The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
this is the very helpful and easy app for shipping the order. it is very user friendly also we can track the orders form this app and give RTO instructions as well Monitor NDR. also if you face any issue related to concern the customer support team (Aseptically Rekha Ji and Kajal Ji) both are always there to give you support every time....
This App is really amazing. Also the support service is available every time. This helps in running your business in automation. Also Mr Gauri Shankar is always there to help us throughout.
Everyone praises them for their "communication" yet i found it quite slow and ill-defined, there is a clear lack of integration and support for international shops and couriers, however, when contacted to try and implement/integrate some of the couriers we require their response went from "we would like to" to a "we can not" in under a week. Understandable in some cases, but their response was unprofessional and inept.
A service that lacks vision and fails to grow or innovate when needed.
Whilst my experience might be subjective and/or is not universal, it is however the experience i had.
We also felt bad about your experience with us.
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I have been using this App since 2 years now and they BEST you can use for all your shipping and order processing. Excellent interface, loaded with features and very easy to use. I highly recommend them. Shipping and Return handling is easy.
A lot of limitation for international shippers invoices cant be printed, returns are not available for international shippers, integrating with our couriers didn't happen as promised.
We are sorry for the inconvenience caused to you.
Our team is working on your concern that you have raised for us.
We will update you once, it's completed.
We are very happy with the app and its ease of use. The support is also available easily .Highly recommended.
good experience..... proper customer support...i am trying to reach from a week and i have got proper help from the team...... overall good team and services as well
This is a really helpful order management app and customer support is very nice/helpful and determined to the client
great app, we were looking for something for labels and the integration helped us a lot great customer service and support
Thank you for this
YellowFashion.in by Ozone Shield
The customer support is excellent, Got support for courier integration & shopify store integration from Nitesh Saini, looking forward for using all the features of the app.