Matrixify
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (538)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for managing large product catalogs and easing data migrations from platforms like WooCommerce to Shopify. It excels in bulk updates and imports, handling complex data tasks with an intuitive interface. The support team is praised for their responsiveness and helpful resources, including a real-time Slack channel. Despite a learning curve, the extensive functionality and time savings are considered cost-effective.
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been working with shopify for years, this is the first app I install, and can't live without it. Support is _amazing_
Your review is _amazing_!
Thank you from our whole team, and the Support especially! 👏🥹
Very useful app, very well made, great documentation, no bugs, will save you time and headaches.
Sincere thank you for your great review!
Very, very helpful for our team - you made our day! 🫶
love it... so much easier than shopify's import
Thank you so much for your review! 🫶
Be very very careful. If you upgrade your subscription there is no going back and you will be billed over and over. There is zero customer support too. the app works great for what it is but very pricing for just downloading tables.
After getting bombarded with phone calls and emails they did return all my money that was charged incorrectly. Now they continue to hound and harass me to change this feedback.
I am amending to 2 stars but the issue still happened and was never resolved until I left feedback. Thank you for the refund but PLEASE STOP EMAILING me begging for a 5 star review!
Hello!
Sorry, but this is not true.
You can downgrade or cancel the paid plan at any moment by going to Matrixify app menu “Plans” section. Also, you can uninstall the app, and that will automatically cancel any further billing. It might be that you have received the last bill after cancelling, because Shopify issues bills every 30 days for whatever was purchased during that period.
The Customer Support is available and responds either almost instantly, or latest within 25 hours. We have two Support channels - Slack and e-mail. If you have not received an e-mail response from us, there might be an issue with e-mail delivery to us from you, or from us back to you. Please, consider writing to us on Slack if you have not received an e-mail.
Here is our Support page: https://matrixify.app/contact-us/
Please, communicate with us, and we will make sure you are excited with the results of that effort as well.
Maris
Founding Engineer
Easy to use. You get a download of the import results with reasons why a product may have failed to import.
Yes, that's totally one of the things we wanted to give precisely - so that you can see overview of fails while the import is running, and download the results file where for each product you can clearly understand - what went wrong, and have a hint how to fix that.
Sometimes we give there a technical reason that comes directly from Shopify, but still - hopefully it's helpful.
Really happy that this specific feature resonates with you.
Thank you for your amazing review - from our whole team!
Maris
Founding Engineer
Matrixfy is how we are able to quickly update inventory levels from different locations and do mass price updates. I don't know how we'd do this otherwise.
Amazing to hear that Mateixify is so helpful for you.
Greetings from our whole team!
Maris
Founding Engineer
This app has literally saved me weeks of time! We migrated a large site (10k customers, 9k SKUs) off Zen-Cart to Shopify. We'd have spent thousands for a programmer to do the work, but we did it all using this app. If you need to migrate a large site, or bulk edit thousands of products, look no further. Worth every single penny!
Wow, thanks so much for your amazing review!
Our whole team is dancing - with tears in our eyes.
This feeling is what we live and work for! 🥹
Maris
Founding Engineer
It's a great app - easy to use, however it is a bit pricey
Thank you so much for your kind review… 👏
The app is intended to be a huge time saver, that should outweigh the price many timer over. We really hope it true also in your case.
About the app price - while the capability to pay depends on the store, let us just add that the app price has remained unchanged for 6+ years, from the beginning, while adding new features all the time.
Also, we do not plan to increase the price in a foreseeable future, so you are on the stable grounds.
What else - in case you have two stores - you can pay just for one and sponsor the other from Matrixify Settings.
Maris
Founding Engineer
I couldn't Shopify without it! Matrixify is the single app that makes making a world class Shopify store possible.
Wow, thank you so much for your sincere review!
We couldn't Shopify without you also! 🤝
Matrixify Team
One of the best supporting apps for Shopify. Period.
Wow, thank you so much for your amazing review! One of the best feelings! Period.