Shipway  ‑ 5‑in‑1 Shipping App

Shipway ‑ 5‑in‑1 Shipping App

From $19.99/month. 7-day free trial. Additional charges may apply.
Rating (4.9)
Reviews
Developer
Shipway
446 reviews
446 reviews
Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
446 reviews
January 7, 2022

Great Application for shipping solutions, the service is smooth and straightforward. Great customer support from beginning to end of the process. I would surely recommend others to use this application.

Nutrabox India
India
Time spent using app: 3 months
January 4, 2022

Best app in the market. We have tried all other app but cannot beat this in everything like rates, service, etc. We have 2 ecommerce website & using this for both the website.

Suprfit India
India
Time spent using app: About 2 months
November 13, 2021

Didn't work for us. Don't know how people have given 5-star ratings. 1) Firstly, they don't have decent courier options like bluedart or FedEx. Only metro cities get these courier options. 2) No one came to pick up the parcel when we used ecom /delhivery as per their insistence. 3) order tracking link(for delhivery/Ecom) on shopify takes you to DHL tracking page!! 4) New orders are not synced from shopify even after repeated attempts. 5) interface is too complex unlike others and there is no one click booking. 6) You cannot cancel an order on your own if you want to change/ cancel the courier for some reason. 7) Customer support only provides lip service just like other shipping aggregators. We tried this app after reading the positive reviews but it turned out to be worse than the ones we are currently using.

Indirookh
India
Time spent using app: 4 months
Shipway replied November 18, 2021

We apologize for the bad experience you had with us, We are deeply analysing the issue and making you believe that it will not happen again in future.
Thanks for having patience with us, happy to serve you better.
Team Shipway

October 11, 2021

Started using the shipway since 1 month back and this app makes my work so easy , aligned & quick . Support team just provide a resolution on call & ready to help whenever required , Shipway is doing great work .Big thumps up for this app

The Shirt Glow
India
Time spent using app: About 2 months
Edited October 14, 2021

Their Return Automation Portal suddenly stopped working. They don't even respond to your mail or atleast have a courtesy to acknowledge your mail. Have tried reaching out multiple times with reminder. And telling them how urgent & serious the issue is about. When the customer facing Return portal suddenly stops working. Obviously, customers will get furious and it becomes difficult to answer them. Reliablity is what we look when use a third party application. Shipway seriously lacks reliablity. UPDATE on the status: Though the return portal issue was resolved. We found another issue of customer not receiving messages of any notifications. It's almost a week since we've raised this concern and still waiting for the issue to be resolved. They have been charging us for the notifications sent but, in reality no messages were sent to the customers. Their customer support team is responsive but, their tech support is really a mess. They'd a separate app for notifications which we were using it without any trouble. Later they merged it with shipway dashboard. And the whole lot of issues have started occuring. NOTE: Don't just blindly install the app. Have a random checks every month to just see if the portal is truely delivering for what you've paid.

HeSpoke Originals
India
Time spent using app: Almost 2 years
Shipway replied October 18, 2021

We apologize for the bad experience you had with us, We are deeply analysing the issue and make you believe that it will not happen again in future.
Thanks for having patience with us, happy to serve you better.
Team Shipway