Overall rating
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and efficient order management. Key features include courier tracking number assignment, fulfillment data sending, and process automation. The app's ability to manage multiple online channels and support courier integration is also valued. The customer support team, especially Ankit, Prince, and Azeem, are praised for their prompt and exceptional assistance. Recommended for small businesses, the app's reporting and analysis features are found useful for tracking progress. Merchants commend its reliability, responsive customer support, and reasonable pricing.

July 19, 2023

"I'm absolutely delighted with the courier service! From start to finish, they exceeded my expectations. The whole process was smooth and hassle-free. The package arrived on time, and the delivery person was incredibly courteous and professional. It's such a relief to know that I can rely on them to handle my shipments efficiently. I can't say enough good things about their service, and I highly recommend them to anyone in need of a reliable courier. Thank you for making my experience so pleasant

Tanusri Sarees
3 months using the app
April 6, 2023

End to end shipping solution. Extremely Happy with the service and support received from Shipway team. I can hands down say its way better than shiprocket. A big Thanks to Mr Azeem for onboarding us and resolving all our queries in quick time.

The Minikin Store
13 days using the app
Edited May 30, 2023

The overall panel is really easy to use. Far better than the others in the market. The team is also quite supportive as well.
However the logistic services need to be improved a lot. The KAM support is close to zero if you don't have much orders yet. Hope this improves in future.

Case It
About 1 month using the app
July 19, 2023

The Shipway Panel is use friendly.
1. Prettly simple design & use-case, covers most of the Logistics Needs.
2. Reports and analysis helps for understanding of your progress.
3. Might face glitches sometimes (but that is resolved by team in no-time)
4. Team is Prompt in response & supportive. (delivery escalations take some Turn Around time)
5. KAM support is a big help.
6. Panel can improve in real-time responses

29 days using the app
July 19, 2023

The level of support provided by the team is truly outstanding. They consistently respond promptly, ensuring that orders are well taken care of. I am delighted with the service they offer. I want to give a special shoutout to the Shipway team for developing such a remarkably smooth platform. Their support team goes above and beyond to make the process easy and stress-free. They are always there to assist me with any questions or concerns. The integration for your store is fantastic, offering a seamless order management solution at your fingertips. I highly recommend it to anyone needing reliable and efficient order management.

Shoutout to Ankit and Prince from the Shipway team for their unwavering dedication and exceptional assistance.

TechXR Innovations Private Limited
29 days using the app
November 17, 2022

All of the customer support team are very supportive throughout the integration process. They do fast respond to give feedback on my issues and are always straight to the point with the solutions. They helped me very well. Thank you

21 days using the app
July 19, 2023

The Shipway order panel is super easy to use, and the customer team is friendly and resolves queries efficiently. I am Using Shipway since last 3 month, amazing experience. Ankit is very supportive, provide quick solutions.

Helping hand for my small business, Thank you Ankit for helping us out.

3 months using the app
March 15, 2023

Best app in the market. We have tried all other app but cannot beat this in everything like rates, service, etc. We have 2 ecommerce website & using this for both the website.

Luxuri Skin Science
6 months using the app
July 19, 2023

Shipway is an excellent e-commerce Shipping platform to courier our material all over India with a nominal charges. The application & onboarding process is very simple and easy. The interface is simple and understandable. Order syncing and managing has become easier. Their support team is very helpful in faster resolution of any issues. and KAM MR.NITIN is very supportive and responsible.

Homcci India
2 months using the app
July 19, 2023

Brilliant as always..... Top shelf service every time......Very easy to use!! Keep up the good work!

4 months using the app