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Shipway One: All-in-one ecommerce courier aggregation and logistics solution in India
Shipway is a one stop shipping automation solution built for Indian D2C Ecommerce that aggregates multiple carrier partners at one place. Shipway has become a reliable shipping solution with its advanced automation features like AI Carrier allocation (Based on pincodes, warehouse locations, etc), Fraud detection, NDR Automation, WhatsApp flows for COD order confirmation & address verification, Pro-active KAM support, Order tracking and notifications, returns & refund automation.
- Courier aggregation & auto-courier allocation for faster shipping
- Automate order processing from multiple channels with labels & invoices
- NDR management & follow-ups to reduce RTO losses and improve delivery rates
- Return automation for processing instant refunds & exchanges
- Branded tracking & order notifications via SMS/WhatsApp to reduce WISMO calls
Languages
English
Works with
Pickrr - Shiprocket, Bluedart - Delhivery, Amazon ATS - DTDC, Unicommerce, Browntape - Easyecom, Zoho - IncreffCategories
All features
Rate calculation
- Carrier-based
- Weight-based
- ZIP/post code
- Multi-zone
Customization
- Custom notifications
- Tracking pages
- Delivery date
- Delivery time
- Address validation
- Custom rules
Delivery options
- Shipping labels
Pickup options
- Time slots
Real-time tracking
- Order tracking
Rate calculation
Customization
Delivery options
Pickup options
Real-time tracking
Pricing
Basic Plan
Free to install
Shipping charges as per usage
- Discounted shipping rates
- Early COD payout
- COD order confirmation
- Branded Tracking page
- NDR Followups
Sliver Plan
$39.99 / month
or $430/year and save 10%
Everything in Basic Plan included in this plan. SMS, Email Notifications, Returns Module charges extra
- 1200 Orders
- 3 Couriers Integration
- Email + SMS Notification Integrations
- Shipment Tracking pages
- NDR Followups
- Returns & Refunds
Gold Plan
$99.99 / month
or $1,080/year and save 10%
Everything in Silver Plan included in this plan. SMS, Whatsapp Notificatiions, Returns Module charges extra
- 3000 Orders
- 5 Courier Integrations
- Custom Labels
- Email + SMS + Whatsapp Integrations
- NDR Followups
- Returns & Refunds
Platinum Plan
$169.99 / month
or $1,800/year and save 12%
Everything in Gold Plan included in this plan. SMS, Whatsapp Notificatiions, Returns Module charges extra
- 5000 Orders
- Unlimited Courier Integrations
- Picklist
- Sub Accounts
- Fraud Orders Detection
- VIP Support (Dedicated Key Account Manager)
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (408)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its seamless integration with platforms like Amazon and Shopify, which boosts operational efficiency. Key features such as COD order confirmation, NDR automation, and a robust Return Management System are highlighted for reducing fake orders and enhancing customer satisfaction. The app provides comprehensive logistics solutions with real-time order status updates and efficient order syncing through a user-friendly interface. Merchants also appreciate the reliable app performance and responsive customer support, noting the quick resolution of issues by the technical team.
Exceptionally bad service. Two of my shipments have been RTO without contacting the customer. It was company address and two contact numbers were given.
One shipment returned with 50% items missing. Other shipment is in my location but not delivered since August 26, 2024.
I have raised ticket number 35918. Neither customer service is responding despite several follows... Nor my account manager.
I am having to resort to this option because of no response to my issues raised.
Worst service from any shipment company ever. They will stop your COD remittance and block your account without any reason and they do not have any contact number. You can only create tickets on which they will never reply. Better go for Nimbuspost and Shiprocket at least they will not steal your money.
We have been using Shipway for our logistics needs, and the experience has been outstanding. Their logistics solutions are top-notch, making the entire shipping process seamless and efficient. The value-added services (VAS) they offer, such as COD order confirmation, NDR automation suite, and Shopify Pushback status, have significantly enhanced our operational efficiency.
The COD order confirmation service ensures that our cash-on-delivery orders are verified promptly, reducing the risk of fake orders and ensuring smoother transactions. The NDR automation suite has streamlined our non-delivery report management, saving us valuable time and effort. Additionally, the Shopify Pushback status integration has been instrumental in keeping the order statuses updated in real-time, providing a superior post-purchase experience for our customers.
A special mention goes to Rishabh Dahiya for his prompt and exceptional support. His dedication to resolving our queries and providing solutions has been commendable. With Shipway and Rishabh's assistance, we have been able to maintain high standards of service for our customers.
We highly recommend Shipway for any business looking for reliable and efficient logistics solutions and outstanding support.
Support
Shipway can answer any questions you have about Shipway All in One Shipping .
Resources
Launched
April 29, 2016
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