Reviews (423)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that streamlines order management and shipping, enhancing efficiency. They value the real-time tracking updates for keeping customers informed, seamless Shopify integration, and responsive support team. Features like COD confirmation and NDR automation improve operational efficiency and reduce risks. The app's flexibility and ability to decrease customer queries make it suitable for both startups and established businesses.
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I am using shipway for last month and their service is very good and KAM support is also good my Key account manager Hritik is very supportive . Overall Good support
i was using their service form 3-4 months in starting the POC they gave me was so good in his work he immediately take actions on any issue i faced he done that ASAP but in Dec they assigned me a new POC that poc was so lazy in his work he didn't even pick my calls and whenever he picks he just says yes sir i will do but didn't escalates my problems. they have hold my payment from 26dec and they just kept postponed the date as the day comes of payment i have called many times my POC he said to write a mail i did that but nothing happened whenever i calls him he just says sir i have already told my seniors to do resolve it and it's been a month more then that they didn't gave my payment. I'm a student i need my money
Using shipway for last someday and their service is very good and our KAM hritik is very supportive .
Fantastic service from this logistics platform! Kajal was incredibly efficient and helpful, ensuring timely and smooth delivery. Highly recommended!
Shipway is a huge fraud company. Before activating your account, they call you repeatedly, and they even assign you a POC (point of contact). But after your account is activated and you’ve placed an order, they completely neglect your orders. They haven’t arranged a pickup for me for the past 10 days. This company is a waste of money; stay alert when dealing with them. Afterward, no one will answer your calls, and all the reviews here are fake.
One of the best all in one shipping solution with all the feature you will require for ecommerce store with a very competitive pricing
they can't fix a easy invoice GST issue, you should think before downloading.
I have been using the Order Management System (OMS) provided by Shipway for quite a long time now. The system is incredibly user-friendly, efficient, and packed with features that have streamlined our order processing and tracking to a great extent. The real game-changer, however, has been the exceptional customer support provided by Rishabh. His responsiveness, knowledge, and dedication to ensuring our satisfaction have been outstanding. The seamless integration with Amazon (ATS) and Shopify is a cherry on top. Overall, I highly recommend Shipway to anyone in the e-commerce domain due to their dependable and versatile shipping solutions.
Worst service from any shipment company ever. They will stop your COD remittance and block your account without any reason and they do not have any contact number. You can only create tickets on which they will never reply. Better go for Nimbuspost and Shiprocket at least they will not steal your money.
Exceptionally bad service. Two of my shipments have been RTO without contacting the customer. It was company address and two contact numbers were given.
One shipment returned with 50% items missing. Other shipment is in my location but not delivered since August 26, 2024.
I have raised ticket number 35918. Neither customer service is responding despite several follows... Nor my account manager.
I am having to resort to this option because of no response to my issues raised.