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Automate courier selection, shipping, order tracking, & return management for your e-commerce store.
Shipway is a courier shipping app for Shopify merchants & Indian D2C brands. Access 20+ courier partners & reach 19K+ PIN codes from one platform. Automate courier allocation with AI, generate shipping labels & invoices, & streamline order processing. Keep customers updated with branded tracking pages & SMS/WhatsApp order notifications. Reduce delivery issues with automated NDR follow-ups & simplify order returns, exchanges, & refunds, all while managing your shipping operations in one place.
- Manage 20+ courier partners from one platform & Ship across 19000+ PIN Codes
- Automate courier selection with Shipwise AI & start shipping at affordable rates
- Automate NDR follow-ups to improve delivery success & reduce your e-commerce RTO
- Automate COD order confirmation & address checks via WhatsApp to reduce D2C RTOs
- Simplify ecommerce returns management with exchange & instant refunds automation
Languages
English
Works with
- Amazon ATS - Razorpay
- Bluedart - Delhivery
- Browntape - Easyecom
- Unicommerce
- Zoho - Increff
Categories
Labels and packaging
Delivery options
Pickup options
Real-time tracking
Pricing
Choose the plan that best fits your business.
Basic Plan
Free to install
Shipping charges as per usage
Features
- Discounted shipping rates
- Early COD payout
- COD order confirmation
- Branded Tracking page
- NDR Followups
Sliver Plan
$39.99 one-time charge
Everything in Basic Plan included in this plan. SMS, Email Notifications, Returns Module charges extra
Features
- 1200 Orders
- 3 Couriers Integration
- Email + SMS Notification Integrations
- Shipment Tracking pages
- NDR Followups
- Returns & Refunds
Gold Plan
$99.99 one-time charge
Everything in Silver Plan included in this plan. SMS, Whatsapp Notificatiions, Returns Module charges extra
Features
- 3000 Orders
- 5 Courier Integrations
- Custom Labels
- Email + SMS + Whatsapp Integrations
- NDR Followups
- Returns & Refunds
Platinum Plan
$169.99 one-time charge
Everything in Gold Plan included in this plan. SMS, Whatsapp Notificatiions, Returns Module charges extra
Features
- 5000 Orders
- Unlimited Courier Integrations
- Picklist
- Sub Accounts
- Fraud Orders Detection
- VIP Support (Dedicated KAM)
All charges are billed in USD.
Reviews (182)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a smooth, reliable shipping and returns solution that scales to high order volumes and replaces tools like Unicommerce. It automates labels, invoices, courier assignment, tracking, NDR, returns, COD reconciliation, and Shopify status updates, cutting manual work and RTOs. Many highlight branded tracking pages, WhatsApp/SMS/email notifications, and logistics insights, and consistently praise fast, proactive support via WhatsApp.
Extremely Disappointed – Severe Weight Discrepancy & Operational Failures
Review:
I used Shipway for 3-4 months for my e-commerce business, and the experience has been very frustrating. Here are the major issues I faced:
Excessive Weight Discrepancies: I was charged a ₹600 weight discrepancy fee on a product worth just ₹300! The weight reconciliation process is completely unfair and inflated.
Frequent Technical Bugs: The platform frequently encounters technical glitches that disrupt smooth order processing.
Poor Delivery Performance: Orders fail to get delivered even after direct delivery confirmation from the customer. Shipway repeatedly cites "operational issues" for non-delivery.
Unhelpful Support: The customer support team is slow to respond and fails to resolve critical issues on time.
Highly disappointed with the service. Would not recommend it to serious merchants looking for a reliable shipping partner.
saurabh patel, Shipway has been a game-changer for our store's post-purchase experience. Before integrating it, our support team was constantly overwhelmed with "Where is my order?" (WISMO) queries. Shipway solved this overnight by allowing us to create a custom, branded tracking page hosted directly on our website, rather than sending buyers to a generic carrier portal.
Shipway has significantly improved our post-purchase workflow. The standout feature for us is the branded tracking page and the automated WhatsApp and SMS notifications, which have drastically reduced our "Where is my order?" (WISMO) support tickets. The Non-Delivery Report (NDR) management is also highly effective; automating our COD confirmations and delivery re-attempts has noticeably lowered our Return to Origin (RTO) rates.
Support
App support provided by Shipway .
Resources
Launched
April 29, 2016
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Products, orders, gift cards
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Edit products
Inventory, products, collections
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Edit orders
Assigned fulfillment, order fulfillments, merchant managed fulfillment, all order history for the last 60 days, third-party fulfillment
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View gift cards
Gift cards
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Edit other data
Price rules, locations
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