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Shipway: All-in-one ecommerce courier/logistics aggregation and shipping solution in India.
Shipway is a one-stop logistics aggregation solution built for Indian D2C Ecommerce that aggregates multiple carrier partners in one place. Shipway has become a reliable shipping solution with its advanced automation features like AI Carrier allocation (Based on pin codes, warehouse locations, etc), Fraud detection, NDR Automation, WhatsApp flows for COD order confirmation & address verification, Pro-active KAM support, Order tracking and notifications, returns & refund automation.
- Logistics aggregation & auto-courier allocation for faster shipping
- Automate order processing from multiple channels with labels & invoices
- NDR management & follow-ups to reduce RTO losses and improve delivery rates
- Return automation for processing instant refunds & exchanges
- Branded tracking & order notifications via SMS/WhatsApp to reduce WISMO calls
Languages
English
Works with
- Amazon ATS - DTDC
- Bluedart - Delhivery
- Browntape - Easyecom
- Unicommerce
- Zoho - Increff
Categories
Rate calculation
Delivery options
Pickup options
Real-time tracking
Pricing
Choose the plan that best fits your business.
Basic Plan
Free to install
Shipping charges as per usage
Features
- Discounted shipping rates
- Early COD payout
- COD order confirmation
- Branded Tracking page
- NDR Followups
Sliver Plan
$39.99 one-time charge
Everything in Basic Plan included in this plan. SMS, Email Notifications, Returns Module charges extra
Features
- 1200 Orders
- 3 Couriers Integration
- Email + SMS Notification Integrations
- Shipment Tracking pages
- NDR Followups
- Returns & Refunds
Gold Plan
$99.99 one-time charge
Everything in Silver Plan included in this plan. SMS, Whatsapp Notificatiions, Returns Module charges extra
Features
- 3000 Orders
- 5 Courier Integrations
- Custom Labels
- Email + SMS + Whatsapp Integrations
- NDR Followups
- Returns & Refunds
Platinum Plan
$169.99 one-time charge
Everything in Gold Plan included in this plan. SMS, Whatsapp Notificatiions, Returns Module charges extra
Features
- 5000 Orders
- Unlimited Courier Integrations
- Picklist
- Sub Accounts
- Fraud Orders Detection
- VIP Support (Dedicated KAM)
All charges are billed in USD.
Reviews (181)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app valuable for enhancing delivery performance and customer satisfaction. It simplifies logistics with multiple courier options, automated workflows, and robust analytics. The app integrates seamlessly with Shopify, offering accurate shipment tracking, real-time updates, and efficient NDR management. Features like COD order confirmation streamline operations. Merchants praise its reliability and responsive support, appreciating the automation that reduces manual workload and improves order processing efficiency.
Pros:
- We have been using this app for about 4 months and they have made a lot of progress since then. They are constantly releasing new features which is great.
- The customer team is extremely efficient and resolve queries within 24-48 hours.
Cons:
Some of the following missing features would make the experience even better:
- Return Management of individual items from an order.
- Inventory adjustment on Shopify for Cancellations/Returns/RTO/Editing Order which has been made on Ezyslips
- Highlighting suspicious customers for (COD orders especially)
COMPLETELY GARBAGE APP. When you try to install it and configure it with Shopify, it never works. Contacting support only results in being told to uninstall and reinstall, and requests for a call are never returned. Instead of wasting time on this app, look for another option. I would not recommend this app at all.
WARNING: Stay away from Shipway.
In our experience, we lost a huge amount of money because of weight discrepancy charges that were automatically accepted in the backend without our knowledge.
For more than 6 months, we had no idea these charges were being applied. When we finally audited our invoices, we were shocked to discover that lakhs of rupees had been deducted through questionable weight adjustments and auto-accepted claims.
Always verify every weight dispute manually. Never assume the system is protecting your business.
If you don't regularly audit your billing, you may keep losing money without even realizing it.
This has been one of the worst logistics experiences we've had. We cannot recommend Shipway based on our experience.
Support
App support provided by Shipway .
Resources
Launched
April 29, 2016
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