Reviews (363)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its easy installation and effective multi-channel integration across Facebook, Instagram, and TikTok, enhancing marketing and sales. They appreciate the real-time syncing of product listings and the user-friendly interface, ideal for beginners. The responsive and knowledgeable customer support is also commended for providing efficient, round-the-clock assistance, significantly improving business visibility, sales, and customer engagement.
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The customer service was excellent! The customer service rep was a lot of help! Thank you for helping!
Great tool to sync the database between FB/IG and Shopify. The chat support is quick in replying back. Highly recommended.
very good costumer service, I recommend if you work with face book, very easy to work with and friendly
Online support was quick and helpful. Thank you, Rishi for your support and for helping us get started with your app.
Amazing customer service received. Thank you very much. I have been struggling with linking my shopify and my instagram store for some time now. And all is sorted.
This app saves me a ton of time adding orders and marking them as shipped. I no longer have to copy address's and then go back and add tracking! I love it. Ashish is a big help! He walked me thru the process of syncing my inventory between the 2 apps and was very patient with me while I ask all my question. He is a definite asset and a pleasure to work with!
Very good customer service! For me who is still a begginer, it was extremely helpful! Thank you a lot.
App does what it's stated to do. Support is very quick and does their best to be helpful. Just understand that Facebook is not a very transparent company, so getting a straight answer about what's happening can be difficult, as there's basically no communication with Facebook. App developer does their best given the difficulty with Facebook. Connecting to Marketplace could be have better instruction, but again it's not the dev's fault.
I was a bit confused when setting up my accounts but I had an amazing help, the assistance is 10/10. I do recommand
I am generally very happy with Shopify’s Facebook commerce app. This app does its job in syncing our Facebook orders to Shopify. The app is easy to work with and everything is self-explanatory, you do not need to be an expert of some sort. You can use different pictures, descriptions, titles on Facebook listings, yet still sync inventory, price and also order syncing tracking numbers back to Facebook. However, changes directly in the Facebook Commerce page is a no go, you need to make changes in the app itself to make sure that it will get synced with the orders and products in Facebook, for example if using a different title on your Facebook listing than on Shopify, then this will break the link between listings on Facebook and Shopify, and then you will need to manually go through and map the listings back to Shopify. The app still needs more work as far just keeping listings in sync, but it does its job well in syncing orders back in forth when the link is not broken if you change the title. Glad to be using this app with 5 star review!