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Shipway: All-in-one ecommerce courier/logistics aggregation and shipping solution in India.
Shipway is a one-stop logistics aggregation solution built for Indian D2C Ecommerce that aggregates multiple carrier partners in one place. Shipway has become a reliable shipping solution with its advanced automation features like AI Carrier allocation (Based on pin codes, warehouse locations, etc), Fraud detection, NDR Automation, WhatsApp flows for COD order confirmation & address verification, Pro-active KAM support, Order tracking and notifications, returns & refund automation.
- Logistics aggregation & auto-courier allocation for faster shipping
- Automate order processing from multiple channels with labels & invoices
- NDR management & follow-ups to reduce RTO losses and improve delivery rates
- Return automation for processing instant refunds & exchanges
- Branded tracking & order notifications via SMS/WhatsApp to reduce WISMO calls
Languages
English
Works with
- Amazon ATS - DTDC
- Bluedart - Delhivery
- Browntape - Easyecom
- Unicommerce
- Zoho - Increff
Categories
Rate calculation
Delivery options
Pickup options
Real-time tracking
Pricing
Choose the plan that best fits your business.
Basic Plan
Free to install
Shipping charges as per usage
Features
- Discounted shipping rates
- Early COD payout
- COD order confirmation
- Branded Tracking page
- NDR Followups
Sliver Plan
$39.99 one-time charge
Everything in Basic Plan included in this plan. SMS, Email Notifications, Returns Module charges extra
Features
- 1200 Orders
- 3 Couriers Integration
- Email + SMS Notification Integrations
- Shipment Tracking pages
- NDR Followups
- Returns & Refunds
Gold Plan
$99.99 one-time charge
Everything in Silver Plan included in this plan. SMS, Whatsapp Notificatiions, Returns Module charges extra
Features
- 3000 Orders
- 5 Courier Integrations
- Custom Labels
- Email + SMS + Whatsapp Integrations
- NDR Followups
- Returns & Refunds
Platinum Plan
$169.99 one-time charge
Everything in Gold Plan included in this plan. SMS, Whatsapp Notificatiions, Returns Module charges extra
Features
- 5000 Orders
- Unlimited Courier Integrations
- Picklist
- Sub Accounts
- Fraud Orders Detection
- VIP Support (Dedicated KAM)
All charges are billed in USD.
Reviews (168)
We have been using Shipway as our courier aggregator for the past two years, and overall, our experience has been good.
Thanks to Meetu Dhar (KAM) from Customer Support for their helpful support. When the new panel UI was introduced, there were a few flaws, but the team listened to our feedback and gradually resolved many issues.
Also, appreciation to Megha Kaur from the Product Team for genuinely taking note of our suggestions. It's great to see a team that values client feedback and is willing to make improvements.
Overall, a good experience with Shipway. We hope the remaining quirks and issues will also be resolved as quickly as possible in the future.
Shipway has been one of the most disappointing courier partners we have experienced.
We have shipped approximately multiple orders through Shipway, and m RTO shipments are still showing as “on the way.” More than 10–12 days have passed, yet we have neither received the parcels nor received a proper response from the Shipway team.
There is no accessible contact number, and the customer service has been extremely unresponsive. This has been an unacceptable customer service experience.
one of the worst apps in the market, the app automatically fulfills orders without asking from us and even not print label.
we have to manually find which orders are fullfiled by this app to manually ship them, total wste of time also the app lags at the peak, feels like we are using 2G, total scam, stay away from this app to make your business safe
Support
App support provided by Shipway .
Resources
Launched
April 29, 2016
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Products, orders, gift cards
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Edit products
Inventory, products, collections
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Edit orders
Assigned fulfillment, order fulfillments, merchant managed fulfillment, all order history for the last 60 days, third-party fulfillment
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View gift cards
Gift cards
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Edit other data
Price rules, locations
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