Reviews (412)

Overall rating
4.6
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for streamlining order processing and improving operational efficiency, especially with features like COD order confirmation and NDR automation. It integrates well with major platforms like Shopify and Amazon, keeping order statuses updated in real-time and reducing customer queries by facilitating shipping label generation, shipment tracking, and return management. The app's user-friendly interface and effective support team, particularly individuals like Rishabh and Shivam Sharma, are frequently praised for their quick and effective issue resolution. This app is especially recommended by small and medium-sized direct-to-consumer brands in India for its comprehensive shipping and logistics management capabilities.

April 8, 2024

I am very happy using Shipway forward services. Shipway has helped me reduce my operation timings and efficiently align my order processing task. There support team is very helpful in resolving timely issue and Gaurav Saini from the team has helped me a lot in timely answering all the queries and issues.

Crepdog Crew
India
Over 3 years using the app
April 5, 2024

Shipway has truly transformed our operations, and it's all thanks to the exceptional service provided by Rishabh Dahiya. Whenever we encounter a bug or issue on-site, the resolution process is remarkably swift and straightforward. The responsiveness of everyone at Shipway is unparalleled; they promptly address any concerns we may have.

Although the processes on the platform may seem extensive, we appreciate the meticulous steps taken to crosscheck every detail and ensure flawless execution. These steps not only streamline our operations but also instil confidence that everything will proceed smoothly. Shipway's dedication to excellence is evident in every interaction, making it an invaluable partner in our journey towards success.

While our experience with Shipway has been overwhelmingly positive, one aspect that has caused some disappointment is the cost associated with add-ons. As much as we value the efficiency and effectiveness of Shipway's services, we can't help but feel disheartened by the additional expenses incurred for certain features.

We understand that quality comes at a price, and we're willing to invest in tools that enhance our operations. However, we hope that Shipway will consider reviewing its pricing structure for add-ons, ensuring that it remains competitive and accessible to businesses of all sizes.

Despite this concern, our overall satisfaction with Shipway remains high, and we look forward to continued collaboration and support from their team.

- Chintu

thejanki.com
India
About 2 months using the app
April 4, 2024

After using Shipway service for more than 6 months, we can definitely say this is one of the best logistic company in India. 5 out 5 stars.

Warsan
India
4 months using the app
April 4, 2024

We are delighted with all the help Shipway has provided us regarding Exchanges and Returns. The Shipway Panel is user-friendly. Along with that, the support team is also very prompt and supportive.

Clt.s
India
27 days using the app
April 25, 2024

thank you shabbir shah for always prompt support

Safeena
India
5 months using the app
May 21, 2021

Easy to use and a good support team, easily integrates with all major carriers in India. So definitely a thumsup

Silvo Souk
India
Over 6 years using the app
August 24, 2019

very useful app
good processing
better options
useful for daily use
very handy
easy to use and understand

Jaipuriya
India
Over 6 years using the app
Edited April 25, 2019

It helped me save a lot of time by quickly preparing invoices and creating shipping labels. Will like to see automation of courier reconciliation.

TintBox
India
Over 5 years using the app
Edited December 31, 2018

Ezyslips has been instrumental in enabling order fulfilment for our new brand. The team has been supportive and effective in their technical support. I would like to mention Kajal Yadav who has been handling my account for a couple of months now. She has always been reachable and helpful in solving my website issues and taking me through the fulfilment process for my team at Bridlen. Keep up the good work!

Bridlen
India
About 5 years using the app
July 19, 2018

Took a bit of time to set it up but the support is very responsive and helpful. The app it self is working great for me.

Purayati
India
About 5 years using the app