Reviews (424)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this shipping app for enhancing customer satisfaction and streamlining operations. It offers real-time tracking updates, reducing customer queries, and supports seamless integration with major platforms. Features like COD confirmation, NDR automation, and a Return Management System boost efficiency. The user-friendly interface and responsive customer service are also commended, making it ideal for businesses aiming to scale by saving time and reducing errors.
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We've been using Shipway as our courier partner, and the experience has been excellent! Their customer support is extremely helpful, especially Chetna, who has been incredibly supportive and responsive. Tracking updates are timely, deliveries are efficient, and any issues are resolved quickly. Highly recommended for businesses looking for a reliable and customer-friendly logistics partner! ✨
We’ve had a fantastic experience using the Shipway app for our shipping operations. It has streamlined our entire process, from generating shipping labels and manifesting orders to tracking shipments and managing NDRs, ensuring that each package reaches our customers safely. Our customer queries related to shipping and tracking have reduced multifold, and our operations team’s efficiency has increased so much that we’ve even reassigned some staff to new responsibilities.
A special thanks to Pooja Chetna , our point of contact, who has been exceptionally polite and helpful.
Very seamless tech driven company . Easy to work and analyze the insights of business logistics . Great CRM and Tech Support
Naveen our KAM has been outstanding .
Harsh has been exceptional in tech support
SHipway has been a boon for our D2C business model. Seamless portal, timely service and best part is the POC .. Chetna she is always there to take our queries and resolve them on time basis.
Highly recommend Shipway for all D2C brands.... logistics well handled by them, is peaceful sleep for us.
Shipway has been a game-changer for our order management process! The platform is incredibly user-friendly, and the real-time tracking updates have significantly improved our customer satisfaction. It seamlessly integrates with our operations, saving us time and effort. Highly recommend it to businesses looking for efficient and hassle-free order management solutions
Hi,
Have been using this for 6 months now and experience has been good overall.
We’ve had a fantastic experience using the Shipway app for our shipping operations. It has streamlined our entire process, from generating shipping labels and manifesting orders to tracking shipments and managing NDRs, ensuring that each package reaches our customers safely. Our customer queries related to shipping and tracking have reduced multifold, and our operations team’s efficiency has increased so much that we’ve even reassigned some staff to new responsibilities.
A special mention goes to Shivam Sharma, our point of contact, who has been exceptionally polite and helpful throughout. In my experience, this is a must-have shipping app for any small or medium D2C brand in India.
Shipway has been a fantastic addition to our toolkit! The customer service team is responsive and reliable, always ready to assist with any inquiries. The app is flexible and open to feature additions, making it ideal for starter brands looking for a tailored solution. It's also easy to integrate and streamline order processing, helping us deliver a smooth experience for our customers. Highly recommended for brands starting out!
I am using shipway for last month and their service is very good and KAM support is also good my Key account manager Hritik is very supportive . Overall Good support
good support team of shipway team (chetna helped me a lot in rectifying issues)