Reviews (256)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing external affiliate links, particularly praising its simple interface and ease of use. The customer support team is frequently commended for their quick, effective responses and proactive help during installation, often customizing the app to meet specific needs. This app is especially favored by those in affiliate marketing for its functionality and exceptional support.

January 13, 2023

The product is easy to install and use, and the support team is one of the best our team has ever worked with!

Rallier
United States
About 3 years using the app
Thalia replied January 16, 2023

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us!

August 16, 2023

Awesome app with very good support. They also made some changes in the code for us. The support is very fast.

ThatLyfeStyle
Netherlands
About 2 years using the app
Thalia replied September 6, 2023

We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!

August 28, 2023

I've been using Outlink for awhile now and does exactly what I need it to do! I use it whenever my shop hosts events, so I can create a product page with all of the info but direct customers to an external site to register. I like that you can easily replace the "add to cart" button with whatever text you want.

I recently switched my site to one of Shopify's 2.0 templates and couldn't figure out how to make Outlink work, so I emailed their support and they responded almost immediately and set it up for me. Couldn't ask for better customer service!

Ritualist
United States
Almost 2 years using the app
Thalia replied September 6, 2023

Thank you for the 5 star review. It means a lot to us. Wish you good luck!

June 27, 2023

You can tell a lot about a company when you have a problem with their product. I submitted a service ticket for buttons not showing for international visitors late in the day. The next morning (before business hours) I received an email informing me it was fixed with no action required on my part.

This product does exactly what it promises and the service is unbeatable.

I highly recommend it!

Software BattleCard
Canada
Over 1 year using the app
Thalia replied July 21, 2023

We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!

April 17, 2023

I'm overjoyed and relieved that this solution is ideal for linking products for affiliate marketing. I didn't have to change platforms and delay the launch of my business! Excellent work, Thalia.

Cuddle and Basket
Denmark
Over 1 year using the app
June 12, 2023

I could not integrate it initially.

I contacted the support team and they responded extremely fast!

Now, everything works as it should.

This app makes life much easier.

Again, amazing support!

Yugovibes
Serbia
Over 1 year using the app
Thalia replied July 21, 2023

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience and look forward to working with you!

June 7, 2023

Rupali from the support team was so helpful! He replied to my email within 10 minutes and had gone ahead and integrated the links which I was struggling to do myself. So happy with their service!

Dalton and Mae
Australia
Over 1 year using the app
Edited November 3, 2024

Thanks for fixing the Outlink integration code. I now see the External (Buy Now) button linking the products.
You are always so kind.

LoveGLovePGifts
United States
About 1 year using the app
Thalia replied September 6, 2023

Thank you for the most amazing review. We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!

September 25, 2023

I've used this app on a few sites and it's really simple to use. On top of that, the customer service is outstanding. As someone who is not the most skilled when it comes to shopify, even the most simple of issues they are happy to help with swiftly and professionally.

Angry Cat
United Kingdom
About 1 year using the app
Thalia replied November 2, 2023

We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!

March 1, 2023

The Customer support team is Incredible. They respond promptly and help us with Exactly what we want. Their pricing is Economical. I love using this app for 2 businesses. Definitely a must try app.

DestinedforDiamonds
India
About 1 year using the app
Thalia replied March 2, 2023

We’d just like to thank you for taking the time to write this review. We try really hard to provide a good app experience and are really happy to hear that you like it!