Reviews (250)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to direct customers to external sites, enhancing customer experience and expanding sales opportunities, especially useful in affiliate marketing. It allows customization of the "Add to Cart" button with external links and supports bulk editing for multiple products. The app is also useful for event management by directing customers to registration pages. It integrates seamlessly with Shopify, including newer templates like Shopify 2.0, and is complemented by a responsive support team that assists with code integration and promptly resolves issues. Merchants appreciate its robust features, ease of use, and excellent customer support, making it a valuable tool for enhancing e-commerce strategies.

June 9, 2023

I was incredibly impressed with the swift response and proactive assistance. They promptly addressed all of my queries, taking immediate action to resolve any issues. Their efficiency and dedication exceeded my expectations, making my experience seamless and enjoyable.

The Ambient Collections Dvds
Netherlands
About 1 month using the app
Edited November 4, 2018

Perfect app and excellent customer support. Response is always on time and helps in every way necessarily. Couldn’t be happier with this app. Keep up the good work

UPSCALEFIND.COM
Netherlands
29 days using the app
May 3, 2021

I am using Outlink to change the "Add to Cart" buttons into "Download" buttons for a member-only area of PDF resources. This app is really easy to use and has TONs of options for display buttons in a variety of ways (including for variants!) The Outlink Team went WAY above and beyond in helping me get my buttons looking and working exactly as I want...even troubleshooting errors over and over. This app is integral to launching my member-only library of resources, and I highly recommend it if you need to change your Add to Cart buttons in any way.

The Organization Toolbox
United States
26 days using the app
Thalia replied May 4, 2021

Thank you for taking the time to leave us such a beautiful review. Most people don't bother to leave reviews about positive experiences because they are unincentivized. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day!

September 25, 2023

I've used this app on a few sites and it's really simple to use. On top of that, the customer service is outstanding. As someone who is not the most skilled when it comes to shopify, even the most simple of issues they are happy to help with swiftly and professionally.

Angry Cat
United Kingdom
26 days using the app
Thalia replied November 2, 2023

We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!

March 25, 2020

Exactly what I needed - I installed it less than 24 hours ago, and with a few hiccups because of my theme (no fault of the developer at ALL), it works perfectly and the FASTEST support from their team than I have ever experienced. HIGHLY recommend!!!

DIY Skin Care Mompreneur
United States
22 days using the app
August 30, 2022

super helpful and fast reply. I like their service a lot. It's very easy to set up the app and make it work on my site

4Life Espanol
United States
22 days using the app
Thalia replied September 6, 2022

Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!

January 5, 2022

Impressive customer service, the team got back to me super fast and delivered a quick solution to my issue (how to track links). Highly recommend!

Handbook For Today
United Kingdom
21 days using the app
Thalia replied January 13, 2022

We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets it us know we’re on the right track!

October 30, 2020

Does exactly what it says, but I don't give 5 stars to apps that only do what they advertise. The folks behind the product go above and beyond with support. They personally rewrote my own site's code so the integration between my site and Outlink worked perfectly. Great people make all the difference!

Ukonic
United States
21 days using the app
December 5, 2023

The best customer service I've ever experienced online.

Do Zero
Portugal
15 days using the app
Thalia replied January 12, 2024

We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!

May 5, 2021

Great app with amazing support! I had a custom request and they were able to accommodate it quickly. Definitely recommend this app!

The Mild Child
United States
15 days using the app
Thalia replied May 5, 2021

We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets it us know we’re on the right track!