Matrixify
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (534)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for efficiently managing large data migrations, extensive product catalogs, and bulk updates. It excels in tasks beyond Shopify's capabilities, like handling metafields and automating data transfers. The support team is noted for their quick and expert assistance. Despite an initial learning curve, the app becomes straightforward with use, supported by comprehensive documentation. It's deemed a cost-effective tool essential for daily operations, especially for those migrating from other platforms.
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I was dreading migrating from BigCommerce to Shopify, but I followed the guide & everything came over 1st time! Thank you. I know you saved me a lot of time.
Sue VESTET.COM
Yeyaa, very glad to hear that you liked it!
Humble thanks from our whole Matrixify (formerly Excelify) team! 🥰
If there is anything more we can do for you, just let us know!
Maris
CEO & Founder
Simple to use, they have the best customer service, i highly recommend it. I highly recommend it!..!
Updating this review because shortly after leaving it I received a phone call from support. That's pretty rare in my experience. So I'm changing to 5-stars because the app really did get the job done well.
Needed to export customers with 'multiple addresses' from one Shopify store to import into another. The export went great. A paid subscription is supposed to cover two stores but I could only import a maximum 10 customers at one time into the second store. Support was non-responsive to email and chat. Tired of waiting after 24 hours and needing to get the job done, I made 16 separate imports. The imported customers exactly matched the original store's customers. If it hadn't been for non-responsive support and multiple imports I would have given 5 stars.
Hello!
Wow, very very sorry this happened - I assure you, we always respond to all the tickets within a couple of hours of waking time.
As Renars have already reached you on the phone - this case was a chain of unfortunate events.
First is that there was some glitch why your linked store was not having the same plan as the sponsor store - usually that happens if one of the stores get uninstalled, or the store gets temporarily put on hold.
The other issue was that you didn't receive our e-mail response, which we sent 1 hour after you sent us.
E-mail is not guaranteed service, and it sometimes might not get delivered, so please, if we don't respond within a reasonable time, please, just assume that the reply was lost on the network, and try reaching us via different channel, like the Slack, or Online Chat: https://excelify.io/contact-us/
Our whole team, we really are thankful you forgave us for this hickup.
Just in case, our chat is online right now, so we will be very thankful if there is anything else we can do for you to make it more right...
Maris
Excelify Founder
Great app to bulk import product with multiple pictures.
Top notch customer service...
Import kept identifying my discount codes as products. No option to select what kind of import. Followed directions exactly, downloaded discounts first for formatting, edited, then reuploaded. Created a bunch of "products" that I had to delete. Awful on a time crunch :(
UPDATE: Figured it out, zero thanks to support or documentation. You have to make sure your SHEET is named according to the type of import you're doing, and you have to export as an XLSX file (not plain CSV) in order to capture that information.
Overall good app, but missing some key instructions.
Hello, Ezpz!
Thank you for telling that you had trouble to find the explanation on how to use the Excelify.
Although we are trying to explain everything very thoroughly, looks like this time there was some sort of bad coincidence for missing this (totally our fault).
Here is the main "How it works" article and video, which explains the thing about the sheet names in very details: https://excelify.io/how-it-works/
Also, you can find the link to it from the Excelify app - Help section (when you scroll down the main page a bit).
Please, let me explain why it recognized those as Products.
It's because initially, we had this strict requirement that you have to name "all" the sheets to get them imported properly. But customers mostly import the Products, and they kept complaining that they forget to name the sheet as "Products".
So we experimented with the ability to automatically assume the sheet is Products if it doesn't have a recognizable name, AND it has some column names which fit for Products (like Title).
In the case with Discounts - that column Title exists also there, so it matched.
So sincerely sorry that you had to go through this loop of frustration.
And I hear you loud and strong that we have to make it possible for you to choose the type of sheet after you have uploaded your file.
Also, we shouldn't assume anything, to avoid cases like this when you import Discounts as Products, and you have to delete them afterward.
