Exchange It Returns & Exchange

Exchange It Returns & Exchange

Built for Shopify
Free plan available
Rating (4.9)
Reviews
Developer

Highlights

Meets Shopify's highest quality standards for speed, ease of use, and merchant value

Built for your business
  • Use directly in Shopify admin

About this app

Launched

September 28, 2015

Languages

English

Return management for exchange orders, refunds, restock and returns portal for order management.

Simplify your return management with Exchange It's return portal. Seamlessly process returns and exchanges, manage refunds, and restock inventory — all from Shopify Admin. Works for orders fulfilled by Aftership. Don't let your orders throw you in a loop! Restock and return customers orders with our prime return app. With Exchange It, efficiently handle cancellation and refund requests, streamline order management, optimize inventory management, and simplify the return form process.

Simplify your return management with Exchange It's return portal. Seamlessly process returns and exchanges, manage refunds, and restock inventory — all from Shopify Admin. Works for orders fulfilled by Aftership. Don't let your orders throw you in a loop! Restock and return customers orders with our prime return app. With Exchange It, efficiently handle cancellation and refund requests, streamline order management, optimize inventory management, and simplify the return form process. more
  • Manage your returns and refunds within Shopify Admin for streamlined operations
  • Flexible inventory restock by choosing products & selecting inventory locations
  • Create exchange orders within your orders page, streamlining fulfillment process
  • Flexible refunds: auto-calculate or customize refunds from returned items
  • Autocomplete customer details and modify shipping as needed for seamless returns

Pricing

Free

Free to install

10 Free Returns then $9.99/month

  • Custom Returns Portal
  • Return Rules
  • Restock Returned Items
  • Refunds or Store Credit
  • Return Fees
  • Exchange Orders

Basic

$9.99 / month

Unlimited Returns, 0 Hidden Fees!

  • Custom Returns Portal
  • Return Rules
  • Restock Returned Items
  • Refunds or Store Credit
  • Return Fees
  • Exchange Orders
  • * Priority Feature Requests

Free

Free to install

10 Free Returns then $9.99/month

  • Custom Returns Portal
  • Return Rules
  • Restock Returned Items
  • Refunds or Store Credit
  • Return Fees
  • Exchange Orders

Basic

$9.99 / month

Unlimited Returns, 0 Hidden Fees!

  • Custom Returns Portal
  • Return Rules
  • Restock Returned Items
  • Refunds or Store Credit
  • Return Fees
  • Exchange Orders
  • * Priority Feature Requests

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

72 reviews

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 19, 2024

We have utilized ExchangeIt for our manual process of our returns and exchanges. It is easy and straightforward. We are excited to utilize their updated option for helping the customers with submitting their own return request and help make the process simpler in one spot than in many! Looking forward to the updates coming down the pipeline!

ShopSOLS
United States
About 5 years using the app
April 15, 2024

Our company worked with Exchange It and had an amazing experience. We asked the development team for very specific help and their team amazingly worked very vigorously to make it happen. They were able to develop settings in the app that would help us get a clear picture of what was being returned on the logs. Thank you very much for the help and support!

Venture Heat
United States
About 4 years using the app
506 replied April 17, 2024

Thanks Venture Heat! It was a pleasure working with you and we look forward to supporting you further in the future! 🚀
Adrien & the Exchange It Team

May 8, 2024

We recently started using the app and really like it. The team already supported a bug fix in no time as well - great service!
Thank you very much!

OCEANSAPART
Germany
2 months using the app
506 replied May 13, 2024

Hi Franziska, thank you so much for your kind words!
It means a lot to us.
We'll keep working to make this app the best it can be :)
Thank you for your trust!

March 23, 2024

Very useful, simple UX and has great customer support. Highly recommend

Elevar Sports
India
Over 1 year using the app
506 replied March 25, 2024

Thank you for giving us such a nice review! 😁
Please do not hesitate to get back in touch with us if you ever need anything :)
Alex, Adrien & the Exchange It team

April 10, 2024

The user interface is clean and user-friendly, making tasks a breeze to complete. Plus, the customer support team is incredibly responsive and helpful. Highly recommend!

Norton Online Store
United Kingdom
5 months using the app
506 replied April 15, 2024

Hey guys! Thank you for the review, it means a lot!
I'm here if you ever need anything from the app,
Thanks again,
Adrien

About this app

Launched

September 28, 2015

Languages

English

Built by 506

About 506

4.9 average rating

8 years building apps for the Shopify App Store

Thomas House, London, ENG, SW1V 1PX, GB

Support

Send a message

support@506.io

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