Reviews (423)

Overall rating
4.5
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines order management and shipping, enhancing efficiency. They value the real-time tracking updates for keeping customers informed, seamless Shopify integration, and responsive support team. Features like COD confirmation and NDR automation improve operational efficiency and reduce risks. The app's flexibility and ability to decrease customer queries make it suitable for both startups and established businesses.

September 8, 2024

Worst service from any shipment company ever. They will stop your COD remittance and block your account without any reason and they do not have any contact number. You can only create tickets on which they will never reply. Better go for Nimbuspost and Shiprocket at least they will not steal your money.

Urbanfy
India
2 months using the app
April 8, 2024

I am very happy using Shipway forward services. Shipway has helped me reduce my operation timings and efficiently align my order processing task. There support team is very helpful in resolving timely issue and Gaurav Saini from the team has helped me a lot in timely answering all the queries and issues.

Crepdog Crew
India
Over 3 years using the app
June 19, 2024

I am thrilled to share my outstanding experience with Shipway's Return Management System. Their operational efficiency and customer-centric approach have significantly benefitted our business, making them an invaluable partner in our supply chain. A special mention must be made of Rishabh, whose dedication and expertise have been instrumental in our smooth operations. Rishabh's consistently goes ...

THRD
India
9 months using the app
April 5, 2024

Shipway has truly transformed our operations, and it's all thanks to the exceptional service provided by Rishabh Dahiya. Whenever we encounter a bug or issue on-site, the resolution process is remarkably swift and straightforward. The responsiveness of everyone at Shipway is unparalleled; they promptly address any concerns we may have.

Although the processes on the platform may seem extensive, we ...

thejanki.com
India
About 2 months using the app
June 4, 2024

it is a nice experience working with shipway because they give good customer service always there to support and help you when you need .

Hasten Fashion
India
5 months using the app
July 20, 2024

I am writing this because I had a good experience in Shipway. Although I had issues regarding returns , where it took 1 month to deliver the RTOs, I want to specifically appreciate our POC Shivam Sharma, who was always available for any query and tried his best to understand our problem. He is one of the best people in Shipway. I would recommend Shipway if you are getting started but beware of ...

Sparkle and Shine
India
3 months using the app
July 18, 2024

Loved the assistance and support provided by Shipway, helped us aggregate all our shipping providers under a single roof with their software.
Shivam Sharma, a representative from Shipway, demonstrated exemplary professionalism in facilitating our onboarding process, rendering it remarkably seamless. he orchestrated our shipping integration with finesse and also established pivotal connections ...

Vasant Apparel
India
21 days using the app
April 4, 2024

After using Shipway service for more than 6 months, we can definitely say this is one of the best logistic company in India. 5 out 5 stars.

Warsan
India
4 months using the app
June 20, 2024

Happy with Shipway services and Excellent support from Hritik & Akshit.

Aujjessa
India
8 months using the app
April 4, 2024

We are delighted with all the help Shipway has provided us regarding Exchanges and Returns. The Shipway Panel is user-friendly. Along with that, the support team is also very prompt and supportive.

Clt.s
India
27 days using the app