" then it means that Shopify has charged it for the last time for the last period when the app was still installed.

You have uninstalled the app on March 3, 2022, but the charge is for the period of February 15, 2022 – March 17, 2022. This charging period is shown in the Shopify bill. It will not continue charging, of course - that was just the last charge for the last unpaid period before uninstall.

We checked that in that period you did not have any import/export jobs, so we have refunded you that last month in full.

Please, contact our Support if you have any more questions or issues: https://matrixify.app/contact-us/

Maris Veide
Founding Developer
Matrixify

June 13, 2020

This one is fucking genius! Was supposed to do it manually. If you have weekly payouts, this is a total mess, you have to rename and order in folders manually for your tax accountant to book properly here in Germany! Thank youuuuu <3 (I came to you to clone my store because of a ownership dispute. But you gave me eyes how to operate the numbers side smoothly. I can see clearly now. Hail to my Excel God! You should not only explain your product but advertise on the huge benefit for the user. Now your price makes sense!

Focuscap
Germany
3 days using the app
ITissible replied June 13, 2020

Yee, thanks so much - from our whole team!
😱✌️🤸‍♀️❤️🇱🇻

Maris
Excelify Founder & Excel Maniac Too Like Yourself

March 16, 2023

incredibly hard to use, support doesnt help at all. takes forever, tried for weeks couldnt even convert 1 simple draft. all i was provided was the same help faq page.

sucks bc shopify can't convert large drafts for some reason so they suggest this app which is impossible to use.

LaBellePerfumes
United States
2 months using the app
ITissible replied March 17, 2023

Hello!

Ouch, this hurts incredibly.
Especially, because our Support is still waiting for you to respond to our questions, so that we can help you. Maybe we did not receive some latest responses from you?

Importing Draft Orders indeed takes some effort to understand correctly the import template, and prepare the data accordingly. That's because there is so much different attributes that you can possibly pass to Shopify. We made an import template that would accommodate it all, as simple as we could. Of course, you do not need to use all the fields and rows - just those that you need to create your version of Draft Orders.

Our Support team is always going extensive lengths to help, and this is very important that you respond.

Please, cooperate with our Support who is trying to reach you to help you do the import. 🙏

Maris
Founding Engineer

November 29, 2020

I highly recommend. Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice! Nice!

Mayday Shops
United States
2 days using the app
Edited September 7, 2021

I was dreading migrating from BigCommerce to Shopify, but I followed the guide & everything came over 1st time! Thank you. I know you saved me a lot of time.
Sue VESTET.COM

VESTET.COM
United Kingdom
2 days using the app
ITissible replied September 7, 2021

Yeyaa, very glad to hear that you liked it!
Humble thanks from our whole Matrixify (formerly Excelify) team! 🥰
If there is anything more we can do for you, just let us know!

Maris
CEO & Founder