SP ‑ Auto Post Facebook , 82 reviews

Overall rating
4.9
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
Edited May 18, 2020

Autopilot didn't work. It said "internal error". It looks promising though, hopefully they get it fixed soon.
Update: Their support addressed the issue which was caused by 280 characters Twitter text limit. Thanks

Goods Of Japan
Japan
Time spent using app: 4 days
Edited April 28, 2020

The customer support on this app is fantastic. They are very helpful and work remotely to fix any concerns or issues you might have. highly suggest using this app! Thank you for everything.

MERIDIAN AVE
United States
Time spent using app: 17 days
April 1, 2020

very good. works as intended. Customer support is great. Any problem, if ever happens, are fixed instantly.

Compenet.com
United States
Time spent using app: 4 months
OneCommerce replied April 6, 2020

Hello there,

Thank you for your review! We are glad that you love our app, and we will keep improving it for the better.

If you have any further inquiry while using our app, feel free to contact us, we are glad to help you out!

Warmest regards,
Vivian

March 19, 2020

Bonjour. Cette application est fabuleuse, paramétrable à souhait et facile d utilisation. L autopilote est ma fonction favorite. Je fais des style d annonces différentes qui sont publiées automatiquement et périodiquement à l' heure que je veux. C est tout simplement génial. En plus l équipe support, Vivian sont H24 présent pour vous guider. Mais j' ai eu affaire au support qu une seule fois. L Application est simplement d utilisation mais terriblement efficace. Pour votre marketing à moindre frais. J ai pas trouvé mieux.

Aligsm
France
Time spent using app: 7 months
OneCommerce replied March 19, 2020

Hello Dehar,

Here is Vivian from Customer Support team, and I'm so glad to hear that you love our app! The team is really grateful for your feedback, and we will keep improving SocialPublish for the better.

While you are using our app, if any issue arises or if you have any feedback, your opinion is always welcome. Feel free to contact us via in-app live chat or email at support@socialhead.io, as we are always here to help you out!

Warmest regards,
Vivian

March 15, 2020

I have been using this app for 2 weeks. It is amazing!! I can create a post whenever I am available and then schedule the publish time, which help me manage my schedule more efficiently. The autopilot function is perfect too!

Innerbits
Canada
Time spent using app: 5 months
OneCommerce replied March 15, 2020

Hello Nina,

Here is Vivian from Customer Support team, and I am really grateful for your feedback. It will surely be a big motivation for SocialPublish team to keep improving the app!

I am thrilled to tell you that we have included two of our top-requested features in this new version: Shorten Link and UTM Tags. We believe these features will help to shorten, create and share powerful links for your business!

If you have any feedback or if any issue arises, your opinion is always welcome. Feel free to contact us via in-app live chat or email at support@socialhead.io, we are happy to help.

With sunshine,
Vivian

March 10, 2020

This is a wonderful and very user friendly app, which is easy for post link, photo and contents integrated and mix case by case. Good job

Like a Bean
Hong Kong SAR
Time spent using app: About 2 months
OneCommerce replied March 12, 2020

Hello David,

Here is Vivian from Customer Support team, and I'm really grateful for your feedback! We are so glad to hear that you love our app, and we will keep improving SocialPublish to be even better.

We just released a new version with new exciting features which are Shorten Link and UTM tags, so we encourage you to check them out. We believe these features will help to shorten, create and share powerful links for your business!

Lastly, if you have any remaining queries or feedback about our app in the future, feel free to contact us via in-app live chat or email at support@socialhead.io, we are happy to help.

Warmest regards,
Vivian

March 4, 2020

Application très facile d utilisation avec un paramétrage utile pour poster vos annone de manière automatique avec de multiples choix. Très efficace, je ne cherche plus d app ailleurs celui là va même au delà de mes expectations.

Boodiscount
France
Time spent using app: 8 months
OneCommerce replied March 4, 2020

Hello Dehar,

Here is Vivian from Customer Support team, and I am really grateful for your feedback. It will surely be a big motivation for us to keep improving the app!

Moreover, we are going to release a new version soon with new exciting features such as Shorten Link and UTM, so stay tuned. I will be sure to inform you once the new version is out!

Lastly, if you have any remaining queries or feedback about our app in the future, feel free to contact us via in-app live chat or email at support@socialhead.io, we are happy to help.

Warmest regards,
Vivian

Edited January 18, 2020

Review update: The support replied to my initial review, and hopefully they will implement the suggested points.
__________________________________
Initial review: I tested the app so this is what I think:

1. I can't add a photo gallery or choose any consecutive images e.g. 2nd, 5th as I have multiple in the listing that I want to publish.

2. Limited to two social accounts only FB and Twitter. There are plenty of others that should be on the list, at least 5 to 10 most popular.

3. There is no URL shortener available e.g. bitly.com, so I can't link to my shortener account to either uses generic Bitly or custom domain shortener links, because original link display looks impractical as it is too lengthy. If you do happen to hook-up Bitly, then make sure you have the feature to customise shortened URL within the same App interface, not to jump between windows for a custom URL and then get back and re-paste manually again.

4. I guess, no engagement metric, nothing. No CTR, efficiency measures, reach views.

Hope you to improve it, thank you.

A to Z Gadgets UK
United Kingdom
Time spent using app: About 22 hours
OneCommerce replied January 13, 2020

Hi there,

Here is David from SocialHead Customer Support team, and I do really appreciate your feedback to our app.
1. Selecting the different image in the list of product images is in our product roadmap and it will be available in the next versions. Stay tuned, please.
2. You can connect many social accounts to Social Publish. For example: 5 Twitter profiles, 3 Facebook pages would count as 8 social accounts in total.
3. Sounds interesting! We've noted it in our roadmap and hope it will be available soon.
4. We're updating this feature and will release in the next versions, estimated on Feb 1, 2020.

If you have any ideas about the app, please let us know. By the way, we hope you change your mind to re-review the app at higher rating. We're greatly encouraged by your positive 5* stars. Thank you very much.

Best,

January 11, 2020

The app needs some more features to ease the products selection . Generally this app is great and better than many apps here in this store

GoShoppers.ca
Canada
Time spent using app: 21 days