We will work on fixing this.
In Support, we were offline because it's Saturday 8am in the morning now, and you had this issue at 6am our time, and we don't have the 24/7 online chat support just yet.
Also, if you have any issues with the app, please, don't hesitate to contact our Support here: http://excelify.io/contact-us/
And also, inside the Excelify app, there is a section which shows on which improvements we are working right now, and you can submit your proposal for the improvement - which we always reply to and make it work for you sooner or later - one way or another.
Thank you once again, and keep in touch.
Maris
Excelify Founder
I used this app to migrate from old Shopify store to a new Shopify store. It worked seamlessly!!! What a joy. Saved sooo much time. And support was very quick with connecting both my stores to the same paid account. If you are looking to switch stores, this is your tool.
This app is amazingly powerful! Although it is a bit overwhelming at first because it can do so much, their support responds almost immediately and was very patient and helpful with all of my questions! I would definitely recommend this product (although I think shopify should buy them and make it part of the default feature set!)
Cosmic thank you for all your infinite stars from our whole team!
You are right to say it might be overwhelming at the beginning. We are indeed putting great effort to simplify the whole experience as much as we can, while trying to keep the flexibility. They kindof are on the opposite sides of the same dimension. 🤔
We are continuously improving the app, so it might be for the best if Shopify continues the great job of giving us the freedom to help Merchants like you deal with your data. 👍🖖😉
Maris Veide
Founding Developer
Worked perfectly first time on a fairly complex product migration of 6000 products including meta data. Easily the most straightforward import/export experience I've had with Shopify.
It was also great to get chat support during the process!
A super App for updating bad formatted import files. Little confusion on how it work and not big enough for our store. And a Demo after uninstall and reinstall but solved.
Hello!
Thank you for being so understanding.
You definitely do not have to pay twice for the same month. You can install the app and activate the paid plan, and it will automatically prorate in such a way that there is no double-charge.
About the limitations - 1000 new variants limit per day is Shopify limit - once the shop has reached 50k variants. It is not Matrixify limit. You can ask Shopify to increase or remove that limit. Matrixify helps you by the feature to automatically move the rest of limited variants to the next day, so you don't have to import by 1000 variants every day manually.
If you have any further questions or obstacles - consider joining our Slack workspace where we can help you in a way of chat, that might be a bit more convenient.
Maris
Founding Engineer
There is a 1-site per month limitation for the use of this App. At this time, there is no mention of this limitation on the Pricing page.
For me, this meant I was not able to service new client websites using Excelify since I acquire more than 1 new client per month.
The company gave me a refund right away and offered to notify me if the restriction is lifted.
Hello!
We do offer the +1 Free for your additional store. By paying for Excelify on one store, you can sponsor one more additional store from that paid store without having to pay 2nd time (and you can change that 2nd store after a month has passed).
That is also explained on our Pricing page in details, without hiding anything: https://excelify.io/pricing/ (and it is said clearly in the App before you accept the charge, and in Settings next to the store linking button inside the app).
This, what you mention that app is "1-site per month limitation", is exactly how typically apps work in Shopify Apps ecosystem. You install the app on one store, and then you use it in that store.
If you need it on many stores, then you install the app on each of the stores, and purchase it there according to your needs, and there is no limit on how many stores you can install Excelify because those are separate installations.
Our +1 Free offer is a bonus. That is widely used for cases when you have your other development store, or if you are an agency, and you work on several stores. Then you essentially pay for just a half of your stores.
You can cancel the charge any time, when your work is done - and that way you would have paid only for one month.
If you are an agency, even more so - we partner with agencies and build mutual friendships - we help them in so many ways, to work on your projects, giving higher priority for features, helping with complex migrations and so on.
About the pricing for many stores, we can always find a good fit for bulk store pricing. Please, talk to us openly about what you need.
Maris
Excelify Founder