Matrixify

Matrixify

Reviews (514)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust capabilities in data migration, product catalog management, and bulk updates. It excels in handling large datasets and streamlining inventory and pricing adjustments across numerous SKUs. The app's features, such as metafield handling, scheduled exports, and customizable data processes, are particularly appreciated. Support is noted for being responsive, with extensive documentation that assists in troubleshooting and operational guidance. While there is an initial learning curve, merchants find the app user-friendly and effective once familiar with its functionalities. Its versatility in tasks like generating pick sheets and managing stock levels makes it an indispensable tool worth the investment.

Edited August 13, 2019

Migrating from Magento, highly customized install, and the support team has been excellent and responsive.

BigCeramicStore.com
United States
About 1 month using the app
ITissible replied August 13, 2019

Thanks so much!
Really inspiring and appreciated by our whole team!

Maris

Edited August 8, 2019

Update: Great support, thank you! Problem solved. Extra thanks to Midas from Excelify going above and beyond to correct the issue quickly!

Aria Lattner
United States
Almost 4 years using the app
ITissible replied August 7, 2019

Thank you so much!

Maris

August 5, 2019

This has to be the most useful app we have. Out of the dozen or so apps this is the one we use the most. We are able to be very agile with changes to our site via this app. Excellent customer support also, responses are fast and helpful.

Beau Ties Ltd of Vermont
United States
8 months using the app
Edited August 3, 2019

Import kept identifying my discount codes as products. No option to select what kind of import. Followed directions exactly, downloaded discounts first for formatting, edited, then reuploaded. Created a bunch of "products" that I had to delete. Awful on a time crunch :(

UPDATE: Figured it out, zero thanks to support or documentation. You have to make sure your SHEET is named according to the type of import you're doing, and you have to export as an XLSX file (not plain CSV) in order to capture that information.

Overall good app, but missing some key instructions.

ezpz
United States
About 17 hours using the app
ITissible replied August 3, 2019

Hello, Ezpz!

Thank you for telling that you had trouble to find the explanation on how to use the Excelify.
Although we are trying to explain everything very thoroughly, looks like this time there was some sort of bad coincidence for missing this (totally our fault).

Here is the main "How it works" article and video, which explains the thing about the sheet names in very details: https://excelify.io/how-it-works/

Also, you can find the link to it from the Excelify app - Help section (when you scroll down the main page a bit).

Please, let me explain why it recognized those as Products.
It's because initially, we had this strict requirement that you have to name "all" the sheets to get them imported properly. But customers mostly import the Products, and they kept complaining that they forget to name the sheet as "Products".
So we experimented with the ability to automatically assume the sheet is Products if it doesn't have a recognizable name, AND it has some column names which fit for Products (like Title).
In the case with Discounts - that column Title exists also there, so it matched.

So sincerely sorry that you had to go through this loop of frustration.
And I hear you loud and strong that we have to make it possible for you to choose the type of sheet after you have uploaded your file.
Also, we shouldn't assume anything, to avoid cases like this when you import Discounts as Products, and you have to delete them afterward.

We will work on fixing this.

In Support, we were offline because it's Saturday 8am in the morning now, and you had this issue at 6am our time, and we don't have the 24/7 online chat support just yet.

Also, if you have any issues with the app, please, don't hesitate to contact our Support here: http://excelify.io/contact-us/

And also, inside the Excelify app, there is a section which shows on which improvements we are working right now, and you can submit your proposal for the improvement - which we always reply to and make it work for you sooner or later - one way or another.

Thank you once again, and keep in touch.

Maris
Excelify Founder

July 16, 2019

Wonderful App. Does exactly what is says on the tin . Save hours uploading products with this app.

Farm Models Store
Ireland
13 days using the app
ITissible replied August 3, 2019

Thank you so much for your review - this is music to our ears...
🤸‍♀️

Maris
Excelify Founder

July 12, 2019

I initially had a very frustrating experience trying to migrate the blog part of my Squarespace website to Shopify. I couldn't make the spreadsheet work despite going through the tutorials. Maris got in touch personally and generously offered to help me out. He listened to what I was struggling with and we found a solution and in the end my blog was successfully migrated! If you struggle with the process at all, get in touch with Maris and his team, they are dedicated to making every migration as easy as they can. I did not expect to receive such personalised help and am really grateful.

The Sewcial Circle
United Kingdom
6 months using the app
July 2, 2019

Great app and a great team.
Takes the stress out of migrating the most crucial element of the store, DATA.

Highly recommend.

Oceedee
India
Over 1 year using the app
July 1, 2019

Perfectly syncs our inventory in Google Sheets with the shopify store, every five minutes it scans for a change and updates the store accordingly. Incredibly versatile and powerful app. Can't recommend it enough.

PoQlo.com - De goedkoopste webshop in de Benelux!
Netherlands
5 months using the app
Edited June 21, 2019

Recently migrated from Magento to Shopify and the app has helped me to update 1000s of products with ease. Support is close to immediate and these guys are always willing to help. Worth every penny!

Maddie G Designs | Shop Maddie G Designs
United States
About 3 years using the app
ITissible replied June 21, 2019

Hey, Maddie!

Thousands of thanks from our whole team to you, with tears in our eyes...

❤️✌️👍🙇‍♂️

Maris
Excelify Founder

June 12, 2019

Absolutely brilliant app! Really well designed and thought of. Thank you very much for bringing those missing functionalities to Shopify!!! Would highly recommend.

Minor Figures
United Kingdom
28 days using the app
ITissible replied June 12, 2019

Hey, Minor Figures!

Absolutely brilliant review - thank you so much for this inspiration! You have understood our intentions with making this app perfectly!

Maris
Excelify Founder