Reviews (412)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for streamlining order processing and improving operational efficiency, especially with features like COD order confirmation and NDR automation. It integrates well with major platforms like Shopify and Amazon, keeping order statuses updated in real-time and reducing customer queries by facilitating shipping label generation, shipment tracking, and return management. The app's user-friendly interface and effective support team, particularly individuals like Rishabh and Shivam Sharma, are frequently praised for their quick and effective issue resolution. This app is especially recommended by small and medium-sized direct-to-consumer brands in India for its comprehensive shipping and logistics management capabilities.
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I am writing this because I had a good experience in Shipway. Although I had issues regarding returns , where it took 1 month to deliver the RTOs, I want to specifically appreciate our POC Shivam Sharma, who was always available for any query and tried his best to understand our problem. He is one of the best people in Shipway. I would recommend Shipway if you are getting started but beware of their RTOs, they rarely come back on time
Thankyou Shabbir , your always given best support online .
Pros:
- We have been using this app for about 4 months and they have made a lot of progress since then. They are constantly releasing new features which is great.
- The customer team is extremely efficient and resolve queries within 24-48 hours.
Cons:
Some of the following missing features would make the experience even better:
- Return Management of individual items from an order.
- Inventory adjustment on Shopify for Cancellations/Returns/RTO/Editing Order which has been made on Ezyslips
- Highlighting suspicious customers for (COD orders especially)
Great app for shipping automation. Easy to use, hassle-free interface. Prompt customer service and response.
Good experience with this app for processing orders and keeping the track .
Great help from support team
Thank you
The app really makes the shipping and syncing of details easier. But lately the returns were charged seperately which could have been accomadated in the same order fulfilment package.
The app is awesome, with so many options that virtually you can do exactly what you want with your shipping. Most importantly, the support team is great and one of the fastest.
It was easy assigning tracking numbers and manifested on the backend and overall had a great and smooth experience while working with EzySLip.
I have been using this app from last 6 months. This app is very easy and convenient to use. It has made the order fulfillment process extremely easy, fast and error free. Also, the team is very supportive. Definitely recommended.
The staff are very professional and they helped me move all my items without any damages.I have been working with (company) 3+ years now. They are really wonderful. Great service & rates.