Shipway: Logistics Aggregation

Name: Shipway: Logistics Aggregation
Brand: Shipway
Rating: 4.0 (152 reviews)

Pricing: Free to install
Rating: 4.0 (152)
Developer: Shipway

Shipway: All-in-one ecommerce courier/logistics aggregation and shipping solution in India.

Shipway is a one-stop logistics aggregation solution built for Indian D2C Ecommerce that aggregates multiple carrier partners in one place. Shipway has become a reliable shipping solution with its advanced automation features like AI Carrier allocation (Based on pin codes, warehouse locations, etc), Fraud detection, NDR Automation, WhatsApp flows for COD order confirmation & address verification, Pro-active KAM support, Order tracking and notifications, returns & refund automation.

Logistics aggregation & auto-courier allocation for faster shipping
Automate order processing from multiple channels with labels & invoices
NDR management & follow-ups to reduce RTO losses and improve delivery rates
Return automation for processing instant refunds & exchanges
Branded tracking & order notifications via SMS/WhatsApp to reduce WISMO calls

Languages

English

Works with

Bluedart - Delhivery
Amazon ATS - DTDC
Unicommerce
Browntape - Easyecom
Zoho - Increff

Pricing

Basic Plan

Free to install

Shipping charges as per usage

Discounted shipping rates
Early COD payout
COD order confirmation
Branded Tracking page
NDR Followups

Sliver Plan

$39.99 / month

or $430/year and save 10%

Everything in Basic Plan included in this plan. SMS, Email Notifications, Returns Module charges extra

1200 Orders
3 Couriers Integration
Email + SMS Notification Integrations
Shipment Tracking pages
NDR Followups
Returns & Refunds

Gold Plan

$99.99 / month

or $1,080/year and save 10%

Everything in Silver Plan included in this plan. SMS, Whatsapp Notificatiions, Returns Module charges extra

3000 Orders
5 Courier Integrations
Custom Labels
Email + SMS + Whatsapp Integrations
NDR Followups
Returns & Refunds

Platinum Plan

$169.99 / month

or $1,800/year and save 12%

Everything in Gold Plan included in this plan. SMS, Whatsapp Notificatiions, Returns Module charges extra

5000 Orders
Unlimited Courier Integrations
Picklist
Sub Accounts
Fraud Orders Detection
VIP Support (Dedicated KAM)

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (152)

Overall rating

Counts per rating level

84% of ratings are 5 stars
128
7% of ratings are 4 stars
11
1% of ratings are 3 stars
1
0% of ratings are 2 stars
8% of ratings are 1 stars
12

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this shipping app for its ability to streamline operations, including generating shipping labels, tracking shipments, and managing non-delivery reports. They appreciate the user-friendly interface, return management, COD confirmation, and NDR automation. Responsive customer support is also highlighted, enhancing operational efficiency and customer satisfaction.

September 19, 2025

Unable to get support from the Shipway team, no POC provided, ticket closed automatically, they did not reply to emails, never resolved the issue on their portal, billing issue, Invoice print issue, tax calculation issue, order sync issue, return create issue.
Most sellers are facing these issues, but no one attempts to resolve them.
Very pathetic customer support. Very poor service, always unnecessary overwight charges, Very HIGH RTO without reaching out to customers.

Ezok Shoes

India

Over 3 years using the app

September 16, 2025

There is no proper customer service and even they dont respond for your emails i tried raising multiple tickets no one would respond dont trust this company

Cozy Bear

India

2 months using the app