Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and efficient order management. They value its automated shipping and return processes, and its ability to handle large order volumes. The seamless Shopify integration and responsive customer support are also praised. Merchants find the app's comprehensive shipping solutions, including courier booking, GST invoice generation, and automated refunds, particularly useful.

Edited May 30, 2023

The overall panel is really easy to use. Far better than the others in the market. The team is also quite supportive as well.
However the logistic services need to be improved a lot. The KAM support is close to zero if you don't have much orders yet. Hope this improves in future.

Case It
About 1 month using the app
July 19, 2023

Great experience. Smooth interface & timely service. Thanks to our account manager Gourav all our issues get resolved on call unlike other companies where you've to talk to the bot.

About 2 months using the app
March 10, 2023

Great service with good customer support, any eCommerce platform doesn't ask more than this and Shipway is very adequate to fulfill them both. customer support is also very helpful to resolve escalations

11 months using the app
April 6, 2023

End to end shipping solution. Extremely Happy with the service and support received from Shipway team. I can hands down say its way better than shiprocket. A big Thanks to Mr Azeem for onboarding us and resolving all our queries in quick time.

The Minikin Store
13 days using the app
March 9, 2023

We have been using Shipway app for the past 6-7 months. Reliable and quick response customer support and reasonable prices. Would advise and recommend this app before any other giant.

7 months using the app
March 9, 2023

It a nice app. vey useful for small business ! loving it and using it from last 6 months no issues at all

Koshali Arts & Crafts Enterprise
10 months using the app
July 19, 2023

Great service and supportive staff. Prince is available anytime for support, Satisfied with the service quality and also they deliver the desired results.

Coloressence Cosmetics
3 months using the app
March 28, 2023

The customer support team was incredibly helpful, and order processing has become quite smooth. Great app!

3 months using the app
Edited March 29, 2023

The Shipway order panel is super easy to use, and the customer team is friendly and resolves queries efficiently.
Thank you Prince for helping us out.

3 months using the app
July 4, 2023

extremely bad service have been asking them to complete the account setup so that we can start shipping but no one responds. At the end tired of following up and deleting the app. Not happy with the customer support , they are not prompt about the commitments and don't care about what customer wants to do with the app.

4 days using the app