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Shipway One: All-in-one ecommerce courier aggregation and logistics solution in India
Shipway is a one stop shipping automation solution built for Indian D2C Ecommerce that aggregates multiple carrier partners at one place. Shipway has become a reliable shipping solution with its advanced automation features like AI Carrier allocation (Based on pincodes, warehouse locations, etc), Fraud detection, NDR Automation, WhatsApp flows for COD order confirmation & address verification, Pro-active KAM support, Order tracking and notifications, returns & refund automation.
- Courier aggregation & auto-courier allocation for faster shipping
- Automate order processing from multiple channels with labels & invoices
- NDR management & follow-ups to reduce RTO losses and improve delivery rates
- Return automation for processing instant refunds & exchanges
- Branded tracking & order notifications via SMS/WhatsApp to reduce WISMO calls
Languages
English
Works with
- Pickrr - Shiprocket
- Bluedart - Delhivery
- Amazon ATS - DTDC
- Unicommerce
- Browntape - Easyecom
- Zoho - Increff
Categories
Rate calculation
Pricing
Basic Plan
Free to install
Shipping charges as per usage
- Discounted shipping rates
- Early COD payout
- COD order confirmation
- Branded Tracking page
- NDR Followups
Sliver Plan
$39.99 / month
or $430/year and save 10%
Everything in Basic Plan included in this plan. SMS, Email Notifications, Returns Module charges extra
- 1200 Orders
- 3 Couriers Integration
- Email + SMS Notification Integrations
- Shipment Tracking pages
- NDR Followups
- Returns & Refunds
Gold Plan
$99.99 / month
or $1,080/year and save 10%
Everything in Silver Plan included in this plan. SMS, Whatsapp Notificatiions, Returns Module charges extra
- 3000 Orders
- 5 Courier Integrations
- Custom Labels
- Email + SMS + Whatsapp Integrations
- NDR Followups
- Returns & Refunds
Platinum Plan
$169.99 / month
or $1,800/year and save 12%
Everything in Gold Plan included in this plan. SMS, Whatsapp Notificatiions, Returns Module charges extra
- 5000 Orders
- Unlimited Courier Integrations
- Picklist
- Sub Accounts
- Fraud Orders Detection
- VIP Support (Dedicated Key Account Manager)
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (423)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that streamlines order management and shipping, enhancing efficiency. They value the real-time tracking updates for keeping customers informed, seamless Shopify integration, and responsive support team. Features like COD confirmation and NDR automation improve operational efficiency and reduce risks. The app's flexibility and ability to decrease customer queries make it suitable for both startups and established businesses.
We've been using Shipway as our courier partner, and the experience has been excellent! Their customer support is extremely helpful, especially Chetna, who has been incredibly supportive and responsive. Tracking updates are timely, deliveries are efficient, and any issues are resolved quickly. Highly recommended for businesses looking for a reliable and customer-friendly logistics partner! ✨
We’ve had a fantastic experience using the Shipway app for our shipping operations. It has streamlined our entire process, from generating shipping labels and manifesting orders to tracking shipments and managing NDRs, ensuring that each package reaches our customers safely. Our customer queries related to shipping and tracking have reduced multifold, and our operations team’s efficiency has increased so much that we’ve even reassigned some staff to new responsibilities.
A special thanks to Pooja Chetna , our point of contact, who has been exceptionally polite and helpful.
Read this before you finalize to install Shipway after reading the positive feedbacks here. I have been using their service since a year now. First few months were so great and upon asked I left a 5 star review for them. But today my thoughts are completely different. Once you start using their platform the charges for couriers increase without any notice. They even stop showing couriers that are affordable and you have to choose the high price couriers. Also, once you face any issue their whole team seems to vanish and they keep on changing managers and least they care to reply for weeks. My 2 issues are still unresolved for the past 4 months and they take weeks to even reply to simplest queries. I even tried to raise my issues in the Google meet sessions but they simply ignore. If you are just starting your business - DO NOT GET INTO THE TRAP OF SHIPWAY.
Support
App support provided by Shipway .
Resources
Launched
April 29, 2016
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